When Tracy Culicerto talks about building AscendHR, she doesn’t start with growth metrics or expansion plans. She starts with people. She talks about her parents using retirement savings earned through decades in the coal mining industry to help fund her dream. She talks about bringing her infant son to client meetings during AscendHR’s earliest days. …
BY CHRIS CHANEY
June/July 2026
Risk is in the DNA of the PEO business. It is not a flaw in the model. It is the model. Top-performing PEOs make a calculated move: accept measured risk today to earn a multiple of it tomorrow. The core equation is simple: risk one dollar to make three, if not more. The best operators …
BY SCOTT SILVA
June/July 2026
All the progress we have made this year reflects the strength of our strategic plan and the alignment of our membership behind it.
BY CASEY M. CLARK
June/July 2026
At E3 HR, community service is integrated into the company’s values, creating a culture where giving back is a core part of the organization.
BY JAKE LEVINE
June/July 2026
Structural profit expansion is based on the process of identifying and correcting these imbalances in a systematic and measurable way.
BY MATT CLAUS
June/July 2026
AI tools match content to the vocabulary of the question being asked, and buyers ask questions in the language of their world, not yours.
BY AMANDA ORTEGA
June/July 2026
California announced an 8.7% increase in advisory pure premium rates effective 9/1/2025 and again recommends a similar magnitude increase effective 9/1/2026.
BY FRANK HUANG, FCAS, MAAA
June/July 2026
One of the most useful ways to think about AI in PEO operations is not what to automate, but what to protect.
BY JAGANNATH PUTREVU
June/July 2026
OSHA may no longer view heat hazards in isolation, but as part of a more integrated approach to worker health and safety.
BY BRIAN L. McDERMOTT, ESQ.
June/July 2026
The Labor Department’s recent proposed joint employer rule is welcome news for the PEO industry. That being said, you’ve received similar welcome news every other time the DOL went through this same exercise in the past, only to see the helpful guidance unwound by a new administration. Watching the joint employer rule evolve is like …
BY JOHN POLSON, ESQ.
June/July 2026
Modern, well‑aligned absence management approaches help PEOs retain ownership of compliance, reduce administrative friction, and provide the consistent oversight worksites expect.
BY DORENE SOAVE
June/July 2026
A simple, safe moment of humor signals emotional steadiness. It communicates that the conversation is a process, not a confrontation.
BY KIRK DAVIS
June/July 2026
NAPEO’s advocacy efforts are only effective because members step forward to share their expertise, tell their stories and help educate lawmakers on the value of the PEO model.
BY BILL MANESS
June/July 2026
Some safety industry studies suggest that investments in workplace safety programs may result in cost savings of $3 to $6 savings for every $1 they spend on behavior-based safety programs.
BY PAUL BOUDREAUX
June/July 2026
For PEOs, the integration of BBS, psychological safety, and proactive culture create a powerful framework that can be embedded into client safety plans.
BY SCOTT A. JOHNSON
June/July 2026
PEOs can help clients create backup systems, while ensuring that critical functions like payroll continue to move forward.
BY JAY MINCKS
June/July 2026
An effective risk and safety professional that supports PEO clients must design safety programs that are both scalable and tailored to each industry and operation.
BY JIM VAN DUZEN, CHST, CIT
June/July 2026
PEOs already run LMS platforms, push benefits communications, and coordinate open enrollment. Layering in active threat response training, phishing simulation, and quarterly tabletop exercises uses infrastructure already in place.
BY KRISTEN FRADIANI
June/July 2026
The EOR is the legal employer in-country and takes on local payroll, statutory benefits, and labor-law compliance. The PEO stays focused on the relationship—guiding the client, setting HR strategy, and keeping the experience consistent across the workforce.
BY ANTHONY FALZONE
June/July 2026
That’s why May is such an important month for our industry. Alongside National Small Business Week, we celebrate National PEO Week (May 17-23), a dedicated opportunity to highlight the impact of PEOs and the clients we serve.
BY CASEY M. CLARK
May 2026
Looking back, I can say with certainty that my participation in FAPEO and NAPEO have been highlights of my experience in the industry.
BY ABRAM FINKELSTEIN
May 2026
Congressman Richard Neal (D-MA) has served Massachusetts in the U.S. House of Representatives since 1988. He has served most of that time as a member of the Ways & Means Committee and served as committee chairman from 2019 until 2023. He currently serves as the committee’s ranking member. He spoke with NAPEO Vice President of …
BY
May 2026
At its core, value creation in the PEO model is about maximizing the lifetime economic value of each client relationship while maintaining discipline at the point of entry and throughout the lifecycle.
BY MATT CLAUS
May 2026
AI systems pull signals from across sources, looking for patterns that reinforce credibility and relevance. When it comes to your business, consistency across channels is what ties those signals together.
BY AMANDA ORTEGA
May 2026One of the great benefits of NAPEO membership is the PEO Insider! PEO Insider is your best source for hard-hitting technical insight, timely updates, and practical perspective on all things PEO.
The current issue of the PEO Insider is free to the public, but previously published issues are for members only. So please login to view this article. Thank you.
For more information on membership click here.
CONGRATULATIONS
NAPEO member Syndeo Outsourcing recently won ClearlyRated’s Best of HR Services Award for providing superior service to their clients. 2023 Best of HR Services winners have a Net Promoter®️ Score twice as high than the industry average. Syndeo received satisfaction scores of 9 or 10 out of 10 from 90.2% of their clients, significantly higher than the industry’s average of 49% in 2022. “Humbled beyond words. It is truly a pleasure to serve the clients who trust us to help them accomplish their mission,” said Syndeo President & CEO Bill Maness.
JUNE/JULY 2023
