AI WITHIN UI

From my vantage point, the infusion of AI into the unemployment sector holds the key to unlocking a multitude of advantages that could revolutionize the efficiency, accuracy, and cost-effectiveness of unemployment insurance operations.

• CYBERSECURITY & TECHNOLOGY
• FINANCE & OPERATIONS

ENGAGING NEW SALES TEAM MEMBERS

As with mastering anything; a golf swing, a musical instrument…any worthy endeavor…training should be continuous and repetitive. The following is an outline of a 30 - day training plan - the operative word here is outline. You will need to make it your own, in content and timeframe - the goal is to help you with the heavy lifting of designing your own plan to increase engagement.

• SALES & MARKETING

INCREASE YOUR PROFITS AND AMPLIFY YOUR PERSONAL CUSTOMER CONNECTIONS THROUGH AUTOMATION

Efficiencies are and always will be an investment, and updating your daily processes may take time; however, the payoff is guaranteed. By innovating with technology, you will achieve your goals of improving efficiencies and delighting your customers.

• CYBERSECURITY & TECHNOLOGY

NAPEO IS WINning

As Chair, I knew that I would have the opportunity to make an impact at the association level and I reflected on my own experiences to determine my initiatives. Starting Women in NAPEO was a natural fit. I wanted other women to feel embraced in the association and have a place of their own.  

STEADY GROWTH IN PEO REVENUE AND WAGES, CLIENT COUNTS REBOUND

The results of NAPEO’s PEO Pulse Survey for the third quarter of 2023 show that PEOs continue growth, although at a slower pace than previous quarters.

• SALES & MARKETING

FAREWELL, PAT

In the end, I know that it’s much more important to Pat to have left his mark on the world by being a good person rather than by being a good CEO. Lucky for us, he’s been both.  

• PEO PROFILES

PEOS IN THE COMMUNITY: OMS GROUP BRINGS THE HOLIDAY CHEER TO LAKELAND

Not long after co-founding OMS Group in 1997, Partner Bob Cleghorn decided that giving back during the holiday season would be a key component of the Florida PEO.

• PEO PROFILES

WHEN IT RAINES IT POURS

The California Supreme Court’s recent decision in Raines v. U.S. Healthworks Medical Group could create additional exposure for PEOs under California’s employment discrimination laws.

• LEGAL & LEGISLATIVE

PEOS IN THE COMMUNITY: SYNDEO TAKES CARE OF ONE ANOTHER, AND ITS COMMUNITY

Syndeo CEO Bill Maness has long encouraged his executive team to serve on boards of local nonprofits and to take care of one another - not just within the walls of Syndeo, but within the communities his company operates in. In order to take care of his staff and clients, he believes he must take great care of those around him.

• PEO PROFILES

THE PEO INDUSTRY FOOTPRINT: NAPEO’S 2023 WHITE PAPER

During our Annual Conference and Marketplace last month, we unveiled the findings of our latest white paper.

• SALES & MARKETING

WORKPLACE CHALLENGES IN USING ARTIFICIAL INTELLIGENCE

PEOs should be aware of what AI tools can do to assist their clients but should also recognize that this is an emerging technology still subject to flaws.

• CYBERSECURITY & TECHNOLOGY
• LEGAL & LEGISLATIVE

NAVIGATING THE COMPLEXITY OF EARNED WAGE ACCESS FOR PEOS

In the not-so-distant past, options to provide a pay advance prior to payday were not only limited, but they also were potentially expensive for the employee and were viewed in a negative light by some segments in our society.

• HR & BENEFITS
• PAYROLL

PEOS IN THE COMMUNITY: EXTENSISHR

At ExtensisHR, giving back to the community is a monthly surprise. Well, a meticulously planned surprise.   The Woodbridge, New Jersey-based firm has embraced an employee-run, divide-and-conquer approach to its volunteering efforts. Last year, the company formally launched Extensis Gives Back, a program that created a dedicated committee of employees who schedule company volunteer days by …

• PEO PROFILES

LAYING THE GROUND WORK: OPERATIONS CHECKLIST FOR START UP PEOS

As a PEO operator, you will be a trusted advisor to small and mid-size businesses in areas such as payroll, HR, benefits, workers’ compensation, unemployment, technology, and many other areas. As you grow and win more customers, they will quickly become dependent on your processes. Implementing solid processes will aid you in staying efficient and …

