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BETTING ON HERSELF: TRACY CULICERTO’S JOURNEY TO BUILDING ASCENDHR

When Tracy Culicerto talks about building AscendHR, she doesn’t start with growth metrics or expansion plans. She starts with people. She talks about her parents using retirement savings earned through decades in the coal mining industry to help fund her dream. She talks about bringing her infant son to client meetings during AscendHR’s earliest days. …

BY CHRIS CHANEY

June/July 2026
RISK

THE PREDICTABILITY PREMIUM: THE RISK PROFILE BUYERS ACTUALLY WANT

Risk is in the DNA of the PEO business. It is not a flaw in the model. It is the model. Top-performing PEOs make a calculated move: accept measured risk today to earn a multiple of it tomorrow. The core equation is simple: risk one dollar to make three, if not more. The best operators …

BY SCOTT SILVA

June/July 2026
Letter from the NAPEO President

HALFTIME REPORT

All the progress we have made this year reflects the strength of our strategic plan and the alignment of our membership behind it.

BY CASEY M. CLARK

June/July 2026
PEO Voices

PEOS IN THE COMMUNITY: E3 HR’S SPIRIT OF SERVICE

At E3 HR, community service is integrated into the company’s values, creating a culture where giving back is a core part of the organization.

BY JAKE LEVINE

June/July 2026
FINANCE - OPERATIONS

STRUCTURAL PROFIT EXPANSION: REWRITING THE ECONOMICS OF THE PEO CLIENT BASE

Structural profit expansion is based on the process of identifying and correcting these imbalances in a systematic and measurable way.

BY MATT CLAUS

June/July 2026
CYBERSECURITY - TECHNOLOGY

SHAPING TRUST IN THE AI BUYER JOURNEY: FROM VISIBLE TO RECOMMENDED

AI tools match content to the vocabulary of the question being asked, and buyers ask questions in the language of their world, not yours.

BY AMANDA ORTEGA

June/July 2026
HR - BENEFITS

UPDATES AND INSIGHTS ON THE WORKERS’ COMP. MARKET

California announced an 8.7% increase in advisory pure premium rates effective 9/1/2025 and again recommends a similar magnitude increase effective 9/1/2026.

BY FRANK HUANG, FCAS, MAAA

June/July 2026
CYBERSECURITY - TECHNOLOGY

HOW PEO TEAMS ARE USING AI WITHOUT LOSING THE HUMAN TOUCH

One of the most useful ways to think about AI in PEO operations is not what to automate, but what to protect.

BY JAGANNATH PUTREVU

June/July 2026
LEGAL - LEGISLATIVE

BEYOND TEMPERATURE CHECKS: NAVIGATING OSHA’S 2026 HEAT ILLNESS PREVENTION STANDARD AND EVOLVING VIEW OF WORKPLACE SAFETY

OSHA may no longer view heat hazards in isolation, but as part of a more integrated approach to worker health and safety.

BY BRIAN L. McDERMOTT, ESQ.

June/July 2026
LEGAL - LEGISLATIVE

4 THINGS PEOS SHOULD KNOW ABOUT THE NEW DOL JOINT EMPLOYER PROPOSAL

The Labor Department’s recent proposed joint employer rule is welcome news for the PEO industry. That being said, you’ve received similar welcome news every other time the DOL went through this same exercise in the past, only to see the helpful guidance unwound by a new administration. Watching the joint employer rule evolve is like …

BY JOHN POLSON, ESQ.

June/July 2026
HR - BENEFITS

DELIVERING IMPACT THROUGH ABSENCE MANAGEMENT: HOW PEOS CAN HELP SIMPLIFY LEAVE, STRENGTHEN COMPLIANCE AND IMPROVE THE WORKSITE EMPLOYEE EXPERIENCE

Modern, well‑aligned absence management approaches help PEOs retain ownership of compliance, reduce administrative friction, and provide the consistent oversight worksites expect.

BY DORENE SOAVE

June/July 2026
HR - BENEFITS

HR NEEDS MORE DAD JOKES: A WORK DAD’S CASE FOR HUMOR, CONNECTION AND GRACE IN THE PEO WORLD

A simple, safe moment of humor signals emotional steadiness. It communicates that the conversation is a process, not a confrontation.

