SEARCH
KEENA: ALL IN ON PEO
It became clear that PEO was the direction KEENA should take. That decision sparked a company transformation that’s included a rebrand, many new team members and a strong commitment to offering robust PEO services and expertise.
BY Chris Chaney
June/July 2025
RETHINKING THE PEO SALES FUNNEL
The world of B2B sales is undergoing a dramatic shift—and the PEO industry is not exempt. In fact, if your pipeline development strategy still relies heavily on traditional outbound tactics and seller-led conversations, you may be missing a significant percentage of today’s buying activity. According to the 2024 B2B Buyer Experience Report by 6sense, today’s …
BY Dean Moothart
June/July 2025
SMART RESPONSES TO TARIFFS AND CASH CONSTRAINTS
With the new tariff policies dominating headlines, proactively managing risk is essential. Businesses must stay ahead of the turbulence by monitoring cash flow and acting decisively to protect the bottom line and customer relationships. Taking strategic action now may not fully insulate your business from the changing environment but may help mitigate some of the …
BY Joe Chevalier
May 2025
CARVE-OUT ARRANGEMENTS AND OTHER CLIENT SERVICE AGREEMENT CHALLENGES
Recently, I had an opportunity to speak at the NAPEO Operations Workshop, held in New Orleans on April 8, 2025, on the topic of Carve-Out arrangements. My co-presenter was Paul Hughes of Libertate Insurance, a leading expert in workers’ compensation insurance and PEOs. I was pleased to see that we had standing room only for …
BY TORBEN S. MADSON, ESQ.
June/July 2025
FROM REGULATORY CHAOS TO STRATEGIC ADVANTAGE: BEST PRACTICES FOR IMPLEMENTING NEW REGULATIONS
In our tracking of regulatory changes affecting our clients across multiple jurisdictions, we’ve documented an average of at least 50 significant compliance updates annually — changes that can overwhelm even the most diligent business owners. One of the major selling points of a PEO for overworked administrators, in addition to payroll processing or benefits administration …
BY DEBORAH DHUY
June/July 2025
2025 HALF-TIME REPORT
As we head into the second half of the year, it’s worth reflecting on the progress we’ve made so far. Just to hit a few highlights: we’ve completely turned the tide in Oregon on workers’ comp. and UI reporting, celebrated the third annual National PEO Week, convened the first NAPEO Operations Workshop and NextGen Leadership …
BY Casey M. Clark
June/July 2025
STRONGER TOGETHER: WHY MEMBER ENGAGEMENT IS THE ENGINE BEHIND NAPEO’S IMPACT
As we head into summer, I’ve been thinking a lot about what powers our industry forward. And while each of us may be focused on different aspects of running our businesses—profitability, product innovation, client service—the common denominator in our progress is connection. The strength of NAPEO lies in its members. Always has. Our collective voice …
BY David Feinberg
June/July 2025
BUILDING BETTER RETIREMENT OUTCOMES: BEST PRACTICES FOR PEOS SUPPORTING CLIENT PLANS
More businesses are offering retirement plans—not just because they have to, but because employees expect it. For PEOs, that shift creates a clear opportunity: to help clients go beyond basic compliance and build retirement solutions that serve both their teams and their business goals. State-sponsored programs have pushed this issue into the spotlight. But the …
BY Kristen Fradiani
June/July 2025
THE VOLUNTARY BENEFITS PEOS NEED TO STAY COMPETITIVE AND GROW REVENUE
The market for PEOs is more competitive than ever, as numerous providers offer similar services and benefits while attempting to differentiate themselves. Currently, focusing on employee engagement is key to helping clients build strong and motivated teams. According to Gallup’s 2025 State of the Global Workplace report, global employee engagement has dropped for only the …
BY Jennifer Kush
June/July 2025
THE RISE OF REAL-TIME PAYROLL: WHAT PEOS NEED TO KNOW ABOUT INSTANT WAGE ACCESS
In today’s competitive labor market, PEOs are increasingly asked to help client companies do more than run payroll—they’re being asked to help attract and retain talent, especially in high-turnover industries. One of the most urgent trends shaping this conversation: real-time payroll. As workers expect faster access to their earnings, the traditional two-week pay cycle feels …
BY Joe Migneco
June/July 2025
FROM BACK-OFFICE BOTTLENECKS TO SCALABLE PROFITS: TRANSFORMING TREASURY OPS FOR GROWTH
