NAPEO
THIS MONTH’S FOCUS: Building A Modern PEO Operation VIEW ALL
CLIENT-CENTRIC PEOS: BUILDING AN AGILE ORGANIZATION TO RESPOND TO CLIENT NEEDS
A successful PEO is built on agility, accountability, and proactive client engagement. By combining personalized service with technology-driven efficiency, fostering a culture of continuous improvement, and anticipating client needs before they arise, PEOs can build lasting partnerships and drive business growth in an evolving marketplace.
BY Heather Keefer Saulsbury
April 2025
LAYING A FOUNDATION: KEY COMPONENTS TO BUILD A MODERN PEO
A modern PEO should ensure that employees and HR teams can update and complete tasks, such as submitting time off requests, reviewing benefits, or completing onboarding paperwork, directly from their mobile devices.
WATCH OUT!: HOW TO OVERCOME PITFALLS WHEN SCALING YOUR BUSINESS
Each PEO embarks on a unique growth journey, shaped by its vision, goals, and challenges. By adopting a forward-looking mindset and implementing strategic planning, any PEO can achieve seamless scalability. This approach minimizes disruption for internal teams and clients alike, fostering sustainable growth, enhanced efficiency, and long-term success.
40 LESSONS IN 40 YEARS OF SELLING HRO AND LEADING HRO SALES TEAMS
It is unfathomable to see how far the industry has come, as well as my own personal journey. I am eternally grateful for the opportunity to have learned so much from so many incredible people. This article could easily contain 400 lessons. It is my sincerest hope that you will find value in the following 40 lessons in selling and leading your team.
EDITOR’S PICKS VIEW ALL
CSL Solutions: Three Decades of Evolution
Michelle Wightman’s journey into the PEO industry wasn’t one she planned, but looking back, it feels inevitable. Growing up, she ha
BY Chris Chaney
February 2025
SEQUOIA ONE: CELEBRATING CLIENTS’ GROWTH
Looking ahead, the Sequoia One team sees plenty of opportunity on the horizon. The reality is that no matter how advanced or sophistica
BY Chris Chaney
March 2025
IN MEMORIAM: MARK PERLBERG
Mark Perlberg, a longtime PEO industry leader and former NAPEO board chair, passed away on March 11 at the age of 68. He leaves behind
BY Chris Chaney
April 2025
THIS MONTH’S COVER STORY
TIM GRAHAM AND PPI: BUILDING ON A STRONG FOUNDATION
That Graham is so involved in our governments affairs and advocacy efforts would have seemed quite unpredictable 15 years ago. Back then, Graham worked in packaging sales, high-end shopping bags to be specific.
BY Chris Chaney
April 2025