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456 ARTICLES

OPPORTUNITIES FOR PEO GROWTH IN THE NEW LANDSCAPE

As the economy works to recover from the pandemic, now is the time to take advantage of opportunities and position your business for sustained growth. Yes, there will be challenges to overcome, but opportunities are plentiful. Despite the heavy hit that many PEOs and their customers took during the crisis, the outlook for the industry and its positioning in a post-pandemic world is positive. 

BY JESSICA BOROWY

October 2020

SIX INTERVIEWS FOR SUCCESSFULLY RECRUITING SALES TALENT

Since the beginning of the COVID-19 pandemic, many PEOs have had to take a critical look at their sales teams. Many PEOs made decisions to furlough some of their salespeople. Some of those salespeople likely should have been given to the opportunity to be successful somewhere else even before the pandemic—they were not meeting their numbers.

BY CLAY M. KELLEY, PHR

October 2020

TOP 10 PAYROLL ADMINISTRATION TIPS

Payroll administration is a vital function for any PEO. An employee’s payroll is personal and any inconsistencies or errors can elicit a slew of emotions. Additionally, payroll professionals have consistent contact with clients and can be the first to recognize potential issues that may arise within the client organization or its relationship with the PEO. Below are some tips to help protect your PEO and keep your payroll department running smoothly.

BY JEAN GOLDSTEIN, CPA

October 2020

UPDATES ON THE EVER-CHANGING NON-PANDEMIC LEGAL LANDSCAPE

While the pandemic may be keeping the government busy issuing rules about returning to work, workplace safety, and implementation of the paid and family leave benefits, it is far from the only guidance that has come out over the last several months.

BY WILLIAM HAYS WEISSMAN, ESQ.

October 2020

50 YEARS OF MAKING THE BUSINESS OF PEOPLE EASIER

Last month, Pensacola, Florida-based and long-time NAPEO member LandrumHR celebrated a milestone few businesses realize: 50 years of serving clients.  It’s an impressive feat without question. Through a commitment to excellence, fostering genuine relationships, an ever-evolving technology offering, and a relentless drive to make the business of people easier, LandrumHR has grown immensely over the last five decades. 

BY CHRIS CHANEY

September 2020

ADDRESSING COVID-19 IMPACTS THROUGH EMPLOYEE BENEFITS

From significant work-life blend shifts to mounting financial pressures, the COVID-19 pandemic has introduced a new host of stressors into the workplace—impacting both employees and employers. According to MetLife’s 18th annual Employee Benefits Trends Study, 67 percent of employees feel more stressed than they did before the pandemic, with work and finances topping the list of stressors.

BY GEOFFREY VANDAL

September 2020

BOSTOCK DECISION EXPANDS PROTECTIONS TO SEXUAL ORIENTATION & GENDER IDENTITY

An adverse employment decision based, even in part, on an employee’s sexual orientation or gender identity violates Title VII of the Civil Rights Act of 1964. That was the June 15, 2020, holding of the U.S. Supreme Court’s landmark decision in Bostock v. Clayton County.

BY LINDA GULLEDGE, ESQ.

September 2020

COACHING YOUR CLIENTS TO REENGAGE EMPLOYEES ON CARE & CAREER

As businesses begin reopening, new challenges emerge for employers and employees. Though the idea of returning to normal may be welcomed, many employees are facing the difficult dilemma of how to handle returning to the workplace and finding suitable care for their loved ones. Other employees and their dependents are cautiously trying to reenter the healthcare ecosystem after months of delaying or postponing routine care or ongoing treatments. 

BY MICHAEL BUX AND JENNIFER CORDES, J.D.

September 2020

COVID-19 DISRUPTS REVENUE & PROFITS IN Q2, THOUGH PEOS REGAIN OPTIMISM

As could be expected, PEO metrics plummeted during the second quarter of 2020: Revenue growth fell off a cliff, with 44 percent of respondents reporting a decrease during Q2: Profits dropped nearly as much as revenue;

BY

September 2020

HOW DO STATE MARIJUANA LAWS IMPACT WORKPLACE DRUG TESTING PROGRAMS?