Every missed payroll, or bounced payment, doesn’t just hurt a client relationship, it threatens the stability of a PEO’s entire business. In an industry moving well over $300 billion a year, treasury operations are not just back-office tasks, they’re front-line drivers of profit and scale. Payroll providers are often hindered by two key workflows: manual, …
BY Oye Fajobi
June/July 2025
BANKING AND PEO: A HOME RUN RELATIONSHIP
As we approach Independence Day, most Americans find themselves gravitating toward the familiar. Few things in life are more American than freedom, mom’s apple pie, baseball, and the haunting feeling when you ask yourself: “did that payroll go out on Thursday since Friday is a holiday”? As a baseball coach and father of young players, …
BY Matthew Roberts
June/July 2025
READY FOR DEPARTURE: VALUATION READINESS AS A DISCIPLINE
WHY VALUATION READINESS MATTERS As one PEO operator put it, “In this world, you have to be ready for anything — because when opportunity arises, you want to seize the day.” And yet, many PEOs still treat valuation as something that only matters if M&A is on the table. In our view, that’s a mistake. …
BY Scott Silva
June/July 2025
AUDIT-READY: PREPARING YOUR PEO FOR A SMOOTH FINANCIAL REVIEW
We’ve all been there. It’s year end and we are stressed. Along with the other issues, regulatory deadlines for financial audits are right at the top of the list in importance. Nothing feels better when you can tackle the year-end audit, and everything runs like a well-oiled machine. So how do you get to that …
BY Jenny Smith
June/July 2025
THE STRAIGHT AND NARROW OF WORKERS’ COMPENSATION ACCRUALS
CFOs and accounting teams across a wide variety of firms all face a harrowing decision each month – how to accrue for their insurance coverage liabilities. A stable workforce that has a consistent monthly cost makes the problem simple, but variances in types of insurance policies or changes in the underlying exposure base make for …
BY Frank Huang, FCAS, MAAA
June/July 2025
SECURE ACT 2.0: LEGISLATIVE OPPORTUNITY TO HELP SMALL BUSINESSES
PEOs have another opportunity due to regulatory disruption - the SECURE Act and SECURE Act 2.0. Some aspects of the laws were effective immediately, but most were phased in over time, especially in January 2025, when auto enrollment became mandatory.
BY John Slavic
May 2025
A Q&A WITH CHAIRMAN JASON SMITH
As Congress continues working on the budget reconciliation bill to extend the 2017 Tax Cuts and Jobs Act, Chairman Smith and his committee are leading the charge. He spoke with PEO Insider ® to share a little about his background, policy goals and explain why this legislation is so important for small businesses.
BY Chris Chaney
May 2025
THE ART OF WRITING: AMIE REMINGTON’S JOURNEY AS AN AUTHOR
For the past few years, Saturday mornings for Amie Remington looked a bit different than most. The 20-year PEO industry veteran spent the early hours of the day writing, editing, and re-writing drafts of her recently published book, The Art (and Science) of HR: A Legal Guide for New Managers, CEOs and Leaders in Between.
BY Chris Chaney
May 2025
KEY COMPLIANCE DEVELOPMENTS PEOS MUST NAVIGATE IN 2025
The 2025 compliance landscape presents significant challenges for PEOs but also creates opportunities to deliver exceptional value to clients.
BY JENIFER DUGGAN, J.D., SPHR-CA, SHRM-CP
May 2025
NEXTEP: A PEOPLE FIRST COMMITMENT
For its nearly three decades of existence, Nextep has prided itself on its people-first commitment. That mantra has extended both to its employees as well as to the communities it serves in the Norman, Oklahoma area and beyond. For years, Nextep employees gave back in myriad ways, often on their own time and their own accord.
BY Evan Fallor
May 2025
PEOS AS KEY PARTNERS IN AI COMPLIANCE AND RISK MANAGEMENT
As trusted advisors, PEOs are uniquely positioned to guide their clients through the complexities of integrating AI into HR operations. The goal should be to improve efficiency, but also to ensure that legal and ethical responsibilities are met.
BY CRISTINA FAHRBACH-CONNORS, J.D., PHR
May 2025
Are Your Customers RIF-Ready?
Perhaps the most scrutinized part of any RIF – and therefore the most critical – is the selection process used to determine which employees will be let go.
BY John Polson, Esq.
May 2025
WORKERS’ COMP. ON OUR MINDS: UPDATES & TRENDS FROM KEY STATES
The first few months of 2025 have been filled with legislative and regulatory activity in the states. One particular area of interest to PEOs is workers’ compensation insurance.
BY Hannah Walker, Esq.
May 2025
FROM WISH LIST TO BILL TEXT
Even though reconciliation is a partisan political exercise, NAPEO continues to take a bipartisan approach to federal advocacy.
BY Alex Milliken
May 2025
