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71 ARTICLES

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71 ARTICLES

HOW WE BUILT “BETH”: OUR 90-DAY JOURNEY TO TRANSFORM BENEFITS ADMINISTRATION WITH AI

Beth was a great experiment to show us the art of the possible. We're actively looking at how AI can unlock opportunities for our employees and clients in the future.

BY CHRIS WHITNEY

November 2025

WORKPLACE INVESTIGATIONS AS A COMPLIANCE PARTNER

What separates resilient companies from reactive ones isn’t the absence of issues; it’s a thoughtful, consistent, and purposeful response.

BY MEGAN KROUSE, ESQ., SHRM-SCP

November 2025

THE MENTAL HEALTH CRISIS AT WORK

The post-pandemic surge in anxiety, depression, OCD, and eating disorders isn’t just more of the same—it’s faster-moving, earlier-onset, and hitting employer health plans harder. PEOs can blunt this by pairing proven therapies (like ERP/CBT) with modern, always-on digital supports, closing the “pre-claim” gap before crises spill into costly claims. WHY DID THIS BECOME A CRISIS? …

BY COREY HOOKSTRA

November 2025

BUILDING A RESILIENT WORKFORCE THROUGH COMPREHENSIVE SCREENING

Strategic screening is essential for protecting your organization’s most valuable assets: your people, your clients, and your intellectual property.

BY MIKE BANKHEAD

October 2025

THE BEST BENEFITS FOR A MULTIGENERATIONAL WORKFORCE IN 2025

Recognition fuels engagement across age groups. ZayZoon’s Motivating and retaining Gen Z report found that half of Gen Z employees don’t feel heard or valued.

BY ALEXA VANDEVALK

October 2025

BUILDING A CULTURE THAT STANDS OUT ABOVE THE REST

A strong culture doesn’t happen by chance; it’s built on a foundation of trust, transparency, and a shared purpose. Just like the best sports teams, a successful organization has a mission and a set of core values that guide every decision and action.

BY PAT MURPHY

October 2025

FROM THREAT TO PARTNERSHIP: HOW MY VIEW OF PEOS EVOLVED AS AN HR PROFESSIONAL

So today, when I hear someone say, “We already have HR,” my response is: Exactly. That’s why a PEO makes sense.

BY SHARLA ST. ROSE, DBA

September 2025

AI IS HERE: ARE PEOS READY FOR THE NEXT ERA OF HEALTH BENEFITS?

Artificial intelligence offers a new model for supporting members and managing plan risk. Not as a bolt-on chatbot or flashy gimmick, but as an integrated engine that drives every interaction—proactively and intelligently.

BY BEN CALLAGHAN

September 2025

VALUE-BASED CARE: A WIN-WIN

Despite the challenges, the benefits of value-based care are significant. This model encourages preventive care, early intervention and chronic disease management – leading to better health outcomes for patients.

BY DAVID IACINO

September 2025

5 FRESH AND PRACTICAL STRATEGIES TO SHRINK RISING COMMERCIAL HEALTHCARE COSTS

The strength of your benefits package isn’t just what you offer; it’s how well your employees understand and use it.

BY GARY ROBINSON

September 2025

BUILDING BETTER RETIREMENT OUTCOMES: BEST PRACTICES FOR PEOS SUPPORTING CLIENT PLANS

More businesses are offering retirement plans—not just because they have to, but because employees expect it. For PEOs, that shift creates a clear opportunity: to help clients go beyond basic compliance and build retirement solutions that serve both their teams and their business goals. State-sponsored programs have pushed this issue into the spotlight. But the …

BY Kristen Fradiani

June/July 2025

Finally, Some Good News About ACA Reporting: Less Paperwork (potentially)

In contrast to many other laws, the Paperwork Burden Reduction Act is a law that might actually do what it claims—reduce paperwork!

BY Malcolm Slee, Esq.

May 2025

THE HIRING COMPLIANCE TIGHTROPE

States like California, Colorado, Illinois, and Washington have implemented strict pay transparency laws, with penalties for non-compliance reaching thousands of dollars per violation.