While marijuana technically remains illegal under federal law, most states have legalized the use of marijuana in some manner, presenting a host of practical problems for employers. This article addresses some of the most common questions asked by employers who conduct workplace drug testing and are grappling with the legal issues around marijuana. 

BY KATHRYN J. RUSSO, ESQ.

September 2020

HOW THE PEO INDUSTRY HELPED COMMUNITIES ACROSS THE COUNTRY DURING THE COVID-19 CRISIS

Since the COVID-19 crisis began, PEOs have been working overtime to help clients with an endless variety of new challenges, including everything from closing their businesses and laying off employees and getting Payroll Protection Plan loans to applying for loan forgiveness and following the complex matrix of reopening compliance measures. In between all of these new and complicated tasks, PEOs made the time to step up and help their communities.

BY

September 2020

MAXIMIZING YOUR TECHNOLOGY INVESTMENT

How can we cut costs? Are we spending too much time on projects? Do our workflows need improvement? These are a few questions we ask ourselves when seeking out a technology provider. We rely on technology to accomplish our daily tasks and access information at a moment’s notice. 

BY BRADY VITZTUM-CHRISLER, CAPM

September 2020

MEET SOME SMALL COMPANIES THAT ARE MAKING BIG STRIDES AGAINST COVID-19

I am a huge supporter and admirer of the entrepreneurs who have such a great impact in the U.S. and around the globe. Small and mid-size businesses (SMBs) are the backbone of the economy and truly the motor behind innovation. Their ability to quickly pivot their focus to impact their communities in the face of a global public health emergency is inspiring. 

BY BURTON M. GOLDFIELD

September 2020

NAVIGATING THE TECH SIDE OF MARKETING

Times have changed. It’s no longer enough for marketers to focus solely on brochures and presentation decks. Marketing is much more complicated (and fun) these days! We must stay current with technology advancements, privacy laws, search engine algorithms, automation software, and technical strategies. Here are a few areas of marketing technology critical to your success. 

BY DEBORAH BROUSSEAU

September 2020

WHAT WILL YOU BE DOING DIFFERENTLY AT YOUR PEO BECAUSE OF COVID-19?

It’s amazing how something as challenging as what has occurred this year can produce something positive. • Like everyone else, we’re already doing a lot of things differently, but it’s not fair to say we’re really planning. • We are not really changing much about the way we administer our services based upon the COVID-19 pandemic. We were built to be fluid and flexible.

BY

September 2020

ATTENTION PEO OPERATORS

As I write this, I am once again surrounded by the hum of the office—that non-descript, almost electric buzz created by a team taking care of business. A few short weeks ago, these same team members were taking care of business remotely, from their homes, while sheltering in place during the height of the COVID-19 pandemic. They gathered with their colleagues daily using video conferencing software and telephones. Together, they kept service delivery humming as if they were still in the office next door or just down the hall, instead of in spare bedrooms or working from dining room tables.

BY GINGER BATEMAN, SPHR, SHRM-SCP

August 2020

COVID-19 EMPLOYMENT LITIGATION INCREASING

As the United States continues to struggle with the devastating impact of the COVID-19 pandemic on health, safety, and the economy, it is likely that many employers will have yet another issue to face as they attempt to maintain and reopen their businesses: lawsuits. These are expected to range from claims from customers and clients relating to COVID-19 exposure, to more focused claims from employees under various federal, state, and local laws relating to workplace health and safety, non-discrimination, and employment termination. 

BY JAMES A. PARETTI, JR., ESQ.

