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2324 ARTICLES
Letter from the NAPEO President

THE ROLE FOR PEOS IN AN UNPREDICTABLE ECONOMY

In my view, this makes NAPEO’s job more important than ever.

BY CASEY M. CLARK

October 2026

HOW ALLEVITY TURNED A FOUNDER’S VISION INTO A 50-YEAR PEO LEGACY

Kent Ahlswede understood early on that for the emerging industry to succeed, PEOs needed more than a viable business model. They needed a collective voice.

BY CHRIS CHANEY

October 2026
FINANCE - OPERATIONS

HOURS, NOT HEADCOUNT: WHAT THE LABOR MARKET IS ACTUALLY TELLING US

Altogether, the labor market can best be described as a “no hire, no fire” environment.

BY JOHN SLAVIC

October 2026
CYBERSECURITY - TECHNOLOGY

GET AI-SEARCH-READY BEFORE SWITCHING SEASON

For most PEOs, this shift in buyer behavior remains largely invisible because they are not yet tracking AI visibility as part of their marketing strategy.

BY AMANDA MOORE ORTEGA

October 2026
FINANCE - OPERATIONS

THE CRITICAL IMPORTANCE OF TRANSITIONING HUMAN RESOURCES FROM A COMPANY COST TO A REVENUE GENERATING ENABLER

While HR has been rightly viewed as a critical, necessary fixed cost for doing business, that’s simply not the case anymore.

BY JAY MINCKS

October 2026
FINANCE - OPERATIONS

FROM ADMINISTRATIVE HR TO STRATEGIC PARTNER: THE PEO EVOLUTION

Most PEOs have the tools to make this shift. What they do not always have is the habit of walking into a client meeting and leading with the future instead of the last 30 days.

BY KRISTEN FRADIANI

October 2026
LEGAL - LEGISLATIVE

WHO OWNS YOUR ACH COMPLIANCE?

Depending on how a PEO structures its ACH processing relationship, significant responsibilities including fraud monitoring, annual ACH Rules reviews, documented policies, risk assessments, and maintaining supporting evidence may remain with the PEO.

BY JOE MIGNECO

October 2026
LEGAL - LEGISLATIVE

LABOR AND EMPLOYMENT LAW LANDSCAPE FOR PEOS APPROACHING 2027

The hodgepodge of local labor and employment policies that vary from jurisdiction to jurisdiction will continue to pose compliance challenges for PEOs that operate across state lines.

BY JOHN POLSON, ESQ.

October 2026
Letter from the NAPEO Chair

PUTTING IDEAS INTO ACTION

If you’ve never attended a NAPEO event, I encourage you to make that a goal for 2027.

BY BILL MANESS

October 2026
HR - BENEFITS

BEYOND THE PAYCHECK: WHY THE REAL BATTLE FOR HR STRATEGY IS MOVING TO THE BOARDROOM

The real competitive battleground has quietly shifted — from how fast an HR partner processes routine paperwork to how deeply their guidance impacts a company’s bottom line.

BY ALYSSA SCHNEIDER

October 2026
HR - BENEFITS

MENTAL HEALTH IS A STRATEGIC WORKFORCE PRIORITY FOR PEOS

Managers should not be asked to provide care. They should know how to recognize a change in behavior, start a respectful conversation and connect employees with available support.

BY PAUL KELLEY

October 2026
HR - BENEFITS

BEYOND THE MANDATE: WHAT PEOS SHOULD EVALUATE IN FERTILITY BENEFITS

A specialized fertility benefits partner can help bring together considerations such as provider quality, treatment patterns, pharmacy coordination, utilization, and benefit design.

BY DEBORAH HUTTON

October 2026

HOW PEOS HELP CLIENTS BUILD STRONG EMPLOYER BRANDS

Whether it's designing benefit offerings, determining waiting periods or developing onboarding materials, every decision sends a message about how an organization values its employees.

BY HEATHER KEEFER SAULSBURY

October 2026

THE UNSUNG HERO: HOW PEOS ARE EVOLVING FROM ADMINISTRATOR TO STRATEGIC PARTNER

The shift from administrative to strategic doesn't mean adding complexity or overhauling everything. It means bringing solutions before clients know to ask for them.

BY JENNIFER MING

October 2026

CAN HUMAN RESOURCES DRIVE REVENUE? RETHINKING THE STRATEGIC VALUE OF PEOS

In an increasingly competitive labor market, the businesses that treat HR as a strategic investment rather than an administrative necessity will be the ones best positioned to outperform their competitors.

BY STACY JENSEN, SPHR

October 2026

YOUR PEOPLE STRATEGY IS YOUR BUSINESS STRATEGY

When HR leaders understand how the business creates value, they make better decisions about hiring, leadership development, compensation, workforce planning and organizational effectiveness.

BY MANDY RESMONDO

October 2026

FROM HR VENDOR TO STRATEGIC PARTNER: HOW PEOS CAN ELEVATE THE CLIENT CONVERSATION

Moving from HR vendor to strategic partner isn't about abandoning the administrative work clients depend on. It's about using that work, the data behind it, and the expertise surrounding it to help clients make better business decisions.

BY RONDA McCULLOUGH

October 2026

WHY THE MOST SUCCESSFUL PEOS ARE BUILDING RELATIONSHIPS, NOT JUST PROCESSING TRANSACTIONS

The PEO industry has earned its reputation through decades of administrative excellence. We should never lose sight of that foundation. But our future will be defined by something larger.

BY KIRK DAVIS

October 2026
PEO Voices

MAXIMIZING THE VALUE OF YOUR NAPEO MEMBERSHIP

In a complex and highly regulated industry, no PEO should have to navigate every challenge alone. Changes in employment law, tax administration, benefits, workers’ compensation and state licensing can quickly affect a PEO’s operations and its ability to serve clients. At the same time, PEO leaders must develop employees, enter new markets, evaluate emerging technology and respond to clients who expect timely, …

BY Andrea Desmond

September 2026

In Memoriam: Scott Silva

We are deeply saddened to share the loss of Scott Silva, analyst at Silva Capital Solutions, who passed away on August 14. Scott quite literally grew up around the PEO industry and for the past five years worked alongside his mother, Wanda Silva, providing strategic counsel to PEO owners on a variety of issues including …

BY

September 2026
Letter from the NAPEO Chair

A YEAR OF PROGRESS WITH MORE AHEAD

We are trusted partners across the full employment relationship. That will be on full display at this year’s Annual Conference and Marketplace, September 16-18, in Marco Island, Florida.

BY BILL MANESS

September 2026
RISK

THE NEW SMB PLAYBOOK: HOW BUSINESS LEADERS ARE REALLOCATING RISK TO DRIVE SUSTAINABLE GROWTH

Supporting SMB success will require collaboration across the broader business ecosystem. Reducing administrative costs is not enough.

BY AARON CALL

September 2026

ARKENSTONE DEFENSE: A MISSION-READY PEO

For Arkenstone, security is not an add-on. It is foundational. The company adheres to rigorous, Pentagon-level data and cyber security protocols.

BY CHRIS CHANEY

September 2026
HR - BENEFITS

RETIREMENT COULD BE THE PEO DIFFERENTIATOR HIDING IN PLAIN SIGHT

What now separates one platform from another comes down to a unified experience, and whether the retirement benefit feels like part of the product, or a place where the product ends.

BY OMAR EZZELDIN

September 2026
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