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49 ARTICLES

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49 ARTICLES

PEOs CAN LEVERAGE INNOVATIVE HEALTH BENEFITS TO FUEL BUSINESS GROWTH

A PEO’s health benefits partners should be an extension of the PEO’s team, working together as trusted advisers to help design health benefits strategies, manage risk, analyze results, offer industry insights and best practices, and help plan for the future – which includes planning for the PEO’s business growth.

BY David Iacino

October 2024

PERSONAL TRANSFORMATION THROUGH SELF-LEADERSHIP

Personal transformation through self-leadership is the cornerstone of both individual and organizational success. 

BY Lee Pemberton, IV

October 2024

THE BENEFITS OF TRACKING YOUR NET PROMOTER SCORE

One of the standout benefits of NPS is its strong correlation with business growth. Research has shown that companies with higher NPS scores consistently experience better financial performance.

BY Kevin Gramian

October 2024

HOW INNOVATIVE BENEFITS CAN HELP IMPROVE A PEO’S BOTTOM LINE

PEOs must offer something unique and valuable to catch the attention of prospective clients as well as retain current customers. Offering innovative and attractive benefits for worksite employees can be the deciding factor for a company choosing between PEOs, staying with their existing PEO or choosing to do business on their own.

BY Chris Sanders

September 2024

LEVERAGING WHITE LABEL SOLUTIONS: HOW PEOS CAN ADD ADDITIONAL VALUE TO CLIENT RELATIONSHIPS

By offering white label solutions, PEOs can adapt quickly to changes in the market and stay ahead of the curve and the competition, all without direct investment and long learning curves.

BY Kevin Brewer

September 2024

PEOS AS CHANGEMAKERS: LEADING THE WAY IN THE NEW WORLD OF FIDUCIARY RESPONSIBILITY

Today’s healthcare landscape is fraught with challenges for both employers and employees. With healthcare costs skyrocketing, there is mounting pressure to reduce spending within health plans.

BY Jude Odu

August 2024

PRIORITIZING WORKFORCE FINANCIAL WELL-BEING BEFORE AND AFTER OPEN ENROLLMENT

Employers and PEOs have a great opportunity to help workforces reduce the top stressor in their lives: money. Organizations are looking for opportunities to improve the overall well-being of employees.

BY Mike Hackett

August 2024

ICHRAS: A NEW FRONTIER FOR PEOS

Why ICHRAs and why now? The tipping point with individual coverage health reimbursement arrangements (ICHRAs) has been building in recent years, largely due to rising costs of healthcare coverage and changing legislative guidance, which made the introduction of ICHRAs very attractive.

BY Keisha Newell Clark, MBA

August 2024

NAVIGATING AI IN WORKERS’ COMP: INSIGHTS FROM INDUSTRY EXPERTS

Nothing seems untouched from AI these days. Even PEO risk management. Earlier this year, I had the privilege to join a panel at NAPEO's Risk Management Workshop on the growing influence of AI and how it impacts the world of PEO risk management.

BY Chase Pettus

August 2024

EMPOWERING PEOS: THE IMPERATIVE OF EDUCATING MINORITY SMALL AND MID-SIZE BUSINESSES

By educating minority SMBs about the benefits and intricacies of PEO partnerships, we not only foster a deeper understanding of our services but also cultivate trust and transparency.

BY Felcia G. Harris

August 2024

HOW A RETIREMENT PLAN CAN POSITIVELY AFFECT CUSTOMER LIFETIME VALUE

Of all the business-enhancing services PEOs offer, one is sometimes overlooked, or seen as an overhead expense to be avoided, but never should be. A quality retirement plan can add great value for both the employer and the PEO supporting them.

BY Chris Miller

June/July 2024

A BROKER’S PERSPECTIVE ON HOW PEOS CAN RETHINK THEIR MARKETING APPROACH

Most brokers understand that the PEO industry was built on the B2B model. However, there is great opportunity to pivot and adapt, embrace change and evolution, and continue their success while prospering alongside their broker partners.

BY Chantal Raineri

May 2024

KEY EPLI MARKET TAKEAWAYS

As we look ahead to 2024, the EPLI landscape is poised for continued evolution. Staying abreast of these trends and developments is key to navigating the market effectively and ensuring that coverage remains aligned with the needs of businesses and their employees.

BY Paul Hughes

May 2024

EMPLOYEE WELL-BEING IS AT AN ALL TIME LOW: HOW PEOS CAN HELP

The vast majority of PEOs and employers want to do right by their employees. Offering the right mix of workplace benefits—with an emphasis on addressing the mind, body, and wallet connection—is one of the most effective tools PEOs can use to support employee well-being.

