PEOS IN THE COMMUNITY: InTANDEM HR FOUNDATION

When you start your own company, you make your own rules. In the case of InTandem HR, Monica Denler made sure that giving back to the Centennial State was one of those rules.  Denler, InTANDEM HR’s president and CEO, began the Denver-based PEO in 2010. She founded the firm as one that would be entrenched in the community - both in the PEO services it provides as well as its volunteering efforts. 

• PEO PROFILES

SECRETS TO SUCCESS IN DIGITAL CONTENT MARKETING: ORGANIC SOCIAL MEDIA FOR YOUR PEO

The digital content landscape for small businesses these days is, in a word, confusing. Since the rise of social media, it has proven itself to be an effective tactic to increase brand awareness, create a sense of community, and generate leads at a relatively low cost. It’s almost a given now that social media will be part of a larger communications strategy, and with good reason — it’s one of the easiest ways to reach potential customers and directly communicate with them. 

• SALES & MARKETING

SECRETS OF PROTECTING YOUR MLR AND MARGIN: CONFESSIONS OF A GROUP INSURANCE BROKER

In a previous article, I encouraged PEO operators to take another look at group insurance brokers and even see some PEO brokers as channel partners. In this article I’m going to share with you another secret: How to protect yourself from us brokers. Remember, if you manage this channel correctly, brokers will be your lowest cost of new client acquisition, create longer retention, and create an endless and consistent flow of beautiful new deals. However, if handled poorly, your master plan medical loss ratios (MLR) could be very RED.

• HR & BENEFITS

THE DIGITAL IMPERATIVE: ADAPT OR BECOME OBSOLETE

Experts have written articles for decades urging companies to update their business with cutting-edge technologies. By now, you may have been lulled to sleep by such headlines, content with your current processes and an “if it’s not broke” mindset. You may even be convinced that recent technological advancements like artificial intelligence (AI) are just a fad or something to ignore. However, given the exponential rate at which new cutting-edge technology is transforming every industry – including the PEO industry – you and your business no longer have the luxury of complacency.

• CYBERSECURITY & TECHNOLOGY

THE TOP 10 REASONS YOUR PEO AND YOUR CLIENTS NEED AN AI POLICY

You might think your PEO and most of your customers don’t need a workplace policy covering artificial intelligence (AI). After all, you and your customers might not have an internal AI product for workers to use, and not all your customers are in the tech space. But employees across all industries are intensely AI-curious and are wondering whether ChatGPT, Google’s Bard, and other similar platforms can help them at work. With this inevitable use comes some serious legal risks for your PEO and your customers. An AI policy can reduce some of the risk. What are the top 10 reasons why you and your customers need an AI policy?

• CYBERSECURITY & TECHNOLOGY

HOW INSPERITY RETAINS EMPLOYEES BY OFFERING SUPPORT TO SHOULDER CAREGIVING BURDENS

In the last few years, more than 2 million women have left the workforce, taking valuable skills and their expertise with them. The balancing act many employees, especially women, face in managing their caregiving responsibilities and jobs can be unsustainable at times, and it can feel easier to choose one or the other. Unfortunately, this is detrimental to these individuals and their families who rely on that income, and it is a significant loss to employers and the economy.

• HR & BENEFITS

EMPLOYEE BURNOUT: STRESSORS, REACTIONS, AND SOLUTIONS

Some think that owning a company means it magically runs by itself. I enjoy and appreciate being an owner and there are many wonderful aspects, but there are also times when being an owner means sleepless nights, long days, and high stress. There are times that the risk versus reward tips toward the “risk” side (IFKYK). I have felt that scale tipping more this past year, even more than during the 2008 economic crisis and initial COVID shutdowns. Employees, across the country and across all industries, are burned out and have changed workplace behavior norms.     

• HR & BENEFITS

THE IMPORTANT DYNAMICS OF OFFICE CULTURE

Office culture encompasses the values, beliefs, attitudes, and behaviors that shape the working environment. A positive and inclusive office culture fosters collaboration, encourages creativity, and drives employee engagement. When employees feel valued, supported, and connected, they are more likely to unleash their full potential, resulting in higher productivity and increased job satisfaction. 

• HR & BENEFITS

THE TRUE COST OF EMPLOYEE TURNOVER: A COMPREHENSIVE ANALYSIS

Employee turnover poses significant challenges to PEOs, affecting their productivity, financial stability, and overall success. In this article, we will delve into the various costs associated with employee turnover, providing a detailed analysis of the expenses involved and the detrimental effects on organizational performance. 

• FINANCE & OPERATIONS

UNDERSTANDING THE SHIFTING LANDSCAPE OF TALENT ACQUISITION AND RETENTION

PEO leaders are tasked with guiding clients through their most pressing business operations challenges, and that includes employer talent acquisition and retention, especially in our current climate. These challenges are top of mind for most businesses today as the job landscape has changed drastically and faced significant ups and downs over the last few years. PEOs also have to stay on top of these shifts for their own client retention considerations.

• HR & BENEFITS

HOW PEOS ARE HELPING SMBS MEET MARKET DISRUPTORS HEAD ON

The modern world is driven by convenience and customization, SMBs included. Digitization, remote-friendly roles, and a generational shift in the workforce all impact today’s employee experience. When this experience is lacking, it can be costly to companies in more ways than one.  

