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27 ARTICLES

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27 ARTICLES

MICHAELINE DOYLE: A WORKHORSE SPIRIT

If you’re in the PEO industry, you know there is no greater honor than winning the Michaeline A. Doyle Award. Created in 1995, it’s an accolade bestowed upon someone who has provided exemplary leadership and service to NAPEO and our industry and whose business philosophy is to improve the industry while simultaneously improving his or …

BY Evan Fallor

June/July 2024

NEVER SAY NEVER: DAVE & TERESA LAWRENCE AND DELTA ADMINISTRATIVE SERVICES

Dave Lawrence grew up insisting he would never join the family business. He wasn’t interested. It wasn’t for him. After graduating from college with an economics and business degree, he found a sales job with a Connecticut-based company. The company sold awards programs, and Dave ran the Gulf South region out of his native New Orleans. Not much later, Dave and his wife Teresa married. The young couple both had solid, good paying sales jobs they each loved. Life was on the right track.

BY Chris Chaney

June/July 2024

PEOS IN THE COMMUNITY: LandrumHR: Empowering the Next Generation

Educating and empowering the future workforce is a cause that’s become something of a second full-time job for Britt Landrum III, LandrumHR’s president and CEO. Staying true to the company’s core values of “learn, share, and grow,” Landrum has instituted a culture of charitable giving to provide the next generation the tools they need to live healthy and professionally fulfilling lives.

BY Evan Fallor

May 2024

CHRISTINA NELSON and PACIFIC HR: CELEBRATING 35 YEARS OF SERVING CLIENTS

Over the last 35 years, Nelson’s company has grown and evolved quite a bit—night and day as she describes it. Perhaps it’s one reason she’s remained successful through so many different economic and business cycles. She’s assembled a strong team of professionals who she relies on and considers the true force behind her success.

BY Chris Chaney

April 2024

FRANK W. CRUM, JR.: AN INDUSTRY PIONEER

Frank W. Crum, Jr. has seen and experienced quite a bit over his business career; he’s learned many lessons and met many people. He’s a humble man who eschews the spotlight, preferring to heap praise on others. The hard work, dedication, intelligence, and passion of his employees has led to his success, he says. Over the last 40 years or so, Frank has quietly helped pioneer the PEO industry. Today his company employs about 500 people and serves clients in nearly every state.

BY Chris Chaney

March 2024

O2 Employment Services: Rallying Redding to Spread Holiday Cheer

As the second-sunniest city in the U.S., it may seem hard to make Redding, California, even brighter. But O2 Employment Services has found a way. What sets Give Redding apart is that O2 has taken it upon itself to rally participation from all across the local business community to elevate the drive to greater heights.

BY Evan Fallor

March 2024

MEET NAPEO’S NEW PRESIDENT & CEO: CASEY CLARK

In December, Casey Clark officially joined the NAPEO team as the association’s new president and CEO. He brings 25 years of experience to the role with a background in strategy and communication consulting and association management. He spoke with PEO Insider ® about his past experiences, lessons he has learned, and what excites him about the PEO industry.

BY Chris Chaney

February 2024

PEOs in the Community: NEMR Total HR: Building Community in More Ways Than One

For NEMR Total HR, volunteering has created a stronger South Jersey community — and a stronger team. Giving back at the local level is a cause personal to NEMR Total HR President Steve Sweeney, who grew up within earshot of the company’s Marlton headquarters and is a lifelong resident of the greater Philadelphia area.

BY Evan Fallor

February 2024

FAREWELL, PAT

In the end, I know that it’s much more important to Pat to have left his mark on the world by being a good person rather than by being a good CEO. Lucky for us, he’s been both.  

BY Kerry Marshall

December 2023/January 2024

PEOS IN THE COMMUNITY: OMS GROUP BRINGS THE HOLIDAY CHEER TO LAKELAND

Not long after co-founding OMS Group in 1997, Partner Bob Cleghorn decided that giving back during the holiday season would be a key component of the Florida PEO.

BY Evan Fallor

December 2023/January 2024

PEOS IN THE COMMUNITY: SYNDEO TAKES CARE OF ONE ANOTHER, AND ITS COMMUNITY

Syndeo CEO Bill Maness has long encouraged his executive team to serve on boards of local nonprofits and to take care of one another - not just within the walls of Syndeo, but within the communities his company operates in. In order to take care of his staff and clients, he believes he must take great care of those around him.

BY Evan Fallor

November 2023

PEOS IN THE COMMUNITY: EXTENSISHR

At ExtensisHR, giving back to the community is a monthly surprise. Well, a meticulously planned surprise.   The Woodbridge, New Jersey-based firm has embraced an employee-run, divide-and-conquer approach to its volunteering efforts. Last year, the company formally launched Extensis Gives Back, a program that created a dedicated committee of employees who schedule company volunteer days by …

BY Evan Fallor

October 2023

PEOS IN THE COMMUNITY: InTANDEM HR FOUNDATION

When you start your own company, you make your own rules. In the case of InTandem HR, Monica Denler made sure that giving back to the Centennial State was one of those rules.  Denler, InTANDEM HR’s president and CEO, began the Denver-based PEO in 2010. She founded the firm as one that would be entrenched in the community - both in the PEO services it provides as well as its volunteering efforts. 