BY KIRK DAVIS

June/July 2026
Letter from the NAPEO Chair

LEADING THROUGH CHANGE: THE POWER OF COLLABORATION

NAPEO’s advocacy efforts are only effective because members step forward to share their expertise, tell their stories and help educate lawmakers on the value of the PEO model.

BY BILL MANESS

June/July 2026

BEHAVIOR-BASED SAFETY: A COMPETITIVE ADVANTAGE FOR PEOS

Some safety industry studies suggest that investments in workplace safety programs may result in cost savings of $3 to $6 savings for every $1 they spend on behavior-based safety programs.

BY PAUL BOUDREAUX

June/July 2026

INTRODUCING PYSCHOLOGICAL SAFETY AND A PROACTIVE CULTURE INTO CLIENT SAFETY PLANS

For PEOs, the integration of BBS, psychological safety, and proactive culture create a powerful framework that can be embedded into client safety plans. 

BY SCOTT A. JOHNSON

June/July 2026

THE PEO ROLE IN EMERGENCY PREPAREDNESS: HELPING CLIENTS PLAN FOR A WIDE VARIETY OF CRISES

PEOs can help clients create backup systems, while ensuring that critical functions like payroll continue to move forward.

BY JAY MINCKS

June/July 2026

IMPLEMENTING EFFECTIVE SAFETY PROGRAMS FOR DIVERSE INDUSTRIES

An effective risk and safety professional that supports PEO clients must design safety programs that are both scalable and tailored to each industry and operation.

BY JIM VAN DUZEN, CHST, CIT

June/July 2026

FROM COMPLIANCE PARTNERS TO RESILIENCE STRATEGISTS: THE NEXT PEO CHAPTER IN EMERGENCY PREPAREDNESS AND RISK MITIGATION

PEOs already run LMS platforms, push benefits communications, and coordinate open enrollment. Layering in active threat response training, phishing simulation, and quarterly tabletop exercises uses infrastructure already in place.

BY KRISTEN FRADIANI

June/July 2026

SCALING WITHOUT LIABILITY: HOW PEOS USE EOR TO WIN AND RETAIN GLOBALLY DISTRIBUTED CLIENTS

The EOR is the legal employer in-country and takes on local payroll, statutory benefits, and labor-law compliance. The PEO stays focused on the relationship—guiding the client, setting HR strategy, and keeping the experience consistent across the workforce.

BY ANTHONY FALZONE

June/July 2026
Letter from the NAPEO President

AMPLIFYING THE PEO STORY

That’s why May is such an important month for our industry. Alongside National Small Business Week, we celebrate National PEO Week (May 17-23), a dedicated opportunity to highlight the impact of PEOs and the clients we serve.

BY CASEY M. CLARK

May 2026
PEO Voices

INVESTING IN YOUR FUTURE

Looking back, I can say with certainty that my participation in FAPEO and NAPEO have been highlights of my experience in the industry.

BY ABRAM FINKELSTEIN

May 2026

MEET CONGRESSMAN RICHARD NEAL: A Q&A WITH THE HOUSE WAYS & MEANS RANKING MEMBER

Congressman Richard Neal (D-MA) has served Massachusetts in the U.S. House of Representatives since 1988. He has served most of that time as a member of the Ways & Means Committee and served as committee chairman from 2019 until 2023. He currently serves as the committee’s ranking member. He spoke with NAPEO Vice President of …

BY

May 2026
FINANCE - OPERATIONS

THE VALUE CREATION PROCESS: DRIVING SUPERIOR ECONOMICS IN THE PEO INDUSTRY

At its core, value creation in the PEO model is about maximizing the lifetime economic value of each client relationship while maintaining discipline at the point of entry and throughout the lifecycle.

BY MATT CLAUS

May 2026
CYBERSECURITY - TECHNOLOGY

CONSISTENCY BUILDS TRUST BEFORE THE CONVERSATION BEGINS

AI systems pull signals from across sources, looking for patterns that reinforce credibility and relevance. When it comes to your business, consistency across channels is what ties those signals together.

BY AMANDA ORTEGA

May 2026
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