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415 ARTICLES

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415 ARTICLES

WHEN SHOULD YOU EXPLORE WORKERS’ COMPENSATION OPTIONS?

In the early days, insurance companies that provided workers’ compensation programs to the PEO industry had only two options for risk financing: assigned risk/state funds and large-deductible plans (only one carrier wrote this option). 

BY ROBERT G. BARROW, JR., CIC, DWCA, CBWA

November 2020

A PASSION TO SERVE

Lee Yarborough is the president of Greenville, South Carolina-based Propel HR. On September 15, 2020, she was elected chair of NAPEO’s Board of Directors during NAPEO’s Annual Member Meeting. She recently spoke with PEO Insider to discuss her background and share where she thinks the industry is headed and how NAPEO can continue to grow. 

BY CHRIS CHANEY

October 2020

DIVERSITY & INCLUSION

The terms diversity and inclusion have been widely used for years but have been renewed with the passionate call to action that our society has seen in recent months. Many workplaces have policies that on the surface appear to support these ideals, but too often simply amount to hollow words on a page, not because of ill intent, but due to lack of understanding. Having policies to shape the framework and set expectations is one thing. Executing on the mission is quite another.

BY MICHELLE I. ANDERSON, ESQ.

October 2020

HIGHLIGHTS OF NAPEO’S 2020 FINANCIAL RATIO & OPERATING STATISTICS SURVEY

The revenue growth rate for all respondents in NAPEO’s 2020 Financial Ratio & Operating Statistics Survey (FROS) was 8.3 percent for FY2019, down slightly from 10 percent in FY2018. The operating income per worksite employee was $242, also down slightly from $259 in FY2018. 

BY

October 2020

LOWERING PEO WORKERS’ COMP COSTS

One of the first goals in setting a budget is to determine what your revenue is relative to your costs. The harder part of that equation in the insurance business is usually cost because there is significant uncertainty in estimating it. PEOs are no different. The goal of this article is to cover some of the largest costs within a PEO’s workers’ compensation program and briefly suggest ways to mitigate, manage, and control those costs. 

BY FRANK HUANG

October 2020

NAPEO 2020: NAVIGATING UNCHARTED WATERS

592 Attendees: 42 Staff and Crew, 26 Sponsors 103 Speakers: 4 Keynotes, 19 Industry Education Sessions 5,400+ Gigabytes of Data Streamed: 3 Studio Connections,25 Zoom Rooms $79K Raised by 171 NAPEO Members to Feed the Hungry

BY

October 2020

NAPEO MEMBERS RAISE MORE THAN $79K FOR OUR DAILY BREAD FOOD PANTRY

Through NAPEO Gives Back, members raised $79,470 for Our Daily Bread Food Pantry in Marco, Island, Florida, our charity partner for the NAPEO 2020 virtual conference. Although NAPEO’s Annual Conference & Marketplace could not be live and in-person this year, NAPEO Gives Back raised about 50 percent more than the amount raised at the 2019 Annual Conference for Anthropos Arts in Austin, Texas. 

BY

October 2020

OPPORTUNITIES FOR PEO GROWTH IN THE NEW LANDSCAPE

As the economy works to recover from the pandemic, now is the time to take advantage of opportunities and position your business for sustained growth. Yes, there will be challenges to overcome, but opportunities are plentiful. Despite the heavy hit that many PEOs and their customers took during the crisis, the outlook for the industry and its positioning in a post-pandemic world is positive. 

BY JESSICA BOROWY

October 2020

SIX INTERVIEWS FOR SUCCESSFULLY RECRUITING SALES TALENT

Since the beginning of the COVID-19 pandemic, many PEOs have had to take a critical look at their sales teams. Many PEOs made decisions to furlough some of their salespeople. Some of those salespeople likely should have been given to the opportunity to be successful somewhere else even before the pandemic—they were not meeting their numbers.

BY CLAY M. KELLEY, PHR

October 2020

TOP 10 PAYROLL ADMINISTRATION TIPS

Payroll administration is a vital function for any PEO. An employee’s payroll is personal and any inconsistencies or errors can elicit a slew of emotions. Additionally, payroll professionals have consistent contact with clients and can be the first to recognize potential issues that may arise within the client organization or its relationship with the PEO. Below are some tips to help protect your PEO and keep your payroll department running smoothly.

