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410 ARTICLES

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410 ARTICLES

PEO-SPONSORED BENEFIT PLANS

This has been an active, albeit inconsistent, year for guidance about multiple-employer health and retirement plans. This increase in guidance can largely be attributed to a pair of executive orders, through which the Trump administration signaled its interest in promoting multiple-employer health and retirement plans and charged the agencies responsible for regulating them to consider policies that would expand their availability to small employers.

BY ERIN M. O’NEAL, ESQ. AND BRIAN NUGENT, ESQ.

November 2019

PERSPECTIVE FROM AN INDUSTRY LEADER

Mark Perlberg entered the PEO industry in 2003 as the president and CEO of Oasis Outsourcing. He is also a former chair of NAPEO’s Board of Directors. In 2018, Oasis was acquired by Paychex, allowing Perlberg to expand his role in the PEO industry. He spoke with PEO Insider® about how he sees the PEO industry now and how PEOs should respond to evolving needs of employers and employees.

BY CHRIS CHANEY

November 2019

SIX STEPS TO EFFECTIVE DISCOVERY MEETINGS

I love football—always have. My father played for the Green Bay Packers. Football has been in my DNA since birth. In the years since dad played for the Packers, football has become much more strategic: year-around preparation; game films; meetings about strategy, tendencies, strengths, weaknesses, and statistics; and of course, practice.

BY CLAY M. KELLEY, PHR

November 2019

STRONG UPWARD TREND IN LAST QUARTER

Despite a lag to the gross domestic product (GDP), the PEO Employment Index revealed a strong upward trend in the last quarter, once again correlating positivity. The lag, in part, is explained by the difficulty businesses of all sizes, but especially small and mid-sized businesses, have in hiring new employees. There are several other economic indicators that are pointing to a slowing economy, which will eventually affect both the GDP and the PEO index. 

BY JOHN J. SLAVIC

November 2019

YOU DON’T KNOW WHAT YOU DON’T KNOW

It is often said that “you don’t know what you don’t know.” This phrase can relate to a skill that has not yet been learned, such as an accountant who is proficient in financial strategy and taxation but is weak in technology, or a seasoned payroll professional who has experience in all aspects of payroll processing and taxes but lacks experience in the PEO space.

BY JEAN GOLDSTEIN, CPA

November 2019

NAPEO GAVE BACK

NAPEO thanks the hundreds of people who donated to our philanthropic partner, Anthropos Arts, during NAPEO’s 2019 Annual Conference & Marketplace in Austin, Texas, in September, as part of our NAPEO Gives Back initiative. Due to their generosity, we, as an industry, raised $52,405 to directly benefit Anthropos Arts. Anthropos Arts is an Austin-based 501(c)(3) nonprofit organization whose mission is to connect low-income students with professional musicians, cultivating confidence, integrity, and life skills through musical instruction and mentorship.

BY

October 2019

APIs AND SYNCHRONIZING DATA ACROSS YOUR ENTERPRISE

A common problem for businesses is the synchronization of data across various applications. Ideally, changes to data in one application would update other applications that depend on the same data, even when the software vendors are different. Unfortunately, reality is usually different than the ideal state. Most PEOs have sales, quoting, payroll, benefits, human resources, and accounting systems from various software vendors that all share common data elements (e.g., employee names, hire dates, addresses, and departments).

BY DOUG DEVLIN

October 2019

CHANGES IN MN, CO, AND NJ WAGE LAWS

Sweeping changes to Minnesota, Colorado, and New Jersey wage laws require immediate attention from PEOs operating in these states. Minnesota recently adopted additional paystub and records retention requirements, mandatory written notices to employees, and criminal penalties (up to felony charges) for wage theft. Colorado enacted similar criminal penalties for wage theft. New Jersey’s recently enacted Wage Theft Law adopts comprehensive changes to its wage and hour laws.

BY BRIAN NUGENT, ESQ. AND CHRISTOPHER J. EBY, ESQ.

October 2019

HOT TOPIC: PEOS AND THE CCPA

PEOs, like many other businesses, may soon be required to comply with the California Consumer Privacy Act (CCPA). This new law, which takes effect on January 1, 2020, with enforcement by the California attorney general beginning on July 1, 2020, requires covered businesses to implement policies and procedures that provide consumers—including employees—certain privacy rights not available under existing law.

BY USAMA KAHF, ESQ.

October 2019

HOW STATE CIVIL RIGHTS MANDATES MAY AFFECT WORKPLACE PRACTICES

State and local governments continue to pass laws to provide civil rights protections for employees beyond what federal law affords. Employers, especially those operating in multiple states, not only have to closely track federal law, but also the laws of the states in which they have employees. This includes just about all PEOs, adding to the complexity of dealing with multi-state issues for clients.

BY PATRICK O. PETERS, ESQ. AND DORIYON C. GLASS, ESQ.

October 2019

MANAGING YOUR WC PROGRAM

I was speaking at a workers’ compensation conference a few weeks back and was struck by the passion of those in the industry. There is a plethora of fantastic potential partners and resources to assist you with managing your workers’ compensation program. As a PEO leader, you would be remiss in not understanding such an important part of your business. There is nothing to fear about workers’ compensation. With education and the right tools, you can successful manage your program and control costs.

