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PEO Voices

GET READY FOR NATIONAL PEO WEEK

It’s April and that means it’s time to start gearing up for National PEO Week May 19-25! It’s our time to tell our story and highlight all the ways we help our clients and their employees, the economy, and our communities. Let’s make sure policymakers and the public recognize the crucial role PEOs play in …

BY Kerry Marshall

April 2024
Letter from the NAPEO President

ENGAGING FOR THE FUTURE

In late February the NAPEO board, Leadership Council chairs and other industry leaders met in Arizona for our annual retreat.

BY Casey Clark

April 2024
CYBERSECURITY - TECHNOLOGY

AI-ASSISTED RECRUITING IS THE WAY OF THE FUTURE

AI-assisted hiring represents not just a trend but a significant shift in how organizations approach talent acquisition, promising a more efficient, unbiased, and inclusive future.

BY Joshua Siler

April 2024
CYBERSECURITY - TECHNOLOGY

KEEP AN EYE OUT: NEW DATA PRIVACY RULES

The bottom line – if you have not updated your CCPA notices since 2022 or earlier – or if you have never provided such notices – you should act quickly to implement new notices and stay compliant with the ever-changing law.

BY John Polson, Esq.

April 2024
HR - BENEFITS

EMPLOYEE WELL-BEING IS AT AN ALL TIME LOW: HOW PEOS CAN HELP

The vast majority of PEOs and employers want to do right by their employees. Offering the right mix of workplace benefits—with an emphasis on addressing the mind, body, and wallet connection—is one of the most effective tools PEOs can use to support employee well-being.

BY Dean R. Pawlowski

April 2024

CHRISTINA NELSON and PACIFIC HR: CELEBRATING 35 YEARS OF SERVING CLIENTS

Over the last 35 years, Nelson’s company has grown and evolved quite a bit—night and day as she describes it. Perhaps it’s one reason she’s remained successful through so many different economic and business cycles. She’s assembled a strong team of professionals who she relies on and considers the true force behind her success.

BY Chris Chaney

April 2024
Legal, Legislative & Regulatory

ADVOCACY 101: HOW TO TELL YOUR PEO STORY

Every day, NAPEO and its government affairs team focuses on advancing your regulatory priorities. The most effective form of advocacy is when representatives hear directly from you, their constituents. That is why NAPEO hosts PEO Advocacy Day during PEO Capitol Summit. Please consider joining us on May 21, 2024.

BY Thom Stohler

April 2024

TRANSFORM SMB SUCCESS THROUGH INTEGRATED TAX STRATEGY SOLUTIONS

In the evolving realm of PEOs, the adoption of strategic tax solutions marks a pivotal advancement in serving small and medium-sized businesses (SMBs). This innovative approach to better serve their clients not only boosts the value provided to SMB clients by enhancing their financial performance and compliance, but it also further solidifies PEOs as essential and indispensable partners.

BY Marcus Skinner

April 2024

IS IT TIME TO TRANSFORM YOUR PEO’S CLIENT EXPERIENCE?

In today's hyper-competitive business landscape, client experience (known as “CX” for short) has become the foundation of success across all industries, and PEOs are no exception. And when it comes to differentiating your PEO as a long-term partner for your clients and their teams, CX plays a non-negotiable role in your success – regardless of geography, size, or years in business.

BY Aubrey Macklin

April 2024

CALL THE EXPERTS: LEVERAGING PEO CONSULTANTS TO EXPAND AND SELL

The success of PEOs in navigating the complexities of expansion often benefits from the guidance of a knowledgeable consultant. Here are key areas where a consultant can offer valuable assistance.

BY Joe Raymond

April 2024

GO OUT ON TOP: UNDERSTANDING BUYER PROFILES TO MAXIMIZE YOUR EXIT STRATEGY

Selling a company is not a spontaneous decision; it's a strategic move that requires thorough preparation. Many business owners underestimate the time and effort involved in this phase of the process. This underestimation can significantly impact the ultimate value of your company.

BY Dan McHenry

April 2024
Letter from the NAPEO Chair

SPRINGING INTO PREPAREDNESS: A PREVIEW OF RISK MANAGEMENT WORKSHOP

As the seasons change and the leaves and flowers begin to emerge, so too does a renewed focus on preparedness within our industry. Spring symbolizes growth, rejuvenation, and the promise of new beginnings. And as any good risk manager knows, the best time to prepare is at the beginning.