• FINANCE & OPERATIONS

SECURE 2.0 ACT UNPACKED: EXPLANATION OF PROVISIONS FOR 2023 AND BEYOND

The SECURE 2.0 Act was passed as part of the larger Consolidated Appropriations Act of 2023. The SECURE Act itself was over 350 pages containing a myriad of retirement-focused provisions. The 2.0 Act impacts all of the most commonly used retirement vehicles (think 401K, 403b, 457 and IRAs) and does so with provisions correcting the …

• LEGAL & LEGISLATIVE

MAXIMIZING YOUR BENEFIT OPERATIONS

As a PEO founder and former owner, I am aware of all the details and moving parts surrounding the co-employment experience. When you focus on growth, it can become easy to lose sight of some of the best paths to pursue. I recall signing up new groups and going through the milieu of employee enrollment …

• HR & BENEFITS

ILLUMINATING DREAMS: NAPEO GIVES BACK AT GIVE KIDS THE WORLD VILLAGE

In the heart of Florida, minutes away from NAPEO’s 2023 Annual Conference & Marketplace, a place of pure magic and wonder awaits those with dreams and hope to fulfill and embrace. Give Kids the World Village, a haven for children with critical illnesses and their families, stands as a beacon of light and joy. This year Give Kids the World Village is our NAPEO Gives Back partner.

THE MOST OVERDUE ARTICLE EVER WRITTEN: ETHICS IN SELLING PEO

This article is 38 years and over 80 plus PEO Insider articles in the making. Before we get too far in, let’s get a few things straight. One, we’re going to get real. Two, I ain’t perfect, never claimed to be. Three, we do not have to overpromise or be in any way less than 100% honest to be successful in gaining new clients. Four, there are people in this business who need to be fired or need to get out of the business for their predatory sales practices.

• SALES & MARKETING

FOSTERING ENGAGEMENT AND INNOVATION IN REMOTE SALES & MARKETING TEAMS

Culture, engagement, collaboration, and innovation have all experienced drastic changes over the past several years. The move many companies made to a remote or hybrid work environment has created a need for new strategies to achieve the same level of production and employee engagement. This is especially true for marketing and sales teams, which traditionally relied heavily on in-person collaboration and innovation sessions.

• SALES & MARKETING

AI IN CYBERSECURITY: THE GOOD, THE BAD AND BEING ON THE PRECIPICE OF A NEW ERA IN TECHNOLOGY

As you might expect with cybersecurity, battlelines are being drawn between the people creating AI solutions to help protect companies and the people making AI software that is designed to find vulnerabilities in areas designed to protect data; systems; financial and personal information; intellectual property (IP); and Industrial Internet of Things (IIoT) and other IoT devices.

• CYBERSECURITY & TECHNOLOGY

UTILIZING METRICS AS A PATH TO IMPROVING OPERATIONALLY OVER TIME

A company’s story is often written succinctly on its website, with details of the company’s history, its values, and its aspirations for the future. Internally, however, company leaders can capture a more telling story. Operational metrics, while often unique to each company, depict a different story.

TIME ON YOUR SIDE: FIVE SCRAPPY WAYS YOUR PEO CAN USE AI TO SHRINK THE GROUP HEALTH SALES CYCLE

In your group health sales cycle, time is of the essence. Shorter sales cycles generally lead to larger volumes, higher revenues, more satisfied account execs, and repeat customers, especially for an annual purchase like group health insurance. You can shrink the time you turn a lead into a customer by adding a speedy new member to your sales team: artificial intelligence. AI can help you close deals faster than your competitors can get their boots on.

• HR & BENEFITS

HELP YOUR CLIENTS HIRE GLOBALLY IN MINUTES WITH AN EMPLOYER OF RECORD (EOR)

In today's interconnected world, scaling globally and building an international workforce offers numerous advantages — from accessing new markets to tapping into diverse talent pools — however, many companies struggle to figure out how to hire global talent easily and compliantly.

• HR & BENEFITS
• LEGAL & LEGISLATIVE

PARTNERING WITH BENEFITS BROKERS IS GOOD FOR PEOS AND GOOD FOR BROKERS

Benefits broker partnerships can offer PEOs a unique vantage point to harness both growth opportunities and strategic collaboration, wherein both parties can leverage their specialized skill sets to provide comprehensive, value-added solutions to business clients. Understanding which broker partnerships will help you and your clients most is the first step when forming a partnership. 

• SALES & MARKETING