All of the success I describe above is indicative of a high-performing team and an engaged membership that is in lockstep as we tackle our industry’s highest priorities.
BY CASEY M. CLARK
December 2025/January 2026
As I grow older, there is no greater satisfaction than the giving of our resources to those around us to help make their lives better. Let us never forget that it is a privilege to give and a responsibility to do so generously.
BY BILL MANESS
December 2025/January 2026
When Jon Scoggins and a small team of Tulsa entrepreneurs gathered in late 2019 to map out a business strategy for a new kind of PEO, optimism was in no short supply. After three decades in the PEO industry, Scoggins had a clear vision for what a modern, people-first model could look like: elevated relationships …
BY CHRIS CHANEY
December 2025/January 2026
Brand is culture made visible. If employees don’t wear it proudly, the market won’t either.
BY SUSANNAH ALBRIGHT
December 2025/January 2026
As organizations expand their operations across borders, managing payroll on a global scale has become both more critical and more complex. Today’s businesses must navigate a rapidly evolving landscape shaped by international regulations, technological advancements, and shifting economic conditions. Understanding the challenges and solutions related to global payroll is essential for companies seeking to remain …
BY ANTHONY FALZONE
December 2025/January 2026
At the start of 2025, only a dozen states had formal pay transparency mandates. By year-end, that number has more than doubled.
BY BRIAN McDERMOTT, ESQ.
December 2025/January 2026
In today’s competitive labor market, retirement plans are no longer just a perk—they’re a strategic lever for business growth. For PEOs, the modern 401(k) offers measurable returns in productivity, retention, and client acquisition. As the PEO industry continues to expand and diversify, the ability to deliver scalable, high-impact retirement solutions is becoming a key differentiator. …
BY CHRIS MILLER
December 2025/January 2026
The PEO M&A landscape is evolving. Deal flow remains healthy, but the drivers of value are shifting. As the cycle enters its later stages, platform operators must justify every dollar they spend to their boards and shareholders.
BY SCOTT SILVA
December 2025/January 2026
From generational clashes to differing views on diversity, remote work, and ethics, today’s PEOs and their HR Professionals are navigating a more divided employee environment than ever before.
BY STACY JENSEN, SPHR
December 2025/January 2026
As inflation, student debt, and healthcare costs continue to strain household budgets, employees increasingly expect their employers to act as partners in financial health.
BY JOSHUA SCHULTZ
December 2025/January 2026
Deliver value early, refine as you go, and never let the pursuit of perfection delay progress. For clients, that approach means seeing tangible improvements (including faster support, better reporting, stronger compliance) while the larger systems continue to evolve behind the scenes.
BY ALEX CAMPOS
December 2025/January 2026
Replacing a departed employee can cost between 50% and 200% of that individual’s annual salary when you factor in recruiting, onboarding, and the productivity ramp-up period.
BY NATE OLSEN
December 2025/January 2026
For me, the exit process from conception to closing was not a straight line and it was not fast. In fact, making the decision to merge with another company took over ten years and multiple conversations with potential acquirers.
BY ABRAM FINKELSTEIN
December 2025/January 2026
Shared vision and aligned values between parties are paramount. When choosing who to partner with, buyers and sellers should first define what they hope to accomplish through the transaction.
BY ROBYN RUSIGNUOLO
December 2025/January 2026
You don’t have to be ready to sell today to prepare for an M&A transaction. In fact, the best outcomes happen when owners prepare well before they’re ready to make a move.
BY TED CRAWFORD
December 2025/January 2026
Looking beneath the surface, PEO M&A continues to be led by larger acquirors in the space, with the majority of targets being on the smaller side, or regional PEOs.
BY JEREMY FALENDYSZ
December 2025/January 2026
When 98% of small businesses fear healthcare costs will overwhelm them, PEOs have a clear mandate. These businesses need partners who can transform an existential threat into a manageable operating expense.
BY GUY BENJAMIN
November 2025
Escaping communist Cuba via Operation Pedro Pan, an underground network that brought over 14,000 unaccompanied children to the U.S., he began an inspirational journey that would one day shape an entire industry.
BY CHRIS CHANEY
November 2025
We will continue our advocacy efforts to pass H.R. 3223. We have made a lot of progress but there is more work to do to get across the finish line.
BY BILL MANESS
November 2025
At the end of the day, your participation in NAPEO isn’t just a membership—it’s an investment in your business and the bright future of our industry.
BY CASEY M. CLARK
November 2025
Since its founding in 1988, the award-winning business has instilled a culture of giving back through company programs and by offering volunteer time off for team members to engage with the community.
BY JO MCCLURE
November 2025
Without a plan, succession defaults to crisis management. Decisions stall, clients get nervous, and employees start looking elsewhere.
BY SUSANNAH ALBRIGHT
November 2025
Beth was a great experiment to show us the art of the possible. We're actively looking at how AI can unlock opportunities for our employees and clients in the future.
BY CHRIS WHITNEY
November 2025
What separates resilient companies from reactive ones isn’t the absence of issues; it’s a thoughtful, consistent, and purposeful response.
BY MEGAN KROUSE, ESQ., SHRM-SCP
November 2025One of the great benefits of NAPEO membership is the PEO Insider! PEO Insider is your best source for hard-hitting technical insight, timely updates, and practical perspective on all things PEO.
The current issue of the PEO Insider is free to the public, but previously published issues are for members only. So please login to view this article. Thank you.
For more information on membership click here.
CONGRATULATIONS
NAPEO member Syndeo Outsourcing recently won ClearlyRated’s Best of HR Services Award for providing superior service to their clients. 2023 Best of HR Services winners have a Net Promoter®️ Score twice as high than the industry average. Syndeo received satisfaction scores of 9 or 10 out of 10 from 90.2% of their clients, significantly higher than the industry’s average of 49% in 2022. “Humbled beyond words. It is truly a pleasure to serve the clients who trust us to help them accomplish their mission,” said Syndeo President & CEO Bill Maness.
JUNE/JULY 2023
