In my view, this makes NAPEO’s job more important than ever.
BY CASEY M. CLARK
October 2026
Kent Ahlswede understood early on that for the emerging industry to succeed, PEOs needed more than a viable business model. They needed a collective voice.
BY CHRIS CHANEY
October 2026
Altogether, the labor market can best be described as a “no hire, no fire” environment.
BY JOHN SLAVIC
October 2026
For most PEOs, this shift in buyer behavior remains largely invisible because they are not yet tracking AI visibility as part of their marketing strategy.
BY AMANDA MOORE ORTEGA
October 2026
While HR has been rightly viewed as a critical, necessary fixed cost for doing business, that’s simply not the case anymore.
BY JAY MINCKS
October 2026
Most PEOs have the tools to make this shift. What they do not always have is the habit of walking into a client meeting and leading with the future instead of the last 30 days.
BY KRISTEN FRADIANI
October 2026
Depending on how a PEO structures its ACH processing relationship, significant responsibilities including fraud monitoring, annual ACH Rules reviews, documented policies, risk assessments, and maintaining supporting evidence may remain with the PEO.
BY JOE MIGNECO
October 2026
The hodgepodge of local labor and employment policies that vary from jurisdiction to jurisdiction will continue to pose compliance challenges for PEOs that operate across state lines.
BY JOHN POLSON, ESQ.
October 2026
If you’ve never attended a NAPEO event, I encourage you to make that a goal for 2027.
BY BILL MANESS
October 2026
The real competitive battleground has quietly shifted — from how fast an HR partner processes routine paperwork to how deeply their guidance impacts a company’s bottom line.
BY ALYSSA SCHNEIDER
October 2026
Managers should not be asked to provide care. They should know how to recognize a change in behavior, start a respectful conversation and connect employees with available support.
BY PAUL KELLEY
October 2026
A specialized fertility benefits partner can help bring together considerations such as provider quality, treatment patterns, pharmacy coordination, utilization, and benefit design.
BY DEBORAH HUTTON
October 2026
Whether it's designing benefit offerings, determining waiting periods or developing onboarding materials, every decision sends a message about how an organization values its employees.
BY HEATHER KEEFER SAULSBURY
October 2026
The shift from administrative to strategic doesn't mean adding complexity or overhauling everything. It means bringing solutions before clients know to ask for them.
BY JENNIFER MING
October 2026
In an increasingly competitive labor market, the businesses that treat HR as a strategic investment rather than an administrative necessity will be the ones best positioned to outperform their competitors.
BY STACY JENSEN, SPHR
October 2026
When HR leaders understand how the business creates value, they make better decisions about hiring, leadership development, compensation, workforce planning and organizational effectiveness.
BY MANDY RESMONDO
October 2026
Moving from HR vendor to strategic partner isn't about abandoning the administrative work clients depend on. It's about using that work, the data behind it, and the expertise surrounding it to help clients make better business decisions.
BY RONDA McCULLOUGH
October 2026
The PEO industry has earned its reputation through decades of administrative excellence. We should never lose sight of that foundation. But our future will be defined by something larger.
BY KIRK DAVIS
October 2026
In a complex and highly regulated industry, no PEO should have to navigate every challenge alone. Changes in employment law, tax administration, benefits, workers’ compensation and state licensing can quickly affect a PEO’s operations and its ability to serve clients. At the same time, PEO leaders must develop employees, enter new markets, evaluate emerging technology and respond to clients who expect timely, …
BY Andrea Desmond
September 2026
We are deeply saddened to share the loss of Scott Silva, analyst at Silva Capital Solutions, who passed away on August 14. Scott quite literally grew up around the PEO industry and for the past five years worked alongside his mother, Wanda Silva, providing strategic counsel to PEO owners on a variety of issues including …
BY
September 2026
We are trusted partners across the full employment relationship. That will be on full display at this year’s Annual Conference and Marketplace, September 16-18, in Marco Island, Florida.
BY BILL MANESS
September 2026
Supporting SMB success will require collaboration across the broader business ecosystem. Reducing administrative costs is not enough.
BY AARON CALL
September 2026
For Arkenstone, security is not an add-on. It is foundational. The company adheres to rigorous, Pentagon-level data and cyber security protocols.
BY CHRIS CHANEY
September 2026
What now separates one platform from another comes down to a unified experience, and whether the retirement benefit feels like part of the product, or a place where the product ends.
BY OMAR EZZELDIN
September 2026One of the great benefits of NAPEO membership is the PEO Insider! PEO Insider is your best source for hard-hitting technical insight, timely updates, and practical perspective on all things PEO.
The current issue of the PEO Insider is free to the public, but previously published issues are for members only. So please login to view this article. Thank you.
For more information on membership click here.
CONGRATULATIONS
NAPEO member Syndeo Outsourcing recently won ClearlyRated’s Best of HR Services Award for providing superior service to their clients. 2023 Best of HR Services winners have a Net Promoter®️ Score twice as high than the industry average. Syndeo received satisfaction scores of 9 or 10 out of 10 from 90.2% of their clients, significantly higher than the industry’s average of 49% in 2022. “Humbled beyond words. It is truly a pleasure to serve the clients who trust us to help them accomplish their mission,” said Syndeo President & CEO Bill Maness.
JUNE/JULY 2023
