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422 ARTICLES

PEOS MUST PROCEED WITH CAUTION WITH EMPLOYEE RETENTION CREDIT

As a result of the COVID-19 pandemic, Congress enacted the Employee Retention Credit (ERC), to help taxpayer businesses weather the storm. But despite the genuine benefit that ERC provides to qualifying businesses, the IRS has been faced with many fraudulent and questionable claims. As a result, the Service has initiated aggressive enforcement actions centered on …

BY Matt Hunter, ESQ.

February 2025

AI TRENDS SHAPING THE FUTURE OF PEOS

As both traditional AI and generative AI technologies evolve, the insurance industry will see some tremendous changes, which will impact both insurers and PEOs. By leveraging AI, these organizations can address critical challenges, streamline operations and enhance their service offerings. Here are six key predictions specific to the opportunities they present for PEOs. AI WILL …

BY Stan Smith

February 2025

DEVELOPING A TRAINING PLAN FOR HR COMPLIANCE

An effective HR compliance training plan is essential for any organization committed to fostering a safe, fair, and legally compliant workplace. With ever-evolving federal and state regulations, businesses face the constant challenge of staying up to date while ensuring their workforce is properly trained on key compliance issues. HR compliance isn’t just about meeting legal …

BY Kristen Fradiani

February 2025

PROMOTING EMPLOYEE MENTAL HEALTH AND WELLBEING

I have witnessed firsthand the profound impact that mental health and wellbeing have on both internal employees and client worksite employees. In today’s fast-paced and ever-changing work environment, it is crucial to prioritize mental health and create a supportive atmosphere that fosters wellbeing. Here are some strategies and insights I would suggest on how to promote mental health and wellbeing in the workplace.

BY Walter Sabrin

February 2025

THE FUTURE OF PAYROLL: WHY EMPLOYEE PAYCARDS ARE REVOLUTIONIZING WAGE DISTRIBUTION

Employee paycards are more than a payroll innovation—they’re a tool for progress.

BY Andy Songer

February 2025

PEOS IN THE COMMUNITY:   JUSTWORKS: GRANTING CONFIDENCE TO NONPROFITS

Justworks was founded on a mission to help small businesses grow with confidence, and in the decade-plus since, it’s made it part of that mission to also help the communities they serve grow and prosper. It’s safe to say that mission is becoming a reality.

BY Evan Fallor

February 2025

CSL Solutions: Three Decades of Evolution

Michelle Wightman’s journey into the PEO industry wasn’t one she planned, but looking back, it feels inevitable. Growing up, she had a front-row seat to her father’s fearless entrepreneurial ventures— who started businesses ranging from real estate to construction and even a premier deer processing plant in Alabama. Watching him navigate both successes and setbacks, she absorbed a natural instinct for building something from the ground up.

BY Chris Chaney

February 2025

PEOS IN THE COMMUNITY:  PrestigePEO: GOING BEYOND BUSINESS IN THE BIG APPLE

Headquartered a stone’s throw away from the Big Apple, Melville-based PrestigePEO has made it a mission to become a difference maker on Long Island — not only from a business perspective, but also in its social and community efforts.   

BY Evan Fallor

December 2024/January 2025

WRITING SIMPLOY’S NEXT CHAPTER

When Jay King told his leadership team to read Gino Wickman’s Traction he knew Wickman’s business operating philosophy would change his company. But he likely did not anticipate it would set in motion what he admits has always been his dream: seeing his son, Carson King, succeed him as CEO. In January, Carson will do …

BY Chris Chaney

December 2024/January 2025

A YEAR IN REVIEW: NAPEO’S LEGISLATIVE WINS ON HEALTHCARE

These two legislative victories in Kansas and Ohio were top priorities in the NAPEO 2024 State Government Affairs State Action Plan.    

BY Hannah Walker, Esq.

December 2024/January 2025

THE 2024 ELECTION: WHAT IT MEANS FOR PEOS

The recent election should have little to no impact on the PEO industry priorities before Congress. We have adopted legislative and regulatory priorities that can obtain bipartisan support.

BY Thom Stohler

December 2024/January 2025

PERFORMANCE EVALUATION DOs AND DON’Ts FOR EMPLOYERS

Performance evaluations have traditionally been the go-to tool for providing feedback to employees about their performance. Historically they have been conducted annually by the employee’s supervisor, but recent data has led to questions about their use and effectiveness following this model.