• SALES & MARKETING

UPSKILLING: A WIN-WIN BUSINESS PROPOSITION

Upskilling is generally accepted to mean an expansion of, or adding to, an employee’s skillset.  Upskilling differs from the training provided to an employee to enable him or her to perform the specific duties of the position he or she fills. On the contrary, upskilling takes the employee beyond the boundaries of the existing job description.

• HR & BENEFITS

THE QUESTCO STORY: TREASURE WHAT IS THERE, BUILD SOMETHING BRIGHTER

A few years ago, Questco served primarily blue-collar businesses operating largely in the state of Texas. Fast forward to today and Questco has service centers in six states, internal employees in 26, and worksite employees (WSEs) in all 50 states. The company’s client base has expanded too; Questco now serves clients across a diverse base of industries, with an emphasis on fast-growing, sophisticated businesses.

• PEO PROFILES

NAPEO ADVOCACY DAY IS A HOME RUN

There's an energy around the PEO industry this year that's palpable. Nowhere is that more true than in Washington DC, where we are starting to make our mark as a strong contributor to the vitality and success of the backbone of the economy: small and mid-size businesses. We've got a great story to tell. Help us tell it.

• LEGAL & LEGISLATIVE

NAVIGATING THE CHANGING LANDSCAPE OF EMPLOYEE COMPENSATION AND BENEFITS

Rewards and benefits are a core part of the HR and People functions at any organization. As the Senior Director of People Experience at Oyster HR, a global employment platform with employees in 70+ countries, my team and I are responsible for the experience of our employees from the day they sign their offer letter to their last day with the company. That includes managing performance, progression, and total rewards.

• HR & BENEFITS

ASK THE EXPERT: A Q&A WITH PAUL NASH OF BEAZLEY

Paul Nash is an employment practices liability (EPL) underwriter with Beazley. He is the EPL and Safeguard product leader for both the UK and US teams and was instrumental in developing the first SAM/SML policy issued by Beazley in 2006. He has more than 30 years of experience in the insurance. He recently spoke with Paul Hughes of Libertate Insurance about the state of the EPLI market, how he has seen the PEO industry evolve and more. PEO Insider captured their conversation.

• CYBERSECURITY & TECHNOLOGY
• HR & BENEFITS

ASK THE EXPERT: A Q&A WITH PAUL NASH OF BEAZLEY

Paul Nash is an employment practices liability (EPL) underwriter with Beazley. He is the EPL and Safeguard product leader for both the UK and US teams and was instrumental in developing the first SAM/SML policy issued by Beazley in 2006. He has more than 30 years of experience in the insurance. He recently spoke with Paul Hughes of Libertate Insurance about the state of the EPLI market, how he has seen the PEO industry evolve and more. PEO Insider captured their conversation.

• HR & BENEFITS
• RISK

NAPEO ADVOCACY DAY IS A HOME RUN

There's an energy around the PEO industry this year that's palpable. Nowhere is that more true than in Washington DC, where we are starting to make our mark as a strong contributor to the vitality and success of the backbone of the economy: small and mid-size businesses. We've got a great story to tell. Help us tell it.

• LEGAL & LEGISLATIVE

NAVIGATING THE CHANGING LANDSCAPE OF EMPLOYEE COMPENSATION AND BENEFITS

Rewards and benefits are a core part of the HR and People functions at any organization. As the Senior Director of People Experience at Oyster HR, a global employment platform with employees in 70+ countries, my team and I are responsible for the experience of our employees from the day they sign their offer letter to their last day with the company. That includes managing performance, progression, and total rewards.

• HR & BENEFITS
• PAYROLL

THE POWER OF SOPs: THE KEY TO BUSINESS EFFICIENCY, CONTINUITY, AND GROWTH

Every business, and indeed every PEO, is a vibrant tapestry of moving parts. In my years of steering such intricate organizations, I've found the key to streamlined operation lies in an often underestimated powerhouse: standard operating procedures, or SOPs. Think of SOPs as the secret recipe to your organization's success, an atlas mapping out your strategy, and an insightful guide leading your team toward growth.

THE 5 Ws OF PEO GENERAL LEDGER RECONCILIATIONS

General ledger reconciliation is a key control to help maintain timely and accurate financial statements in any business. If you speak to accounting or finance professionals in the PEO industry, they will agree that general ledger balance sheet reconciliations are the most telling and critical tools in analyzing a PEO’s fiscal position. Failure to reconcile balance sheet accounts timely and accurately can lead to material losses to the PEO. Let’s explore the 5 W’s of PEO ledger reconciliations.  

• FINANCE & OPERATIONS

MERGERS & ACQUISITIONS IN 2023: CASH FLOW, VALUATION, DEAL TERMS

Among the many determining factors in PEO transactions, profitability is one of the most important. I like to call these factors “Pieces of the Puzzle” in this very complex 2023 world of M&A. Let’s go through some basic concepts first.  

• FINANCE & OPERATIONS

SIFTING THROUGH THE NOISE: SPOTTING KEY PERFORMANCE METRICS

Performance metrics can provide valuable insights into different aspects of your business from financial health to client satisfaction. However, it can be challenging to determine which metrics are essential and which ones are merely background noise.  

• FINANCE & OPERATIONS
• PAYROLL

NAPEO GIVES BACK: THE POWER OF MANY

If you have attended a recent Annual Conference & Marketplace then you witnessed the power of many. Former NAPEO Board Chair Barron Guss launched the NAPEO Gives Back initiative in 2019 to encourage NAPEO members to harness the power of many to leave our conference host cities better off than when we arrived.

• PEO PROFILES