LEADING THROUGH CHANGE: THE POWER OF COLLABORATION

BY BILL MANESS

CEO

Syndeo 

June/July 2026

As we move into the second half of 2026, one thing is increasingly clear: our industry is operating in a moment of accelerated change. From workforce expectations and evolving regulations to rapid advances in technology and benefits delivery, PEOs are helping businesses navigate an environment that is more complex—and more interconnected—than ever before.

What gives me confidence in this moment is not simply the strength of our individual companies. It’s the strength of this community.

NAPEO has always been more than a trade association. It is a network of leaders willing to share ideas and work together to advance the future of the PEO industry. I learned that firsthand when I first started attending NAPEO meetings as a new PEO operator. I leaned on many veteran industry members to learn the ins and outs of the industry and I’m proud that spirit is still strong today. That spirit of collaboration is what has allowed our industry to grow, innovate and continue helping small businesses thrive.

That shared purpose matters now more than ever.

As policymakers continue to examine issues that impact the workplace, it is essential that our industry remains engaged and united. NAPEO’s advocacy efforts are only effective because members step forward to share their expertise, tell their stories and help educate lawmakers on the value of the PEO model. I appreciate all of you who took part in PEO Advocacy Day a few weeks ago where we held a record of more than 100 meetings with lawmakers.

Similarly, our conferences and events thrive because members contribute their time and perspective to lead our education programming. These are not simply networking opportunities—they are working sessions where the future of our industry takes shape.

One of the things I appreciate most about NAPEO is the willingness of members to support one another. In a competitive business environment, our industry continues to demonstrate that collaboration and innovation can coexist. Whether it’s mentoring emerging leaders, sharing operational insights or discussing new challenges around AI and workforce technology, our members understand that we are stronger when we learn from each other.

That mindset will continue to define our success moving forward.

Employers are looking for strategic partners who can help them manage risk, attract talent, improve employee experiences and adapt to a changing workplace. PEOs are uniquely positioned to meet those needs—but only if we continue evolving and leading together.

I encourage every member to find new ways to engage with NAPEO in the coming year. Join a committee. Attend a conference. Participate in advocacy efforts. Share your expertise with peers. Every contribution strengthens our collective voice and helps ensure that the industry remains positioned for long-term growth.

I’m honored to serve alongside all of you as we continue building that future together.

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