BY COLETTE LABATE, J.D., MBA, PHR

December 2024/January 2025

NAPEO’S 2024 WHITE PAPER

During our Annual Conference and Marketplace in September, we unveiled the findings of our latest white paper. This year’s study was conducted by noted economists Dr. Laurie Bassi and Dan McMurrer of McBassi & Company. Titled PEO Clients: Faster Growing, More Resilient Businesses with Lower Turnover Rates, the study examined how PEO clients fare compared …

BY Chris Chaney

November 2024

MEET NAPEO’S NEW BOARD OF DIRECTORS MEMBERS

This September, six new PEO industry leaders joined NAPEO's Board of Directors. They spoke with PEO Insider to share a little about their backgrounds, why serving on the Board is important to them, and to share their advice for other members looking to get involved.

BY Chris Chaney

November 2024

PEOS IN THE COMMUNITY:   ALTRES: HAWAII’S POTHOLE CREW

Through the company’s paid volunteering policy, the ALTRES ‘ohana — Hawaiian for family — has logged more than 650 volunteering hours with 75 local nonprofits over the past five years.

BY Evan Fallor

November 2024

UNDERSTANDING VEBAs: A GUIDE FOR PEOs 

For PEOs, establishing a VEBA presents an excellent opportunity to increase their service offerings, improve tax efficiency, and create a competitive advantage in the marketplace.

BY Jason F. Clausen, CPA

November 2024

THE FEEDBACK LOOP: POWERFUL WHEN PURPOSEFUL

When we apply the principle of the feedback loop in the proper way, with purpose, it can be a powerful tool with limitless applications in this complex business we are in.

BY Steven Sweeney

November 2024

FOSTERING A CULTURE OF LIFELONG LEARNING

Fostering a culture centered on continuous learning yields an array of benefits, including elevated levels of employee engagement, satisfaction, and retention.

BY Emily Duncan

November 2024

Meet David Feinberg: NAPEO’s 2024-2025 Board of Directors Chair

A few weeks ago, nearly 1,000 industry members gathered in Orlando for our 2024 Annual Conference and Marketplace. We celebrated NAPEO’s 40th anniversary and welcomed new association leadership. David Feinberg, Justworks’ senior vice president of risk and insurance programs, officially took the reins as NAPEO’s new Board of Directors Chair. He’s been active within NAPEO …

BY Chris Chaney

October 2024

THE CRITICAL ROLE FOR PEOS IN MAXIMIZING EMPLOYEE CARE

Amid an ever-shifting set of challenges — from rising costs to changing consumer preferences and generational shifts in the workplace — employers now face a “permacrisis.” The formerly unprecedented has become the norm, ramping up pressure on employers to devise new strategies to safeguard their talent and grow their business.

BY Geoff Vandal

October 2024

SHARPEN YOUR FOCUS: TIPS FOR IDENTIFYING DEALS THAT WILL CLOSE

If you’re struggling with low close rates or stalled deals, be brutally honest with yourself by using these three criteria for each opportunity in your pipeline.

BY Haden Roberts

October 2024

GLOBAL WORKFORCE BENEFITS IN YOUR BACKYARD: WHY CANADA IS THE NEW FRONTIER FOR U.S. NEARSHORING

Nearshoring to Canada and partnering with PEOs offers U.S. companies a range of benefits, from lower healthcare costs and cultural alignment to advantageous time zones and currency savings. The combination of these factors creates a compelling case for considering Canada as a strategic expansion destination.

BY MARC PAVLOPOULOS

October 2024

HOW CAN PEOS PREPARE FOR EVOLVING PAY TRANSPARENCY AND EQUITY TRENDS?

Pay transparency is one of the hottest trends impacting the workforce today. It affects all aspects of workplace relationships – including hiring, recruitment, and retention efforts; supervision and leadership; and compensation and benefits.

BY Ben Ebbink, ESQ.

October 2024

LOPER BRIGHT’S DOUBLE-EDGED SWORD: PEO REGULATION IN A POST-CHEVRON WORLD

Loper Bright’s impact is already being felt. Agencies are backing away from some controversial rules and both new and pending challenges to agency positions have been bolstered as courts begin to apply the new framework.

BY Kerim Fidel, ESQ.

October 2024
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