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415 ARTICLES

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415 ARTICLES

HR CONSULTING

Handling HR for PEO clients can be exhilarating and, at times, intimidating. Each of our clients faces unique challenges, which makes for interesting work. Of course, it’s natural to be anxious about giving clients good guidance. In my prior life as an employment lawyer, one of my firm’s longest-tenured partners was reputed to have said, “If your hands aren’t sweating before a trial, you should probably quit the practice of law.” I think the same holds true for PEO HR teams, where genuine concern is a hallmark of good service.

BY JESSE OAKESON, ESQ.

September 2021

I-9 COMPLIANCE HEADACHES TO CONTINUE FOR FORESEEABLE FUTURE

As PEOs look toward the horizon to forecast the immediate future, a gathering storm in the form of I-9 compliance headaches may be cause for concern. Several critical aspects of the employment eligibility documentation process are coming into focus—not just for the client companies that PEOs serve, but for PEOs’ own workforces as well. There are several steps PEOs can take now to be in the best position to navigate these challenges.

BY JOHN M. POLSON, ESQ. AND SHANON R. STEVENSON, ESQ.

September 2021

MY SALES STRATEGY

The PEO space has paved a better way for small and mid-size business (SMB) owners over the last 25-plus years. Personally, from selling payroll alongside PEO at a national provider to being an independent broker, a sales manager at a mid-size provider, and being the president of my own PEO, I’ve spent 17 proud years in the PEO space in one way, shape, or form. Candidly, I will spend the next 17 years pushing PEO forward. With that in mind, there is one question I’ve heard asked and have answered 100 different ways during my years in the PEO space. What is a PEO? In my career in the business, the shocking realization is that the answer changes from year to year, group to group, company to company, and client to client.

BY ANTHONY LAPORTE

September 2021

News & Trends

NAPEO Gives Back • Attracting Employees • What are Workers Thinking • Tandem Welcomes New CEO • Connect with NAPEO Peers • Workplace Productivity

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September 2021

Q2 PEO PULSE SURVEY RESULTS

Nearly three-quarters of the PEOs participating in NAPEO’s Q2 2021 PEO Pulse Survey reported growth, with 24 percent citing significant growth. Revenue continues to grow and is matching times not seen since 2018.

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September 2021

SYNDEO OUTSOURCING

Over the last few years, Bill Maness, CEO of Wichita, Kansas-based Syndeo Outsourcing, has made a deliberate effort to involve his leadership team in NAPEO events, working groups, and committees. He sees many benefits of doing so and believes the knowledge and confidence his team gains from participating in industry activities boosts their leadership skills. It also helps cultivate the next generation of industry leadership within NAPEO.

BY CHRIS CHANEY

September 2021

THE FUTURE OF WORK IS HERE: REMOTE WORK

Before the COVID pandemic, working remotely was a perk that mostly progressive companies offered to their employees. According to Global Workplace Analytics,1 3.6 percent of the U.S. workforce worked remotely half-time or more. When the pandemic struck in early 2020, businesses quickly transitioned to remote work or faced shutting down operations.

BY TARA CONGER

September 2021

WHERE ARE ALL THE WORKERS?

We all made a lot of adjustments throughout this pandemic. Wearing masks, keeping our distance, limiting travel, etc. But something I don’t think a lot of us considered is what our experiences, especially in the hospitality and supply chain industries, would be like now. Dining out has meant longer waits, no walk-ins, limited menus, and poor service. The service part might be a combination of wonderful workers that are just stretched too thin, or, frankly, people who should never have a server job, but they can fog a mirror and owners are desperate. In other areas of life, ordering a new couch or new refrigerator means six to eight months (not weeks) to arrive and staying in a hotel for three days means that your room will not be serviced until you check out.

BY CELESTE JOHNSON, MBA, PHR

September 2021

ANY BUSINESS CAN PLAN FOR A CRISIS: HERE’S HOW

A crisis situation is something no business wants to navigate. The unfortunate reality is that almost every business will, at some point, find itself amidst an environment that either vaguely resembles a crisis scenario, or is a full-fledged crisis. The good news? Any business, regardless of size, industry, or your current level of preparedness, can establish the structure of an effective crisis communications plan.

BY JACK MALLORY

August 2021

DÉJÀ VU ALL OVER AGAIN

On his first day in office, President Biden signed an executive order announcing an ambitious “whole-of-government equity agenda.”1 Business and worker advocates fully expect that under this agenda the U.S. Equal Employment Opportunity Commission (EEOC) will reinstate wage data collection obligations for certain private sector employer and government contractors, referred to as “Component 2 data.” However, there is little understanding or consensus about what will be required or when. With states jumping into the mix, increasing numbers of employers are facing or will face pay data reporting obligations. What does this mean for PEOs?

BY LINDA J. GULLEDGE, ESQ.

August 2021

FRANKCRUM: CELEBRATING 40 YEARS

FrankCrum started as The Great American Temporary Service in Largo, Florida, in 1981. In just a few years, the company would establish a PEO, Ameristaff, as one of the pioneers of the industry. CEO Frank Crum, Jr.’s children, Haley D. Crum, J.D. and Matthew C. Crum, grew up with the company. Now based in Clearwater, Florida, the company is a fixture in the community and is active with charities, including Trinity Café/Feeding Tampa Bay, the Homeless Empowerment Program, and the Clearwater Free Clinic, as well as fundraising through the annual FrankCrum Invitational Charity Golf Tournament. Come along as Frank guides us through the company’s history, in his own words.

