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410 ARTICLES

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410 ARTICLES

5 QUESTIONS TO ASK A CLOUD SERVICE PROVIDER ABOUT CYBERSECURITY

One of the questions I’m frequently asked by PEOs is simple: Is the cloud safe?  Actually, this is a trickier question than it seems. The answer is yes, of course, but like any internet-based endeavor, there are certainly many caveats. Cloud security requires you to think about security differently than on-premise security or data center security.

BY Dwayne Smith

March 2023

WHY CYBERSECURITY SHOULD NOT BE THE SOLE RESPONSIBILITY OF THE IT DEPARTMENT

Cybersecurity is an essential aspect of business operations, which is why it cannot be viewed as the sole responsibility of the IT department. Cybersecurity threats evolve daily and organizations can best prepare and protect themselves by taking a shared responsibility to protect the company’s assets and data.

BY Jenna Marceau

March 2023

ACCELERATING THE SALES PROCESS WITH MARKETING CONTENT

Quality content is the key to a successful marketing strategy. Content published online will extend a brand, position your business as subject matter experts, attract visitors to a website, and convert those visitors to qualified sales leads.  But the role content plays in the sales process doesn’t end there.     The same content that was created to support marketing’s objectives can also be used (or repurposed) to support the sales process and even help accelerate deals through the funnel. Salespeople engage with prospects at various stages of the buyer’s journey – Awareness, Consideration, and Decision-making. 

BY Dean Moothart

February 2023

GETTING YOUR HOUSE ORGANIZED: STEPS FOR A SUCCESSFUL 2023

To achieve success, a PEO must build and maintain a strong foundation. Without this, the weight of the inevitable operational stresses and changes to be encountered as the year progresses will not be sustainable. With the new year rush behind us, take this opportunity to get your house in order. While there are multiple financial items to tackle such as budgets, forecasts, and tax rate reviews along with sales and marketing initiatives, this article focuses primarily on operations-related steps.

BY Jean Goldstein, CPA

February 2023

5 QUESTIONS PEOS COMMONLY ASK ABOUT NON-COMPETES, OTHER RESTRICTIVE COVENANTS

Employee mobility and turnover continue to plague many employers. Naturally, this breeds concerns about what else might go out the door along with a departing employee. Implementing a strategy for protecting a PEO’s or client’s goodwill, business relationships, other employees, confidential information, and trade secrets is crucial. What an appropriate protective strategy should look like depends on numerous factors, and one PEO’s or client’s successful strategy might be disastrous or unworkable if simply duplicated elsewhere. Combined with the challenges of the ever-changing legal landscape of non-compete agreements and other restrictive covenants, many companies struggle knowing where to start.

BY Brian L. McDermott, Esq. and Zachary A. Ahonen, Esq.

February 2023

SIMPLE STEPS TO PROMOTE MENTAL HEALTH AT WORK

n today’s post-COVID workforce filled with Millennial and Gen Z workers, mental wellness and mental health no longer carry the stigma of the past and have now become top of mind for employers and employees. No longer can we “rub some dirt in it” to get a fix when one in five adults each year is affected by a mental health condition and 55% of them go untreated1. The PEO industry has an amazing opportunity to further bring big business benefits to small businesses across the country by adding mental health solutions to product and service portfolios.

BY Ryan Churchill

February 2023

THINK IT THROUGH: HOW RETURN-TO-OFFICE MANDATES MAY IMPACT EMPLOYEE ENGAGEMENT

As a result of the workforce evolution in recent years, remote, hybrid and onsite work has been redefined, and is a top-of-mind subject in daily conversations. Many companies and teams like ours at LandrumHR have an employee base geographically widespread throughout the U.S. In our case, this pre-dates the pandemic, but like these other companies we, too, are still evaluating the pros and cons to re-engaging teams physically onsite where and when possible, without causing disruption to workflow and requiring facilities (re)construct.

BY Gehan "G" Haridy-Ardanowski

February 2023

BUILDING THE FUTURE OF WORK: 3 WORKPLACE ROLES THAT WILL BE CRUCIAL FOR EMPLOYEE ENGAGEMENT

Many of the challenges of the contemporary and immediate future of work aren’t radically different than the challenges that have existed in corporate work environments for years. But, with each shifting generation, there are new ways of looking at the same challenges.   As Chief Workplace Officer at Oyster HR, a global employment platform with 650+ fully-distributed employees, I’ve tried to prioritize workplace roles that support communication, transparency, and authenticity within our organization.  

