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456 ARTICLES

HR’S ROLE IN PEO & CLIENT BUSINESS AGILITY

Unprecedented times. Flatten the curve. Social distancing. We’ve heard (and used) the buzzwords ad nauseam, but the one that has been most overused and yet remains elusive is this notion of “the new normal.” The COVID pandemic has been challenging for everyone. Many companies with solid business continuity plans (BCP)s were able to adapt quickly and almost seamlessly to the changes that became necessary. While some that didn’t have BCPs were still able to launch new and innovative ways to operate, others were forced into layoffs and had to take a crash-course in furloughs.

BY ROB CANNON

May 2021

News & Trends

COMPENSATION TRENDS DURING THE PANDEMIC • OFFICE USE DOWN, COLLABORATION UP • OSHA NATIONAL EMPHASIS PROGRAM • UPSKILLING & RESKILLING CRITICAL TALENT POOLS • ACHIEVING BUSINESS SUCCESS: ‘THE AFFINITY PRINCIPLE’ • 13 GROWING CAREERS

BY

May 2021

PANDEMIC ECONOMY ACCELERATED WORKPLACE TRENDS

Arguably, the pandemic shutdown has had the most dramatic effect on the economy in modern times, especially small and mid-size businesses. The PEO Index quantitatively indicates what we already anecdotally observed: PEOs substantially helped SMBs navigate through the uncharted and treacherous waters of the shutdown.

BY JOHN J. SLAVIC 

May 2021

PEO STRATEGIES FOR A HARDENING INSURANCE MARKET

COVID and other factors have resulted in a hardening insurance market for PEOs and their client companies. While COVID is a recent phenomenon, longer-term issues are also contributing to the current market shift. This article will consider the impact on several PEO-sensitive insurance coverage lines and potential risk mitigation strategies.

BY DAVID E. CAROTHERS, CSP, ARM

May 2021

WHO HAS RESPONSIBILITY FOR I-9S IN A REMOTE WORLD?

Many PEOs provide I-9 and E-Verify-related services to their client companies. Generally, if the client company employee is assigned under the PEO relationship, the U.S. Citizenship and Immigration Services (USCIS) allows the flexibility to split up the process between the PEO and the client company, but either company may be penalized for non-compliance.

BY BY CARLOS ZUMPANO, ESQ. AND JOSEPH RUIZ, ESQ.

May 2021

2021 PEO CAPITOL SUMMIT: A DIGITAL EXPERIENCE

Mark your calendars for May 19 and 20 for NAPEO’s 2021 PEO Capitol Summit: A Digital Experience. With a new president in the White House and a new Congress at the other end of Pennsylvania Avenue, you can expect laws, rules, and regulations that impact PEOs to change. This is your chance to connect with what’s happening on Capitol Hill, the latest issues impacting PEOs and your clients, and your friends and peers who are the industry’s top legal minds. Visit www.napeo.org/capsummit to register for this event and view the latest programming information. 

BY

April 2021

A Q&A WITH RMI

Reinaldo Lopez, Sr. started Resource Management, Inc. (RMI) in Fitchburg, Massachusetts, in 1995. Besides recently celebrating 25 years in business, RMI was named the Best Minority-Owned Business in the Worcester Business Journal’s Best of Business 2021 awards for professional services, for the third time in three years. The U.S. Department of Commerce named RMI the Minority Professional Services Firm of the Year in 2018. RMI Chief Executive Officer Reinaldo Lopez and his children, President Rachel Lopez, Vice President Alex Lopez, and Director Naldi Lopez, recently spoke with PEO Insider® about their company.

BY

April 2021

BENEFITS AFTER BOSTOCK

2021 is beginning to settle down as we hopefully begin to move out of the pandemic and put the drama surrounding the 2020 election in our rear-view mirror. Now is a good time to return to one of the seminal court cases of 2020, Bostock v. Clayton County, Georgia, and consider its implications for employee benefits going forward.

BY MALCOLM SLEE, ESQ. AND MATTHEW LANAHAN, ESQ.

April 2021

COVID VACCINE CONSIDERATIONS FOR EMPLOYERS

Of the many challenges presented by the COVID pandemic, on the forefront of many employers’ minds, is how to deal with vaccines—whether to mandate them, encourage them, or incentivize workers to receive them, plus a variety of other issues. This article addresses various considerations for employers relevant to these concerns based upon the rapidly changing guidance. 

BY PHILLIP C. BAUKNIGHT, ESQ., A. KEVIN TROUTMAN, ESQ., APRIL PERKINS, ESQ., AND ABBY HARRINGTON, ESQ.

April 2021

CREATING A STRONG SALES PLAYBOOK

My high school football team had few truly talented players. There was one standout player, a running back, who seemed to have a key role in most of our team’s plays. We had three plays we relied on: running back goes left, running back goes right, and running back goes up the center. As you could imagine, defending against our offense was quite easy if the defense kept an eye on our running back. What my team needed was a broader and more diverse approach to scoring points, something that sales teams need to strive for as well. 

BY COLBY DAVIS

April 2021

MANAGING UI CLAIMS IN COVID TIMES

It is hard to read any news these days that does not speak about unemployment related to COVID. Unemployment insurance benefits are front and center in helping individuals who have lost their jobs due to the pandemic. The volume of cases coupled with the rise in fraudulent filings make it more important than ever for PEOs to ensure they have in place strong policies and procedures surrounding UI.