BY Steve Politis, Esq.

April 2024

THE FUTURE OF PEOS: THRIVING IN AN EVER-SHIFTING LANDSCAPE

For years, the PEO industry has empowered businesses of all sizes to navigate HR complexities. However, in today’s dynamic market, organizations are ever evolving, and PEOs are not an exception. As companies adapt to technological disruptions, a global market, and other challenges, professional employer organizations are also changing to meet their clients’ needs. As we …

BY Rajesh Gurumoorthy

April 2024

PEOS THEN AND NOW

Over the years, the PEO industry has evolved quite a bit. From the industry's early days focused on workers' comp. and payroll, to the complex, sophisticated HR services of today, the core value proposition of the PEO has endured, however.

BY Britt Landrum, III

April 2024

FRANK W. CRUM, JR.: AN INDUSTRY PIONEER

Frank W. Crum, Jr. has seen and experienced quite a bit over his business career; he’s learned many lessons and met many people. He’s a humble man who eschews the spotlight, preferring to heap praise on others. The hard work, dedication, intelligence, and passion of his employees has led to his success, he says. Over the last 40 years or so, Frank has quietly helped pioneer the PEO industry. Today his company employs about 500 people and serves clients in nearly every state.

BY Chris Chaney

March 2024

NAVIGATING RISK: A GUIDE TO PRIORITIZING SAFETY, INJURY PREVENTION, AND FIELD LOSS CONTROL

A robust risk management and safety program functions as the guardian helping protect employees from injury, shielding an organization from potential harm, and also generating a multitude of other benefits extending far beyond just meeting OSHA safety compliance standards.

BY Chris Sullivan

March 2024

PEACE OF MIND OR SLEEPLESS NIGHTS: 6 QUESTIONS TO ASSESS CYBER RISK FOR PEOS

As the rate of digital transformation continues to accelerate across all industries, insufficient cybersecurity guardrails and policies remain a pressing threat to the insurance and benefits ecosystem. Here are 6 questions to ask to assess your PEO's cyber risk.

BY Frank Bianchi

March 2024

HOW DEEPFAKES AND AI ARE TURBOCHARGING SOCIAL ENGINEERING

Deepfake media is only going to become more prevalent. Its use in social engineering is going to grow. Education is the best way to help your organization thwart this alarming reality.

BY Hart Brown

March 2024
HR - BENEFITS

DRIVING EMPLOYEE ENGAGEMENT IN AN AGE OF FINANCIAL UNCERTAINTY

Financial hardship may affect us all at one point or another in our careers. Empathy, compassion, and thoughtful action are important to maintain a healthy work environment. Economic uncertainty, political strife, and tenuous world events can make employees uneasy and fearful. Employers can do a great service to employees and their bottom line by listening to employee feedback, staying transparent about company goals and their role in success, and showing recognition coupled with rewards.

BY Deb Rubin

March 2024
LEGAL - LEGISLATIVE

PAY TRANSPARENCY CONTINUES TO GAIN MOMENTUM IN 2024

Focus on pay transparency is showing no signs of slowing down. The pay transparency movement, which started with a couple of states, continues to steadily spread across the country and is now a focus at the federal level. PEOs and their clients must remain vigilant of current and proposed laws and developing trends.

BY Laura A. Mitchell, ESQ.

March 2024
RISK

A DOUBLE EDGE SWORD: RISK MANAGEMENT IN M&A

M&A is a dynamic, complex, and ever-changing environment and process. Prudent risk management is the backbone of getting it right from strategy to close to integration.

BY Wanda Silva

March 2024

O2 Employment Services: Rallying Redding to Spread Holiday Cheer

As the second-sunniest city in the U.S., it may seem hard to make Redding, California, even brighter. But O2 Employment Services has found a way. What sets Give Redding apart is that O2 has taken it upon itself to rally participation from all across the local business community to elevate the drive to greater heights.

BY Evan Fallor

March 2024
Letter from the NAPEO President

RISKY BUSINESS

The NAPEO team is here to help the industry mitigate risk, and our members reap the rewards of their continued engagement. We’re just getting warmed up.

BY Casey M. Clark

March 2024
RISK

APPROACHING THE 2024 EPLI MARKET

While much of the EPLI landscape has changed in the last couple of years, much is still the same. Companies should look to ensure that they understand the basics of caring for colleagues and promoting a healthy workplace.

BY Frank Huang

March 2024
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