BY MELISSA BOWMAN-MILLER, CSP

October 2019

NAPEO19 IN PICTURES

SEPTEMBER 16 -18, AUSTIN, TEXAS

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October 2019

PEOS GROWING, MARGINS IMPROVING

The revenue growth rate for all respondents in NAPEO’s 2019 Financial Ratio & Operating Statistics Survey (FROS) was 10 percent. The operating income per worksite employee continues to rise, as it has over the past few years, to $259 in this year’s survey. The survey represents 2018 data.

BY JOHNATHAN TAYLOR

October 2019

PRIORITIES AND GOALS

Andrew “Andy” Lubash is the founder and CEO of Prestige Employee Administrators, a Melville, New York-based PEO. He was elected chair of NAPEO’s Board of Directors during the association’s Annual Membership Meeting on September 17, 2019. Previously, Lubash served as NAPEO’s vice chair, secretary/treasurer, and board member. He has chaired NAPEO’s State Government Affairs Committee and has served on numerous other NAPEO committees and task forces.

BY CHRIS CHANEY

October 2019

A RETROSPECTIVE: BARRON GUSS’ YEAR AS NAPEO CHAIR

Over the past 12 months, Barron Guss, president of SimplicityHR By ALTRES, has served as chair of NAPEO’s Board of Directors. As chair, Barron encouraged fellow members to have meaningful, frank, and substantive discussions about the realities confronting the PEO industry and to explore ways the industry could respond. He also challenged colleagues to recognize the role PEOs play in communities and realize the potential they have to help others beyond delivering exceptional HR services.

BY CHRIS CHANEY

September 2019

BIG CHANGES ARE COMING TO JOINT EMPLOYER STANDARDS

Two important federal agencies are re-examining the joint employer standards they use to determine whether a PEO or any other business is a joint employer. The outcome should be good for PEOs. However, PEOs should closely monitor developments.

BY JOHN M. POLSON, ESQ.

September 2019

EMPLOYEE BENEFITS TRENDS: WORKPLACE FLEXIBILITY ON THE RISE

With unemployment so low, recruiting and retaining workers is more important than ever. Smart small business owners (SBOs) pay attention to trends affecting all aspects of the workforce. MetLife’s 2019 U.S. Employee Benefits Trend Study1 looks at how employers can attract, engage, and retain the best talent by helping employees thrive in work and in life. One significant trend to take into account is workplace flexibility.

BY JESSICA MOSER

September 2019

HOW HAS THE PEO COMPETITIVE LANDSCAPE CHANGED OVER TIME?

Customers are more sophisticated than they once were. The current customer is technology-based. This change in technological sophistication has shifted the way we have to market and service our clients. Customers want to be able to do everything online, from the sales process to onboarding.

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September 2019

HOW WE DEVELOPED OUR MOBILE APP

Nextep released its mobile app in May of 2019. The My Nextep app allows business owners, administrators, and employees to manage their information at any time, anywhere, on any device. We saw this as an important step in serving our clients’ employees and giving them the power to manage their own info on-demand.

BY BILLY MILLER

September 2019

PEO PULSE SURVEY Q2: GROWTH SLOWING, OPTIMISM GROWING

Even though their growth has slowed slightly, PEOs are still very optimistic about the next 12 months, according to NAPEO’s PEO Pulse survey results for the second quarter of 2019.

BY

September 2019

Quick Hits

DOL Issues Final Rule on Association Health Plans... Barbeque with Berger...Creating an Office That Makes Workers Happy..."Take Care of Your People"...

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September 2019

ROI TO SMALL BUSINESSES FROM USING A PEO: 27.2 PERCENT

NAPEO’s 2019 NAPEO White Paper, “Calculating PEO Clients’ Return on Investment,” answers one of the most basic questions that prospective clients have when deciding whether or not to use a PEO: What is the return they can expect on their investment? This year’s research yields a return on investment (ROI), conservatively estimated, of 27.2 percent per year.

BY LAURIE BASSI AND DAN MCMURRER

September 2019

SIX KEYS TO CREATING ENDLESS REFERRALS

Did you read the NAPEO Pulse Survey for Q1 2019? If you didn’t, there are two unbelievable takeaways from the survey: • One-third of PEOs responding to the survey said they had no growth or a decline in Q1 revenue; and • Only 17 percent responded that they had experienced significant growth in revenue.

BY CLAY M. KELLEY, PHR

September 2019

SUCCESS STORY: HIRING AND TRAINING SALESPEOPLE

Hiring successful salespeople is extremely difficult. According to a 2014 Harvard Business School U.S. Competitiveness Project, “Employers spent an average of 41 days trying to fill technical sales jobs, compared with an average of 33 days for all jobs for the 12-month period ending in September 2014, according to Burning Glass, a labor-market analysis firm that worked with Harvard Business School on the report.”

BY JEROLD HALL

September 2019
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