BY Dean R. Pawlowski

April 2024

DRIVING EMPLOYEE ENGAGEMENT IN AN AGE OF FINANCIAL UNCERTAINTY

Financial hardship may affect us all at one point or another in our careers. Empathy, compassion, and thoughtful action are important to maintain a healthy work environment. Economic uncertainty, political strife, and tenuous world events can make employees uneasy and fearful. Employers can do a great service to employees and their bottom line by listening to employee feedback, staying transparent about company goals and their role in success, and showing recognition coupled with rewards.

BY Deb Rubin

March 2024

NAVIGATING THE COMPLEXITY OF EARNED WAGE ACCESS FOR PEOS

In the not-so-distant past, options to provide a pay advance prior to payday were not only limited, but they also were potentially expensive for the employee and were viewed in a negative light by some segments in our society.

BY Brian Brearey

November 2023

MAXIMIZING YOUR BENEFIT OPERATIONS

As a PEO founder and former owner, I am aware of all the details and moving parts surrounding the co-employment experience. When you focus on growth, it can become easy to lose sight of some of the best paths to pursue. I recall signing up new groups and going through the milieu of employee enrollment …

BY Tom Jacobs, J.D., MBA

October 2023

TIME ON YOUR SIDE: FIVE SCRAPPY WAYS YOUR PEO CAN USE AI TO SHRINK THE GROUP HEALTH SALES CYCLE

In your group health sales cycle, time is of the essence. Shorter sales cycles generally lead to larger volumes, higher revenues, more satisfied account execs, and repeat customers, especially for an annual purchase like group health insurance. You can shrink the time you turn a lead into a customer by adding a speedy new member to your sales team: artificial intelligence. AI can help you close deals faster than your competitors can get their boots on.

BY Kaitlyn Fischer

September 2023

HELP YOUR CLIENTS HIRE GLOBALLY IN MINUTES WITH AN EMPLOYER OF RECORD (EOR)

In today's interconnected world, scaling globally and building an international workforce offers numerous advantages — from accessing new markets to tapping into diverse talent pools — however, many companies struggle to figure out how to hire global talent easily and compliantly.

BY Nicole Forbes

September 2023

SECRETS OF PROTECTING YOUR MLR AND MARGIN: CONFESSIONS OF A GROUP INSURANCE BROKER

In a previous article, I encouraged PEO operators to take another look at group insurance brokers and even see some PEO brokers as channel partners. In this article I’m going to share with you another secret: How to protect yourself from us brokers. Remember, if you manage this channel correctly, brokers will be your lowest cost of new client acquisition, create longer retention, and create an endless and consistent flow of beautiful new deals. However, if handled poorly, your master plan medical loss ratios (MLR) could be very RED.

BY Eric Raymond

August 2023

UPSKILLING: A WIN-WIN BUSINESS PROPOSITION

Upskilling is generally accepted to mean an expansion of, or adding to, an employee’s skillset.  Upskilling differs from the training provided to an employee to enable him or her to perform the specific duties of the position he or she fills. On the contrary, upskilling takes the employee beyond the boundaries of the existing job description.

BY Ree Harper

August 2023

UNDERSTANDING THE SHIFTING LANDSCAPE OF TALENT ACQUISITION AND RETENTION

PEO leaders are tasked with guiding clients through their most pressing business operations challenges, and that includes employer talent acquisition and retention, especially in our current climate. These challenges are top of mind for most businesses today as the job landscape has changed drastically and faced significant ups and downs over the last few years. PEOs also have to stay on top of these shifts for their own client retention considerations.

BY Heather Keefer Saulsbury

August 2023

THE IMPORTANT DYNAMICS OF OFFICE CULTURE

Office culture encompasses the values, beliefs, attitudes, and behaviors that shape the working environment. A positive and inclusive office culture fosters collaboration, encourages creativity, and drives employee engagement. When employees feel valued, supported, and connected, they are more likely to unleash their full potential, resulting in higher productivity and increased job satisfaction. 

BY Heidi Corrigan

August 2023

EMPLOYEE BURNOUT: STRESSORS, REACTIONS, AND SOLUTIONS

Some think that owning a company means it magically runs by itself. I enjoy and appreciate being an owner and there are many wonderful aspects, but there are also times when being an owner means sleepless nights, long days, and high stress. There are times that the risk versus reward tips toward the “risk” side (IFKYK). I have felt that scale tipping more this past year, even more than during the 2008 economic crisis and initial COVID shutdowns. Employees, across the country and across all industries, are burned out and have changed workplace behavior norms.     

BY Celeste Johnson, MBA, PHR

August 2023
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