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2341 ARTICLES

TECHNOLOGY ENABLES A MORE FLEXIBLE WORKFORCE PARTNERSHIP

Flexibility is not simply offering more products or services. It is giving employers the freedom to choose the level of partnership that makes sense for their business and the ability to change that level as their needs change.

BY JIM NEVE

November 2026

DECIDE HOW YOUR PEO SHOULD OPERATE BEFORE AI DOES

One assumption surrounding AI is that more automation will naturally make managers’ jobs easier. Sometimes it will. But as AI becomes more autonomous, some management work may simply move.

BY TOM DEEN

November 2026
Letter from the NAPEO President

THE VALUE OF BELONGING

Research shows that trade association membership can deliver significant business value, from stronger financial performance and risk management to greater credibility and innovation.

BY CASEY M. CLARK

November 2026
CYBERSECURITY - TECHNOLOGY

AI SHOULD FREE US TO THINK BIGGER

Implementing AI here creates more space for analysis and judgement, the highest impact work that the aforementioned specialist can bring to the table. 

BY LISA WANG

November 2026

Optimum HR: The Power of Staying Personal

At a time when businesses across industries are embracing artificial intelligence, chatbots and automated customer service, Optimum HR is taking a decidedly human approach to its client relationships.

BY CHRIS CHANEY

November 2026
CYBERSECURITY - TECHNOLOGY

AI IN PEO: MAPPING AN OPERATIONAL CHAIN

The PEOs getting real value from AI aren't the ones with the most tools. They're the ones who mapped a real operational chain.

BY JAKE ROSENTHAL

November 2026
FINANCE - OPERATIONS

FROM DATA OVERLOAD TO ACTION: TURNING WORKFORCE DATA INTO BETTER DECISIONS

PEOs are uniquely positioned to help employers manage the workforce data they must track. PEOs add value by interpreting the data and translating what it means for the business.

BY GABRIEL CUELLAR

November 2026
LEGAL - LEGISLATIVE

HR COMPLIANCE AT SCALE: WHAT TECHNOLOGY HAS TO DELIVER

Employment law does not arrive labeled by which documents it changes. A single amendment can reach a handbook policy, a required notice, a training module, and an onboarding procedure at once.

BY SHON HOLYFIELD

November 2026
LEGAL - LEGISLATIVE

WHEN THE ALGORITHM DISCRIMINATES, WHO PAYS?

PEOs grew when the Affordable Care Act made employment compliance too complicated for a 20-person company to manage alone. AI regulation is the next version of that problem.

BY KRISTEN FRADIANI

November 2026
Letter from the NAPEO Chair

WHY MEMBERSHIP MATTERS

Most importantly, NAPEO membership creates a unified industry voice that helps make all our businesses stronger.

BY BILL MANESS

November 2026
CYBERSECURITY - TECHNOLOGY

AI IN HR: WHERE IT’S HEADED AND WHAT PEOS SHOULD KNOW

The challenge for PEOs isn’t in evaluating technology, it’s in the role of what will the human still do after the technology has done its part.

BY CARY GRIGG

November 2026
HR - BENEFITS

AFTER THE FILE IS SENT: WHERE CARRIER FEEDS ACTUALLY BREAK

PEOs that treat feeds as an infrastructure function with monitoring and clear ownership run into the same carrier quirks as everyone else. They just find out about them in days instead of quarters.

BY TYLER PRIEST

November 2026

TRUST AT THE SPEED OF AI: FOUR PRIORITIES FOR PEO LEADERS

The organizations finding real success with AI are obsessed with outcomes. Start with the problem you’re trying to solve, and ask good questions.

BY DR. SAMI MIAN

November 2026

THE SMARTEST AI KNOWS WHEN TO STOP

Much of the AI industry has poured its energy into making models better at answering. High-consequence environments demand a less celebrated skill: the ability to stop.

BY NAMI BARAL

November 2026

AI AND PROFITABILITY: HOW PEOS CAN USE AI TO IMPROVE PROFIT MARGINS

Rather than making AI implementation a threatening cost-cutting exercise, it can become a growth strategy your team can actually get behind.

BY ISH BAID

November 2026

AI, EMPLOYMENT AND THE PEO OPPORTUNITY

AI is making work cheaper, but cheaper work does not automatically mean fewer workers. It can also mean more customers, more viable businesses and more demand for the services those businesses provide.

BY JOHN SLAVIC

November 2026
CYBERSECURITY - TECHNOLOGY

 WHAT PEOS ARE GETTING RIGHT AND WRONG ABOUT AI

The next investment in AI may not need to be another tool. It may be training.

BY RONDA McCULLOUGH

November 2026
Letter from the NAPEO President

THE ROLE FOR PEOS IN AN UNPREDICTABLE ECONOMY

In my view, this makes NAPEO’s job more important than ever.

BY CASEY M. CLARK

October 2026

HOW ALLEVITY TURNED A FOUNDER’S VISION INTO A 50-YEAR PEO LEGACY

Kent Ahlswede understood early on that for the emerging industry to succeed, PEOs needed more than a viable business model. They needed a collective voice.

BY CHRIS CHANEY

October 2026
FINANCE - OPERATIONS

HOURS, NOT HEADCOUNT: WHAT THE LABOR MARKET IS ACTUALLY TELLING US

Altogether, the labor market can best be described as a “no hire, no fire” environment.

BY JOHN SLAVIC

October 2026
CYBERSECURITY - TECHNOLOGY

GET AI-SEARCH-READY BEFORE SWITCHING SEASON

For most PEOs, this shift in buyer behavior remains largely invisible because they are not yet tracking AI visibility as part of their marketing strategy.

BY AMANDA MOORE ORTEGA

October 2026
FINANCE - OPERATIONS

THE CRITICAL IMPORTANCE OF TRANSITIONING HUMAN RESOURCES FROM A COMPANY COST TO A REVENUE GENERATING ENABLER

While HR has been rightly viewed as a critical, necessary fixed cost for doing business, that’s simply not the case anymore.

BY JAY MINCKS

October 2026
FINANCE - OPERATIONS

FROM ADMINISTRATIVE HR TO STRATEGIC PARTNER: THE PEO EVOLUTION

Most PEOs have the tools to make this shift. What they do not always have is the habit of walking into a client meeting and leading with the future instead of the last 30 days.

BY KRISTEN FRADIANI

October 2026
LEGAL - LEGISLATIVE

WHO OWNS YOUR ACH COMPLIANCE?

Depending on how a PEO structures its ACH processing relationship, significant responsibilities including fraud monitoring, annual ACH Rules reviews, documented policies, risk assessments, and maintaining supporting evidence may remain with the PEO.

BY JOE MIGNECO

October 2026
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