BY Evan Fallor

September 2023

THE QUESTCO STORY: TREASURE WHAT IS THERE, BUILD SOMETHING BRIGHTER

A few years ago, Questco served primarily blue-collar businesses operating largely in the state of Texas. Fast forward to today and Questco has service centers in six states, internal employees in 26, and worksite employees (WSEs) in all 50 states. The company’s client base has expanded too; Questco now serves clients across a diverse base of industries, with an emphasis on fast-growing, sophisticated businesses.

BY Chris Chaney

August 2023

NAPEO GIVES BACK: THE POWER OF MANY

If you have attended a recent Annual Conference & Marketplace then you witnessed the power of many. Former NAPEO Board Chair Barron Guss launched the NAPEO Gives Back initiative in 2019 to encourage NAPEO members to harness the power of many to leave our conference host cities better off than when we arrived.

BY Chris Chaney

June/July 2023

THE KENTUCKY PEO BILL: A GRASSROOTS STORY

A core mission of our state government affairs efforts is passing the NAPEO Model Act in every state. In states with the model act on the books, PEOs enjoy the benefit of operating in a fair regulatory environment that does not disadvantage PEOs and our small business clients simply because of the unique nature of the PEO business model. Kentucky is the latest state where NAPEO successfully worked to pass a Model Act thanks to the efforts of many members.

BY KRISTIN BALDWIN

May 2023

VICTORY IN NEW MEXICO

In recent years, NAPEO has seen growing threats to a PEO’s ability to offer large group health plans in Democratic-led states. For example, in New Mexico, this started in 2019 with PEOs receiving “a cease and desist” letter from the New Mexico Office of Superintendent of Insurance (OSI) for operating an illegal multiple employer welfare arrangement (MEWA).

BY EMILY MARSH

May 2023

CHARACTER FIRST: T&T STAFF MANAGEMENT

PEO veterans will often repeat a familiar industry origin story: in the late 1980s and early 1990s businesses turned to PEOs as a solution for lower workers’ compensation costs. There was no talk of talent acquisition, DEI training, mental health benefits, or any of the other many components to the services and benefits PEOs now provide. In the old days, businesses typically partnered with a PEO to save on costs.   And that’s exactly why Thad Steele first encountered PEOs.  

BY Chris Chaney

April 2023

FROM HR MANAGER TO PEO OWNER: Celeste Johnson and The Applied Companies

Celeste Johnson leads Reno, Nevada-based The Applied Companies (TAC). A regional PEO that also boasts a robust recruiting services division, TAC is dedicated to serving northern Nevada as its premier workforce solution. Johnson’s team is committed to high touch service and providing clients the custom tools they need to grow and thrive.  Today, she’s the owner and CEO of the company, but her career path in the HR world began as a summer job while still in college. 

BY Chris Chaney

March 2023

THE CYBER SEA: Lessons in Leadership, Identity, and Hard Work

As chief information security officer at PrismHR, Dwayne Smith leads the company’s cybersecurity efforts. He works to strengthen cyber defenses, and guard vital information from internal and external threats. A vast and evolving field, cybersecurity requires constant vigilance, training, and adaptation. Smith may be a relative newcomer to the PEO industry, but his background boasts impressive cyber credentials from service in the United States Navy, consulting with government agencies, and leading cybersecurity efforts for Cummins, Inc., a large multinational company.

BY Chris Chaney

March 2023

SHOW UP, TELL THE TRUTH, AND DO THE NEXT RIGHT THING

After more than twenty years in the PEO industry, Joe Beers has seen and learned a lot. From joining a start-up PEO that would grow to 45,000 worksite employees (WSEs), to starting his own PEO, Beers has worked with many different clients and faced many different situations. What has always remained the same, though, is the core philosophy that guides his life and business: show up, tell the truth, and do the next right thing.  

BY Chris Chaney

February 2023

Remember the Alamo

Nearly 200 years ago, a fiercely determined band of Texas soldiers in San Antonio prepared for imminent attack from the Mexican army. As they fortified their defensive positions, urgent calls for reinforcements were dispatched. Unfortunately, their pleas were not heeded in time to stop General Santa Anna’s forces from laying siege to the Alamo and killing all her defenders. The Battle of the Alamo is central to the founding history of Texas, which declared its independence from Mexico on March 2, 1836, a mere four days before Santa Anna’s forces attacked. 

BY CHRIS CHANEY

April 2022

Tandem HR

Headquartered in Chicago, Illinois, Tandem HR is a long-time NAPEO member with a strong history of involvement in the association and industry. Tandem employees regularly lead panels and discussions at NAPEO conferences, contribute to PEO Insider,® and participate in committees. Tara Conger, chief operating officer of Tandem HR, was elected in September 2021 to serve on NAPEO’s Board of Directors. 

BY CHRIS CHANEY

March 2022

Stop Copying Me!

Back in the late fall of 2008, when we started Premier Employer Services, Inc. here in Denver, Colorado, my partner at the time and I went back and forth trying to find the perfect name, with little luck. We finally settled on the name, but I must be honest with you—I never liked the name; it was too bland and way too long. We had nothing else, so we opened the doors and away we went. The name was never so bad that it rose to the top of the “important things to address” list. Every once in a while, someone would mention it and I would remark that I wanted to change it, but it was never an emergency. I continued to struggle with coming up with anything better.

BY ROGER HAYS

March 2022
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