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388 ARTICLES

isolved: HERE TO STAY FOR PEOS

If you’ve attended a recent NAPEO Annual Conference, you may have noticed a lot more pink in the hallways. With their trademark pink polos, the isolved team is out in force at NAPEO events showing their commitment and investment in the PEO industry. As an Industry Champion medallion partner, the company strongly supports NAPEO and …

BY Chris Chaney

August 2024

PRISMHR: EMBRACING INNOVATION TO SAIL THE BLUE OCEAN

Kevin Andrews, president of PrismHR, has nothing but optimism for the future of PEOs. Andrews joined PrismHR in 2022, bringing three decades of experience in the HR technology space where he built and managed several leading organizations. Andrews shares that PrismHR’s story began nearly 40 years ago, offering an accounting system that eventually developed into …

BY Chris Chaney

August 2024

SLAVIC401K: INDUSTRY PIONEER TO INDUSTRY LEADER

Few things are more complicated than the PEO business, and even fewer things are more complicated than retirement plans within the PEO business. It’s no surprise then that PEOs depend on knowledgeable partners to provide 401(k) plans. Research has shown that companies who participate within a PEO’s 401(k) plan are five times as likely to …

BY Chris Chaney

August 2024

MEET NAPEO’S INDUSTRY CHAMPION MEDALLION PARTNERS

Of the many NAPEO associate members and supporters, our Industry Champion medallion partners represent the four companies who make the most significant investments in support of NAPEO: G-P, isolved, PrismHR, and Slavic401k.

BY Chris Chaney

August 2024

PEOS AS CHANGEMAKERS: LEADING THE WAY IN THE NEW WORLD OF FIDUCIARY RESPONSIBILITY

Today’s healthcare landscape is fraught with challenges for both employers and employees. With healthcare costs skyrocketing, there is mounting pressure to reduce spending within health plans.

BY Jude Odu

August 2024

PRIORITIZING WORKFORCE FINANCIAL WELL-BEING BEFORE AND AFTER OPEN ENROLLMENT

Employers and PEOs have a great opportunity to help workforces reduce the top stressor in their lives: money. Organizations are looking for opportunities to improve the overall well-being of employees.

BY Mike Hackett

August 2024

ICHRAS: A NEW FRONTIER FOR PEOS

Why ICHRAs and why now? The tipping point with individual coverage health reimbursement arrangements (ICHRAs) has been building in recent years, largely due to rising costs of healthcare coverage and changing legislative guidance, which made the introduction of ICHRAs very attractive.

BY Keisha Newell Clark, MBA

August 2024

PEO LEADERS WILL NEED TO STAY NIMBLE IN THE POST-CHEVRON ERA: 5 STEPS TO SUCCESS

The Supreme Court’s recent landmark ruling that gives employers a powerful tool to fight back against regulatory overreach will have a broad impact on just about every area of workplace law – and every industry.

BY John Polson, Esq.

August 2024

THE ROLE OF AN EXTERNAL ACCOUNTING AND AUDITING FIRM

The many compliance obligations for a PEO require partnering with an external or third-party accounting firm. The question is what exactly should an external accountant be responsible for?

BY Jean Goldstein, CPA

August 2024

NAVIGATING AI IN WORKERS’ COMP: INSIGHTS FROM INDUSTRY EXPERTS

Nothing seems untouched from AI these days. Even PEO risk management. Earlier this year, I had the privilege to join a panel at NAPEO's Risk Management Workshop on the growing influence of AI and how it impacts the world of PEO risk management.

BY Chase Pettus

August 2024

MIND THE GAP: WHAT YOU’RE NOT OFFERING CAN HURT YOU

To remain competitive and keep clients, PEOs must address these critical gaps in HR analytics, platform scalability and data security. By enhancing their service offerings in these areas, PEOs will better meet the evolving needs of their HR clients, ensuring sustained strategy, scale, security and satisfaction.

BY Celia Fleischaker

August 2024

EMPOWERING PEOS: THE IMPERATIVE OF EDUCATING MINORITY SMALL AND MID-SIZE BUSINESSES

By educating minority SMBs about the benefits and intricacies of PEO partnerships, we not only foster a deeper understanding of our services but also cultivate trust and transparency.

BY Felcia G. Harris

August 2024

PEOS IN THE COMMUNITY:   SPIRIT HR: BUILDING THE ARTISTIC SPIRIT OF OKLAHOMA CITY

The three-pronged approach of helping the Allied Arts, Festival of the Arts, and Citizens Caring for Children has helped set the next generation up for success, and the giving spirit of Spirit HR isn’t going away any time soon.

