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Benefit Cloud
575 ARTICLES

MAXIMIZING THE VALUE OF YOUR NAPEO MEMBERSHIP

In a complex and highly regulated industry, no PEO should have to navigate every challenge alone. Changes in employment law, tax administration, benefits, workers’ compensation and state licensing can quickly affect a PEO’s operations and its ability to serve clients. At the same time, PEO leaders must develop employees, enter new markets, evaluate emerging technology and respond to clients who expect timely, …

BY Andrea Desmond

September 2026

THE NEW SMB PLAYBOOK: HOW BUSINESS LEADERS ARE REALLOCATING RISK TO DRIVE SUSTAINABLE GROWTH

Supporting SMB success will require collaboration across the broader business ecosystem. Reducing administrative costs is not enough.

BY AARON CALL

September 2026

ARKENSTONE DEFENSE: A MISSION-READY PEO

For Arkenstone, security is not an add-on. It is foundational. The company adheres to rigorous, Pentagon-level data and cyber security protocols.

BY CHRIS CHANEY

September 2026

RETIREMENT COULD BE THE PEO DIFFERENTIATOR HIDING IN PLAIN SIGHT

What now separates one platform from another comes down to a unified experience, and whether the retirement benefit feels like part of the product, or a place where the product ends.

BY OMAR EZZELDIN

September 2026

GROWTH BY ACQUISITION IS A SOLID STRATEGY. BUT DON’T MISS THE BOAT ON BRAND.

Brand structure should be addressed early in the integration, before new materials are created and different teams begin explaining the acquisition in different ways.

BY AMANDA ORTEGA

September 2026

OPERATING METHODOLOGIES THAT DRIVE SUSTAINABLE PROFITABILITY: MCHENRY CONSULTING’S CORE ELEMENTS

The highest-performing organizations identify the measures that truly influence enterprise value and incorporate them into everyday decision making.

BY MATT CLAUS

September 2026

WHAT TO DO WHEN YOUR SMB CLIENT’S NEXT HIRE LIVES OVERSEAS

Global employment is an adjacent need, not a competing one, and PEOs are better positioned to understand the solution than almost anyone.

BY SEAN DAZET

September 2026

HOW AI-DRIVEN LEARNING TURNS PEOS INTO STRATEGIC PARTNERS

Offering AI-driven learning moves the PEO from the cost column to the investment column.

BY RACHAEL ALPERT

September 2026

SCALING WITH CONFIDENCE: WHY THE MOST SUCCESSFUL SMBS DON’T DO IT ALONE.

This is what separates the most effective PEOs from the rest, not just the ability to process information, but the ability to turn complex, evolving data into actionable insight.

BY SRIDHAR IYER

September 2026

STATE-RUN RETIREMENT PLANS

If your PEO operates in any states affected by retirement plan mandate, businesses need your help.

BY JASON WROBLEWSKI

September 2026

MARKETING THE PEO MODEL TO THE MODERN SMALL BUSINESS OWNER: CLOSING THE RETIREMENT GAP

The small business owner walking into your pitch today is not the same one who sat across from PEO sales reps a decade ago. According to NAPEO’s 2025 Annual Tracking Survey, 76 percent of business decision-makers now name economic uncertainty as one of the most challenging parts of running a business — the first time …

BY ANDREW GUNNING

September 2026

THE GROWTH INFRASTRUCTURE SMBS DON’T SEE: WHY PEOS MATTER MOST DURING TIMES OF EXPANSION

Adding more staff is easy. Building scalable systems to support growth without increased operational risk is the true challenge.

BY JAY MINCKS

September 2026

THE RISK YOUR SMALLEST CLIENTS CAN’T SEE AND WHY PEOS ARE POSITIONED TO FIND IT

A PEO that diagnoses where risk lives, targets development where it's actually needed, re-measures to confirm the shift, and sustains it over time becomes embedded in the client's risk posture rather than their back office.

BY MAK CHOWDHURY

September 2026

In Memoriam: Jim Bell, Sr.

James “Jim” Bell, Sr., founder of Abel HR and longtime NAPEO member, passed away on July 15.

BY

August 2026

TARGETED CLIENT ACQUISITION AND RETENTION LIFECYCLE STRATEGIES: BUILDING A MORE VALUABLE BOOK OF BUSINESS

Highly profitable organizations establish clear client boundaries, communicate service expectations early, and maintain alignment between pricing and service delivery.

BY MATT CLAUS

August 2026

PRESTIGEPEO’S NEXT CHAPTER

The leadership team represents varied experiences within the PEO industry which combine to create a dynamic group of leaders focused on propelling the company into its next chapter.

BY CHRIS CHANEY

August 2026

THE LATEST TRENDS IN YOUR FAVORITE TOPIC: HEALTHCARE

If you’re frustrated with healthcare these days, you’re not alone. That value-added service PEOs either insure or administer has continued to grow in cost and complexity. In this article, we’ll cover top trends as seen through the lens of benefits consulting. Specifically, we’ll deal with cost dynamics and how PEOs can chart new paths to …

BY T. ERIC FOSTER

August 2026

MAKING EVERY MILE MATTER

Throughout the 2026 Annual Conference and Marketplace, attendees will have multiple opportunities to support Our Daily Bread through our annual silent auction, sponsorship opportunities, and direct giving campaign.

BY JENNA MARCEAU

August 2026

EXPANDING HORIZONS: HOW GLOBAL EOR PARTNERSHIPS DRIVE GROWTH FOR PEOS

From employment contracts and localized benefits administration to payroll, tax withholding, and ongoing HR support, global EORs handle the operational complexities of international employment.

BY EZRA SCHNEIER

August 2026

A CONNECTED GO-TO-MARKET FRAMEWORK FOR PEO GROWTH

Authority is about proof that supports your value. Discoverability is about matching your content strategy to the questions your best-fit buyers ask in their research.

BY AMANDA ORTEGA

August 2026

THE MASTER PLAN TRAP: WHY THE EXPLOSION OF FUNDING STRATEGIES WILL REWARD FLEXIBLE PEOS

The 2-50 small group market, roughly 6 million employers, is the gateway to long-term PEO growth, and unlocking it at scale requires distribution strength in the broker channel, since brokers still own the relationships that shape most funding decisions.

BY GARRETT VIGGERS

August 2026

PAY IS BECOMING MORE THAN A PAYCHECK

While compensation remains important, employees value tools that help them access, manage, and make the most of their earnings between paydays.

BY STEPHEN FAUST

August 2026

BEHAVIOR-BASED SAFETY: A COMPETITIVE ADVANTAGE FOR PEOS

What the best organizations have figured out, and what forward-thinking PEOs are beginning to offer their clients, is that safety culture is built through behavior, not documentation.

BY MAK CHOWDHURY

August 2026

HEALTH PLAN SERVICE PROVIDER INVESTIGATIONS, ICHRAS AND ASSOCIATION HEALTH PLANS: WHERE IS DOL HEADED?

given EBSA’s view of PEOs as having a dual role as both plan sponsors and commercial service providers, PEOs should not expect a moratorium on agency action.

BY AMBER RIVERS, ESQ.

August 2026
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