BY Mark Frein

February 2023

EIGHT STEPS TO ADDRESS DIVERSITY AND INCLUSION

Diverse viewpoints and perspectives bring a lot to PEOs. A diverse workforce in terms of age, race, religion, nationality, sexual orientation, gender, national origin, and gender identity can help you develop original strategies, and create new ways to cater to our diverse clients. Diversity can also generate higher revenue, and innovate our offerings. It's the precursor to better decision-making, equal access, fair treatment, increased rates of jobs accepted by qualified candidates, and greater performance.  

BY Anthony Laporte

February 2023

Leveraging Empathy and Design Thinking to Solve Today’s Workplace Culture Challenges

There’s no single right answer to employee engagement, but at ADP, our client experience team has found that starting with empathy and leveraging design thinking helps to chip away at these colossal challenges.  Starting with empathy is often easier said than done. Luckily, there are methodologies like design thinking that provide tried and true exercises and resources to help ground organizations in human experiences. Here are a few techniques that we’ve found particularly effective. 

BY Nicole Nystrom Tart

February 2023

THE ROLE OF EMPLOYEE ENGAGEMENT IN HIGHLY EFFECTIVE ORGANIZATIONS

Employee engagement is a vast construct that touches almost every part of human resource management. If every part of human resources is not addressed in appropriate ways, then employees will fail to fully engage themselves in their job as a response to such kind of mismanagement. The idea of employee engagement is built upon the foundations of earlier concepts like job satisfaction, employee commitment, employee performance, employee retention rate, organizational citizenship behavior, and the like. Though it relates to and encompasses such concepts, employee engagement is much broader in scope and function. 

BY Carson King

February 2023

SHOW UP, TELL THE TRUTH, AND DO THE NEXT RIGHT THING

After more than twenty years in the PEO industry, Joe Beers has seen and learned a lot. From joining a start-up PEO that would grow to 45,000 worksite employees (WSEs), to starting his own PEO, Beers has worked with many different clients and faced many different situations. What has always remained the same, though, is the core philosophy that guides his life and business: show up, tell the truth, and do the next right thing.  

BY Chris Chaney

February 2023

2022 ELECTION ANALYSIS: WHAT HAPPENED AND WHAT IT MEANS FOR PEOS

As of the writing of this article, it appears that the Democrats will retain control of the Senate. The only question is whether their majority is 50-50 (with Vice President Harris breaking ties) or 51-49. That will be determined by the Georgia run-off between incumbent Sen. Raphael Warnock and challenger Herschel Walker. The House of Representatives will be controlled by the Republicans, though by a very slim margin. From a legislative perspective, with Republican’s controlling the House, President Biden’s remaining legislative agenda has little to no possibility of being enacted. Split control of Congress means that the only bills that will be enacted into law will have to be bipartisan in nature. This is another way of saying “expect gridlock” this session of Congress. 

BY Thom Stohler

December 2022/January 2023

NAVIGATING EARNED WAGE ACCESS OPTIONS: FINDING THE RIGHT SOLUTION

Earned wage access (EWA) is the increasingly accepted term referring to an employee’s ability to access a portion of earned wages in between pay periods. EWA is not a loan, but an advance payment on funds available in the employees’ next paycheck. Financial technology advancements have allowed for significant growth in EWA solutions. However, growing input from state and federal regulatory agencies suggests that PEOs need to carefully consider which solutions most closely adhere to regulatory guidance.

BY Edward Cole

December 2022/January 2023

PEOS’ ROLE IN ADDRESSING WORKPLACE STRESS

The pandemic was a wake-up call for many of the largest U.S. companies who have since implemented a wide range of initiatives to address mental health concerns among their employees. PEOs have a role to play in addressing the issue of stress in the workplace and the social stigma surrounding mental health, for our internal employees, for our clients, and for our communities.

BY Charlie Vance

December 2022/January 2023

401(K) FIDUCIARY RESPONSIBILITIES FOR PEO PLAN SPONSORS: IS YOUR COMPANY SUFFICIENTLY PROTECTED?