BY Joshua Siler

May 2025

PARTNERS IN WELL-BEING: HOW PEOS CAN HELP SUPPORT WORKSITE EMPLOYEE WELLNESS

Benefits management in today’s rapidly evolving landscape can be challenging. In fact, according to Guardian’s recent report, The Power of PEO Partnerships, 63% of businesses with less than 50 worksite employees strongly agree that managing benefits has become more complex. Yet this space is also ripe with opportunity. Especially as worksite employees nationwide often struggle …

BY Michael Prestileo

April 2025

AI MUST-HAVES FOR PEOS: ELEVATING HEALTH BENEFITS & STRENGTHENING CLIENT RELATIONSHIPS

PEOs have helped businesses manage HR, payroll, compliance, benefits, and more for decades. As healthcare costs soar and employee expectations evolve, traditional PEO models are being tested … to their breaking point. As these market pressures mount, it’s no surprise that many organizations, including many PEOs, are looking to artificial intelligence to maximize return on …

BY Nina Stanely

April 2025

HELPING CLIENTS NAVIGATE THE FUTURE OF WORKPLACE DYNAMICS

Staying updated on these fast-changing policies and integrating them into organizational practices shows a commitment to building a diverse, respectful, and fair workplace while also keeping the well-being of your employees at the forefront.

BY Brett Brown

March 2025

PREPARING FOR 2025: KEY HR TRENDS IMPACTING PEOS

The ability to adapt and innovate will set forward-thinking organizations apart. By staying ahead of these trends, PEOs can position themselves as indispensable partners in creating workplaces where employees feel valued, engaged, and motivated to succeed.

BY Yutaka Takagi

March 2025

DEVELOPING A TRAINING PLAN FOR HR COMPLIANCE

An effective HR compliance training plan is essential for any organization committed to fostering a safe, fair, and legally compliant workplace. With ever-evolving federal and state regulations, businesses face the constant challenge of staying up to date while ensuring their workforce is properly trained on key compliance issues. HR compliance isn’t just about meeting legal …

BY Kristen Fradiani

February 2025

PROMOTING EMPLOYEE MENTAL HEALTH AND WELLBEING

I have witnessed firsthand the profound impact that mental health and wellbeing have on both internal employees and client worksite employees. In today’s fast-paced and ever-changing work environment, it is crucial to prioritize mental health and create a supportive atmosphere that fosters wellbeing. Here are some strategies and insights I would suggest on how to promote mental health and wellbeing in the workplace.

BY Walter Sabrin

February 2025

THE FUTURE OF PAYROLL: WHY EMPLOYEE PAYCARDS ARE REVOLUTIONIZING WAGE DISTRIBUTION

Employee paycards are more than a payroll innovation—they’re a tool for progress.

BY Andy Songer

February 2025

PERFORMANCE EVALUATION DOs AND DON’Ts FOR EMPLOYERS

Performance evaluations have traditionally been the go-to tool for providing feedback to employees about their performance. Historically they have been conducted annually by the employee’s supervisor, but recent data has led to questions about their use and effectiveness following this model.

BY COLETTE LABATE, J.D., MBA, PHR

December 2024/January 2025

FOSTERING A CULTURE OF LIFELONG LEARNING

Fostering a culture centered on continuous learning yields an array of benefits, including elevated levels of employee engagement, satisfaction, and retention.

BY Emily Duncan

November 2024

PEOs CAN LEVERAGE INNOVATIVE HEALTH BENEFITS TO FUEL BUSINESS GROWTH

A PEO’s health benefits partners should be an extension of the PEO’s team, working together as trusted advisers to help design health benefits strategies, manage risk, analyze results, offer industry insights and best practices, and help plan for the future – which includes planning for the PEO’s business growth.

BY David Iacino

October 2024

PERSONAL TRANSFORMATION THROUGH SELF-LEADERSHIP

Personal transformation through self-leadership is the cornerstone of both individual and organizational success. 

BY Lee Pemberton, IV

October 2024
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