BY JEAN GOLDSTEIN, CPA

April 2021

PEOS CLOSED OUT 2020 WITH SIGNS OF IMPROVEMENT & STRONG OPTIMISM

PEOs who participated in the fourth quarter Pulse Survey saw more increases in revenue than decreases for the first time in 2020. • 14 percent of PEOs experienced significant revenue growth during the fourth quarter, compared with 5 percent reporting a significant decline; and   • 81 percent experienced only a mild change, if any.

BY

April 2021

UPDATED CYBER HYGIENE REVIEW

With the changing of the seasons, spring cleaning comes to mind and all the things to do around the home and the office. In March of 2020, many of us sent our employees home to work remotely. You may or may not have had policies and procedures in place for that to happen, but now is the time to start the cleanup process and review your organization’s cyber hygiene. 

BY JENNA MARCEAU

April 2021

A WOMAN ON THE FRONTIER OF A NEW INDUSTRY

I first learned of employee leasing from an article I read in 1983. I knew almost immediately that it could be a fascinating business and companion to the accounting firm that my husband, John, had been operating since 1972. We founded Staff Management, Inc. later that year.  We were more formally introduced to this industry in 1986 when John and I attended the second meeting of the National Staff Leasing Association (NSLA, now NAPEO), hoping to learn more about how to sell our services, expand our offerings, and grow our business.

BY FRAN MORRISSEY

March 2021

EEO-1 REPORTING UPDATE

In case 2020 was not weird enough, the annual EEO-1 reporting has been disrupted, too. Ordinarily, an employer with 100 or more employees (and federal contractors with 50 or more employees) must file an annual EEO-1 report with the Equal Employment Opportunity Commission (EEOC), typically by the end of the following March.

BY GORDON M. BERGER, ESQ.

March 2021

INTEGRATION CONSIDERATIONS WHEN EVALUATING YOUR TECH STACK

As the business world continues to embrace new technologies, organizations are increasingly turning to tech solutions to help improve the efficiency and effectiveness of their operations. From digital payroll solutions to online learning management systems (LMS), PEOs are adopting technology now more than ever before.  To ensure you are maximizing your investment in technology, it is vital that the various solutions your business has adopted integrate, or “talk with one another.”

BY MIKE ROY

March 2021

MARKETING AGAINST NEW COMPETITION DURING COVID PRICING SENSITIVITY

One sentiment remains consistent during conversations with PEO colleagues: The current market is tight and competition is fierce. The need to maximize revenue and revisit value propositions on a granular level has had a rebirth since COVID hit. A solid marketing approach always considers what’s happening in the industry, new technologies being used, and how customer priorities are shifting. Change brings opportunities for new players to emerge and appeal to the new priorities of PEO consumers. The prevalence of this is heightened in our present COVID economy.

BY HEATHER KEEFER SAULSBURY

March 2021

MICHAELINE DOYLE’S LEGACY

In the late 1980s I was fortunate to meet Michaeline Doyle. That was more than 30 years ago, so I decided to reach out to some of my long-time industry friends to help my memory as I wrote this article. Initially, I was concerned that I would unlock so much information that I wouldn’t be able to condense it into an article of reasonable length. After all, our industry’s most prestigious award is named after Michaeline. I’m sorry to report that there isn’t much to share, and frankly I’m not surprised. I’m sure that those who knew her won’t be surprised, either. Michaeline was the consummate behind-the-scenes advocate and leader: She did what she did to advance her industry and ours, without any concern for or interest in personal recognition.

BY GREG PACKER

March 2021

News & Trends

NAPEO member PEOs Integrity Outsource, Questco, and Xenium were winners of the third annual Best of HR Services award from ClearlyRated, a NAPEO associate member.

BY

March 2021

WOMEN PEO GOVERNMENT AFFAIRS PROFESSIONALS: THE JOURNEY

When I was asked to write an article discussing my experience as a woman in government affairs from the early days of the industry up to the present day, I immediately agreed. PEO Insider® Editor Stephanie Oetjen will tell you that is unusual for me. The topic struck a chord. But then, as I thought about what to write, I had to take some time to sort through the emotions of what my experiences have been in order to step back and view the last 24 years (yup, that’s a long time) from something of an objective perspective, while still speaking truth.

BY BY KATHLEEN A. HILLEGAS, ESQ.

March 2021

COVID CONTINUES TO CREATE WAGE & HOUR CHALLENGES

Even after the pandemic ends, the new normal in the workplace will look much different than it did prior to March 2020. Adjustments made in response to the pandemic can create potential traps for PEOs and their clients under federal, state, and local wage and hour laws.

BY STEVEN F. POCKRASS, ESQ. AND AMANDA C. COURTURE, ESQ.

February 2021

GDP RECOVERING FROM COVID SHUTDOWNS

The latest release of the PEO Index reveals the robust recovery of gross domestic product (GDP) from the depths of the COVID shutdown of the economy.

BY JOHN J. SLAVIC

February 2021

News & Trends

Women in Business • New Frontiers • Best Minority-Owned Business • Statistics • Expansion & Growth

BY

February 2021

THE NEW ADMINISTRATION

The new year has brought with it what are bound to be significant changes for our industry and our customers. With the Biden administration now sworn in, and a new Congress operating under Democratic  leadership, we have a responsibility to guide the nation’s small and mid-size businesses through the shifts in policy in the months and years ahead.

BY DAVID FEINBERG AND SEAN MCCONNELL

February 2021
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