August 2020

GETTING YOUR PEO BACK ON TRACK AFTER COVID-19

The COVID-19 crisis has undeniably sent major shockwaves throughout the PEO industry—not since the Great Depression has unemployment risen as quickly as during this pandemic. For many PEOs, this has been a big blow to profitability and there is still no clear answer to how long it will last. When the dust settles, it is almost certain there will be consolidation. While some PEOs will be acquired or go out of business, many will emerge stronger because of the lessons learned. 

BY FRANK FONTNEAU

August 2020

HOW COVID-19 AFFECTED THE PEO INDEX

The PEO Index plunged when the COVID-19 crisis hit the U.S., as shown in Figure 1. The correlation with gross domestic product (GDP) is interesting in that the PEO industry anticipated the drop in this last very atypical period. COVID-19 affected PEO-serviced companies just as it did all companies. However, the difference is that these PEO-serviced companies had help that other companies did not, especially with the Payroll Protection Program (PPP) loan application process and forgiveness compliance. I expect the PEO Index to recover far faster than almost all other small companies and the GDP itself.

BY JOHN J. SLAVIC

August 2020

HOW WE DID IT

It is hard to believe that almost five months have passed since the first COVID-19 cases reached Georgia. Walking into a restaurant or business is not the same as it was a few months ago. From hand sanitizer at the front entrance and having your temperature checked, to wearing masks and social distancing, things are not quite the same as before COVID-19 began, but we are steadily headed back in that direction. Over the past few months, companies and communities have adapted to keep their businesses operating while also keeping their employees and customers safe. Georgia, where our company, Impact Workforce Solutions, is located, was one of the first states to begin reopening its doors in April.

BY MACKENZIE KING

August 2020

Member News • NAPEO Resources • In Memoriam

BIG NEWS FROM NAPEO MEMBERS: FRANKCRUM NAMES CO-PRESIDENTS • CONGRATULATIONS & FAREWELL: DANIEL HARRIS LEAVES NAPEO TO JOIN TRINET • NAPEO RESOURCES: OPPORTUNITY, DIVERSITY, & INCLUSION • NEWS FROM NAPEO: PEO INSIDER WINS SILVER TRENDY AWARD • CELEBRATING INDEPENDENCE DAY: TILSON HR TREATS HOMETOWN TO FIREWORKS DISPLAY • IN MEMORIAM: WALLACE E. BRUMLEY, INDUSTRY PIONEER

BY

August 2020

RETURNING TO WORK AFTER COVID-19

As businesses resume normal operations, reopen facilities, and adjust to a new normal during the COVID-19 pandemic, many are implementing policies and procedures in response to state and local executive orders and guidance from the Centers for Disease Control and Prevention (CDC) and Occupational Safety and Health Administration (OSHA). 

BY CRESSINDA (CHRIS) D. SCHLAG, ESQ.

August 2020

WHY PEOS WILL BE OKAY AFTER COVID-19

Although the year of COVID-19 continues to test us in ways few could have imagined, we find comfort in the patterns of the past and must strive to find opportunity. Most days, I jump out of bed full of the optimistic entrepreneurial spirit ready to “take the hill,” but can’t help but let some uncertainty creep in throughout the day as I’m constantly reminded of the world today. With a bit of Zoom fatigue (new term) and the feeling that we’re living one long day as each day runs into the next, I have never wavered—I’m actually more bullish on the value the PEO model brings to our clients and the resiliency of the small business market we serve. 

BY BY MICHAEL HOPKINS

August 2020

A COVID-19 TIMELINE

Businesses and PEOs across the world have been challenged by the COVID-19 pandemic. Though the challenge is one we at Nextep tackled head-on, it presented many obstacles we’ve worked through together.  Nextep is no stranger to difficult times. Like many others, we have persevered through 9/11, the housing market crash, tornadoes, and more. In 23 years of business, our responses to stressors help us learn, grow, and prepare for the unexpected.

BY BRIAN FAYAK, MELISSA GRIMES, AND ADAM GRAHAM

June/July 2020
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