When a PEO offers a 401(k) plan to clients, the company becomes a fiduciary on the plan and assumes numerous ongoing responsibilities. This is not an employee benefit that can be set up and delegated in its entirety to the 401(k) service providers; as the fiduciary, you always have ultimate responsibility for the plan and for participant assets. The number of 401(k) lawsuits has grown in recent years, and as a result, you should select a combination of service providers that helps optimally protect the company from claims surrounding mismanagement of the retirement plan.

BY ANN MARGARET DONNELLY

November 2022

CALIFORNIA’S NEW CANNABIS PROTECTIONS FOR EMPLOYEES: WHAT PEOS NEED TO KNOW

As more and more states legalize the use of cannabis for both medical and recreational purposes, worker advocates have increasingly pushed for corresponding employment legislation that protect employees’ right to use cannabis without the fear of adverse employment action. This is a growing area of the law that can create real compliance challenges for PEO clients on issues ranging from hiring decisions to workplace drug testing.

BY JOHN POLSON, ESQ. AND BEN EBBINK, ESQ.

November 2022

COMING SOON? A NEW JOINT EMPLOYER STANDARD

On September 7, 2022, the National Labor Relations Board (NLRB) released a Notice of Proposed Rulemaking (NPRM) that would update the requirements for whether a company is a joint employer under the National Labor Relations Act (NLRA). The NPRM proposes to rescind and replace the current final rule, entitled “Joint Employer Status Under the National Labor Relations Act,” that took effect on April 27, 2020.

BY GORDON M. BERGER, ESQ.

November 2022

HOW TO MAKE YOUR TECHNOLOGY OFFERINGS FAB: FUNCTIONAL, ALL-INCLUSIVE, AND BENEFIT ALL

One area where we serve our clients is by providing technology, but are our technology offerings up to par? Has our technology kept up with our workforce? Where are we stuck? Where are we falling short? How do we create the change we need to walk the electronic walk? And how inclusive, really, is our technology? For those of us who’ve participated in annual goal setting meetings, we’re familiar with the intentionally weird moniker big hairy audacious goal or BHAG. I prefer a slightly smoother approach: functional, all-inclusive, and benefits all or FAB. Are your PEO’s technological offerings FAB?

BY STACY JENSEN, SPHR

November 2022

ANATOMY OF A CYBERATTACK: KEY CRISIS COMMUNICATION STRATEGIES

Crisis communication is a large part of that response plan. It includes the collection, organization, and dissemination of timely and factual information to mitigate the impact of a crisis. It’s the dialogue between your PEO, your clients, and respective stakeholders before, during, and after an incident. Effective crisis communication planning takes the confusion and panic out of a crisis and replaces it with accurate, clear information and reassures that help is on the way.

BY Blair Mulzer

October 2022

THE PEO ADVANTAGE: HOW PEOS HELP SMALL BUSINESS EMPLOYERS SAFEGUARD THEIR TALENT

For today’s PEOs and the employers they represent, attracting and retaining talent requires facing challenges on multiple fronts. Workers’ priorities have shifted to center on health and wellness in the wake of the pandemic. Employers must recognize and support the “whole employee,”and attend to employees’ needs both on and off the clock. Runaway inflation has further raised the stakes, compelling small business employers to help their staff manage a higher cost of living amid steeper supply costs. And the Great Shuffle has heightened the competition for talent, empowering employees to leave if their needs are not met.

BY Geoff Vandal

October 2022

THE TOOL FOR BUILDING THE BUSINESS CASE FOR PEO

In my last article, we covered the role of the salesperson in the underwriting process and the important documents we need to gain from prospective clients to effectively underwrite them for a proposal. In this article, we are going to talk about something very exciting - your proposal request form. Don’t go too crazy on me, because this is a very important document to effectively build your business case.

BY CLAY M. KELLEY, SHRM-SCP

October 2022

ANATOMY OF A CYBERATTACK PART 2: IS YOUR BUSINESS PREPARED?

To better protect your business against cyberattacks, you should be aware of the common cyberattack trends that can put your business at significant risk and best practices to protect to implement.

BY Hamesh Chawla

September 2022

CULTURAL CHANGES IMPACTING INSURERS AND EMPLOYERS

Whether it be the pandemic, the Great Resignation, or sweeping social and regulatory changes, there can be no denying that insurers and employers alike are going through a significant cultural change that hasn’t been seen since the passing of the Affordable Care Act (ACA).

BY Denise Stefan

September 2022
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