THIS MONTH’S FOCUS: Client Experience VIEW ALL

CROSS-FUNCTIONAL LEADERSHIP AS A STRATEGIC LEVER IN THE PEO MODEL

When leaders understand how their work connects, they build tighter processes. They ask better questions early. And they reduce the chance that small oversights become costly compliance issues.

BY KRISTEN FRADIANI

April 2026

DISRUPTING WITH DISCIPLINE: WHAT I WISH I KNEW BEFORE I BECAME A CEO

You can’t scale a company on hustle and instinct alone. Be honest with yourself about what you don’t know, then hire for it.

CRISIS-PROOF LEADERSHIP: HOW PEO EXECUTIVES CAN PREPARE FOR THE UNEXPECTED

In a business as complex and exposed as a PEO, our response to news—any news—determines whether an issue becomes manageable or becomes a crisis. Crisis-proof leadership starts with emotional discipline.

THE SCALABILITY PARADOX: WHY ADDING CLIENTS SHOULDN’T MEAN ADDING HEADCOUNT

Sustainable scalability requires a different mindset. PEO executives must move away from overseeing data entry and toward building automated, reliable data pipelines.

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EDITOR’S PICKS VIEW ALL

FROM CUBA TO CORPORATE SUCCESS: A FATHER-SON JOURNEY IN THE PEO INDUSTRY

Escaping communist Cuba via Operation Pedro Pan, an underground network that brought over 14,000 unaccompanied children to the U.S., he

BY CHRIS CHANEY

November 2025

A GREAT DAY TO THRIVE: JON SCOGGINS’ MISSION TO BUILD A NEW KIND OF PEO

When Jon Scoggins and a small team of Tulsa entrepreneurs gathered in late 2019 to map out a business strategy for a new kind of PEO, o

BY CHRIS CHANEY

December 2025/January 2026

THE ACCIDENTAL OPERATOR: HOW MIKE SUSKO BECAME THE STEADY HAND BEHIND CENTRAL STAFF SERVICES

What truly sets CSS apart, Susko believes, is its uncompromising commitment to customer service. During office hours, there is no voice

BY CHRIS CHANEY 

February 2026
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THIS MONTH’S COVER STORY

LONE STAR PEO: HOW TODD & BECKY NEWTON CARRY ON THE PEO FAMILY LEGACY

The motivation wasn’t simply to launch a business. It was to recreate the culture they had valued most, one centered on service, accessibility and strong relationships with clients and staff.

BY CHRIS CHANEY

April 2026

QUICK HITS

CONGRATULATIONS

NEXTEP WINS CLEARLYRATED BEST OF HR SERVICES AWARD

April 2026
KUDOS

WHEN RAISES $10M SERIES A TO TRANSFORM EMPLOYEE HEALTH BENEFITS

April 2026
INSIGHTS

FISHER PHILLIPS TESTIFIES ON CAPITOL HILL

April 2026
LEADERSHIP

ABSENCESOFT NAMES CHRIS MURPHY CHIEF EXECUTIVE OFFICER

April 2026
INSIGHTS

NEW METLIFE DATA HIGHLIGHTS EMPLOYEE RETENTION TRENDS

April 2026
LEADERSHIP

QUESTCO NAMES OLIVIER KOHLER CHIEF EXECUTIVE OFFICER

April 2026
EXPANSION 

TRINET ACCELERATES NEXT GENERATION OF SALES TALENT DEVELOPMENT

April 2026
INSIGHTS

STRATEGIC HR OUTPERFORMS COMPLIANCE-ONLY APPROACHES

April 2026