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August 2021

INDEPENDENT CONTRACTOR OR EMPLOYEE?

The question of whether any given worker is classified as an employee under federal, state, and local wage and hour laws is a complex one, and with regulators, courts, and the plaintiffs’ bar increasingly scrutinizing the so-called “misclassification” of workers as independent contractors, it is becoming more important that employers get it right.

BY JAMES A. PARETTI, JR., ESQ.

August 2021

News & Trends

APEO’s 2021 Annual Conference & Marketplace is the PEO industry’s largest event of the year, and it is shaping up to be our most-attended ever. Join us and hundreds of your colleagues as we gather in San Antonio from September 27 through 29 to connect, collaborate, and celebrate.

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August 2021

PEO VALUE PROP HOLDING STRONG

The PEO Employment Index continues to demonstrate the value proposition of the PEO model. The Index comprises 2,000 worksite employers and 160,000 worksite employees across more than 140 PEOs. For more than 15 years, the index has accurately tracked PEO client company expansion and contraction, based on the census data of 401(k)-adopting companies throughout the U.S.

BY JOHN J. SLAVIC 

August 2021

SHOULD YOUR PEO USE OUTSIDE SALES BROKERS?

I talk with other PEO owners often and this subject always comes up. Our PEO uses brokers exclusively as our salesforce. In this article, I will go over the pros and cons.

BY TIM RUSSELL

August 2021

SUPPORTING THE HUMANS

More than a year after COVID was declared a global pandemic, it feels somewhat trite to say that we all have endured many challenges. Those of us in the PEO industry have dealt with those challenges in our personal lives as well as facing them exponentially on a professional level. The phrase, “many challenges” is insufficient to describe the volume, speed, and magnitude of the concerns we have faced alongside our clients and their employees.

BY CATHERINE ‘REE’ HARPER, ESQ.

August 2021

TOGETHER AT LAST: NAPEO 2021

Next month when we gather in San Antonio, Texas, for NAPEO’s 2021 Annual Conference & Marketplace, many of you will reunite with industry peers and friends for the first time in more than a year. It’s hard to believe that it’s been nearly two years since the last major NAPEO event, the 2019 Annual Conference & Marketplace in Austin, Texas. As a close-knit industry, we lean on relationships and friendships for advice to tackle challenging issues and develop new ideas. 2020 certainly proved this true. NAPEO events are not just about industry updates and education—they’re about connecting, collaborating, and celebrating.

BY CHRIS CHANEY

August 2021

VETERANS AIRLIFT COMMAND MISSION

On a warm, sunny day in early June, HERO Flight 5 Alpha Sierra taxis away from the terminal at Manassas Regional Airport, Manassas, Virginia.  Air traffic control declares clear for takeoff at 2:11 pm.  The pilot pushes forward the thrust lever and the plane races to 80 knots. The nose lifts off the ground, climbing at a steady angle until it reaches smoother air and begins to level off, bound for Orlando Executive Airport, Orlando, Florida. 

BY CHRIS CHANEY

August 2021

12 MONTHS AFTER PANDEMIC STARTED, PEOS IMPROVING STEADILY & CONFIDENT IN THE FUTURE

The results of NAPEO’s PEO Pulse survey for the first quarter of 2021 show that revenue growth reached its highest level since Q4 of 2019.

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June/July 2021

DATA BACKUP OPTIONS FOR PEOS

Disaster (noun): “A sudden calamitous event bringing great damage, loss, or destruction.” Merriam-Webster Dictionary. In business, the loss of essential data, systems, or communications can be the disaster that leads to failure. What options should be considered to prevent the worst-case scenario of losing the core data that every company needs to operate effectively?

BY JOHN BUSH

June/July 2021

DON’T LET THE ARPA TRIP UP YOUR ACA COMPLIANCE

On March 11, 2021, President Biden signed into law the American Rescue Plan Act of 2021 (ARPA), one of a series of COVID relief bills enacted by Congress since the beginning of 2020, and the first one to become law under the Biden administration. One of the most important provisions of ARPA expands the availability of premium subsidies for individuals who purchase health insurance on one of the Affordable Care Act (ACA) exchanges.

BY MALCOLM C. SLEE, ESQ. AND SETH T. PERRETTA, ESQ.

June/July 2021

GROWTH STRATEGIES FOR THE MODERN PEO

In a remote business world, companies are looking to hire the best talent regardless of location. Now that many teams are fully remote, PEOs can expand their markets to a wider client base without even getting on a plane. By doing so, you can strengthen existing client relationships as well as attract new prospects.

BY DIANE ALBANO

June/July 2021

NAPEO’s PEO Capitol Summit

Attendees enjoyed NAPEO's last virtual meeting of the COVID era.

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June/July 2021

News & Trends

JUSTWORKS FOUR-TIME GREAT PLACE TO WORK • A STEP-BY-STEP GUIDE TO EXCELLENT LEADERSHIP • REDUCING VIDEOCONFERENCE FATIGUE • PROPEL HR CELEBRATES 25 YEARS • SPOTTING & MITIGATING EMPLOYEE BURNOUT• TOP EMPLOYEE CONCERNS ABOUT RETURNING TO THE WORKPLACE • NEW TECHNOLOGY • NAPEO GOES LIVE

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June/July 2021
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