BY Evan Fallor

August 2024

G-P: BREAKING DOWN GLOBAL BARRIERS

Over the past few years, many within the PEO industry have encountered employer of record (EOR) companies. There’s been a lot of discussion within the industry about how to partner with EORs. Fortunately, NAPEO has benefited from having G-P as an Industry Champion medallion partner. Founded by CEO Nicole Sahin 13 years ago, G-P was …

BY Chris Chaney

August 2024

MICHAELINE DOYLE: A WORKHORSE SPIRIT

If you’re in the PEO industry, you know there is no greater honor than winning the Michaeline A. Doyle Award. Created in 1995, it’s an accolade bestowed upon someone who has provided exemplary leadership and service to NAPEO and our industry and whose business philosophy is to improve the industry while simultaneously improving his or …

BY Evan Fallor

June/July 2024

DEPLOYING TEST AUTOMATION TO TRANSFORM CUSTOMER EXPERIENCE

Insurance, healthcare and employee benefits have common business drivers that mandate the need for test automation. Each of these industries are data intensive and often include personally identifiable information (PII), payment card industry (PCI) or protected health information (PHI) compliance. There is no room for manual errors. While that alone may be sufficient to justify …

BY Frank Bianchi

June/July 2024

REVERSE ENGINEER THE SALES AND MARKETING PROCESS TO DRIVE MARKETING ROI

The ultimate objective of every marketer is to produce a meaningful and measurable ROI. Unfortunately, having that objective and actually achieving that objective are two very different things. As with any goal and objective, there are three key elements to success – a strategy, a plan, and disciplined execution. But keeping your fingers crossed isn’t …

BY Dean Moothart

June/July 2024

HOW A RETIREMENT PLAN CAN POSITIVELY AFFECT CUSTOMER LIFETIME VALUE

Of all the business-enhancing services PEOs offer, one is sometimes overlooked, or seen as an overhead expense to be avoided, but never should be. A quality retirement plan can add great value for both the employer and the PEO supporting them.

BY Chris Miller

June/July 2024

NEVER SAY NEVER: DAVE & TERESA LAWRENCE AND DELTA ADMINISTRATIVE SERVICES

Dave Lawrence grew up insisting he would never join the family business. He wasn’t interested. It wasn’t for him. After graduating from college with an economics and business degree, he found a sales job with a Connecticut-based company. The company sold awards programs, and Dave ran the Gulf South region out of his native New Orleans. Not much later, Dave and his wife Teresa married. The young couple both had solid, good paying sales jobs they each loved. Life was on the right track.

BY Chris Chaney

June/July 2024

HITTING THE HIGH NOTES: REELIN’ IN THIS YEAR’S SUCCESS IN FEDERAL AFFAIRS

We entered 2024 knowing that the odds of any legislation, let alone major bills, were quite low. Furthermore, Congress and the White House are up for partisan grabs in this upcoming election. Knowing this, we are using this year to build relationships with members of Congress.

BY Alex Milliken

May 2024

THANK YOU, MIKE MILLER

With Mike Miller officially stepping down from his long-tenured role as general counsel of FAPEO, we thought it would be appropriate to take a moment to recognize Mike’s outsized impact on our industry.

BY Nick Kapiotis

May 2024

IN MEMORIAM: NYLEN LEE ALLPHIN, JR.

Longtime industry member and NAPEO stalwart Nylen Lee Allphin, Jr. passed away on March 29. Lee was an active and engaged NAPEO member, serving as the Heartlands Leadership Council Chair for many years and a member of the NAPEO Board and Executive Committee. He was instrumental in our efforts to pass the PEO registration bill in …

BY

May 2024

EARNED WAGE ACCESS: PEACE OF MIND FOR EMPLOYEES IN UNCERTAIN TIMES

The benefits of EWA extend to both employees and employers in many ways. EWA provides employees with greater control over their finances, enabling them to access their earnings when needed most. This flexibility empowers individuals to navigate financial challenges with confidence, whether it's covering unexpected expenses or managing cash flow between pay periods.

BY Andy Songer

May 2024

A BROKER’S PERSPECTIVE ON HOW PEOS CAN RETHINK THEIR MARKETING APPROACH

Most brokers understand that the PEO industry was built on the B2B model. However, there is great opportunity to pivot and adapt, embrace change and evolution, and continue their success while prospering alongside their broker partners.

BY Chantal Raineri

May 2024
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