BY JEAN GOLDSTEIN, CPA

October 2020

UPDATES ON THE EVER-CHANGING NON-PANDEMIC LEGAL LANDSCAPE

While the pandemic may be keeping the government busy issuing rules about returning to work, workplace safety, and implementation of the paid and family leave benefits, it is far from the only guidance that has come out over the last several months.

BY WILLIAM HAYS WEISSMAN, ESQ.

October 2020

50 YEARS OF MAKING THE BUSINESS OF PEOPLE EASIER

Last month, Pensacola, Florida-based and long-time NAPEO member LandrumHR celebrated a milestone few businesses realize: 50 years of serving clients.  It’s an impressive feat without question. Through a commitment to excellence, fostering genuine relationships, an ever-evolving technology offering, and a relentless drive to make the business of people easier, LandrumHR has grown immensely over the last five decades. 

BY CHRIS CHANEY

September 2020

ADDRESSING COVID-19 IMPACTS THROUGH EMPLOYEE BENEFITS

From significant work-life blend shifts to mounting financial pressures, the COVID-19 pandemic has introduced a new host of stressors into the workplace—impacting both employees and employers. According to MetLife’s 18th annual Employee Benefits Trends Study, 67 percent of employees feel more stressed than they did before the pandemic, with work and finances topping the list of stressors.

BY GEOFFREY VANDAL

September 2020

BOSTOCK DECISION EXPANDS PROTECTIONS TO SEXUAL ORIENTATION & GENDER IDENTITY

An adverse employment decision based, even in part, on an employee’s sexual orientation or gender identity violates Title VII of the Civil Rights Act of 1964. That was the June 15, 2020, holding of the U.S. Supreme Court’s landmark decision in Bostock v. Clayton County.

BY LINDA GULLEDGE, ESQ.

September 2020

COACHING YOUR CLIENTS TO REENGAGE EMPLOYEES ON CARE & CAREER

As businesses begin reopening, new challenges emerge for employers and employees. Though the idea of returning to normal may be welcomed, many employees are facing the difficult dilemma of how to handle returning to the workplace and finding suitable care for their loved ones. Other employees and their dependents are cautiously trying to reenter the healthcare ecosystem after months of delaying or postponing routine care or ongoing treatments. 

BY MICHAEL BUX AND JENNIFER CORDES, J.D.

September 2020

COVID-19 DISRUPTS REVENUE & PROFITS IN Q2, THOUGH PEOS REGAIN OPTIMISM

As could be expected, PEO metrics plummeted during the second quarter of 2020: Revenue growth fell off a cliff, with 44 percent of respondents reporting a decrease during Q2: Profits dropped nearly as much as revenue;

BY

September 2020

HOW DO STATE MARIJUANA LAWS IMPACT WORKPLACE DRUG TESTING PROGRAMS?

While marijuana technically remains illegal under federal law, most states have legalized the use of marijuana in some manner, presenting a host of practical problems for employers. This article addresses some of the most common questions asked by employers who conduct workplace drug testing and are grappling with the legal issues around marijuana. 

BY KATHRYN J. RUSSO, ESQ.

September 2020

HOW THE PEO INDUSTRY HELPED COMMUNITIES ACROSS THE COUNTRY DURING THE COVID-19 CRISIS

Since the COVID-19 crisis began, PEOs have been working overtime to help clients with an endless variety of new challenges, including everything from closing their businesses and laying off employees and getting Payroll Protection Plan loans to applying for loan forgiveness and following the complex matrix of reopening compliance measures. In between all of these new and complicated tasks, PEOs made the time to step up and help their communities.

BY

September 2020

MAXIMIZING YOUR TECHNOLOGY INVESTMENT

How can we cut costs? Are we spending too much time on projects? Do our workflows need improvement? These are a few questions we ask ourselves when seeking out a technology provider. We rely on technology to accomplish our daily tasks and access information at a moment’s notice. 

BY BRADY VITZTUM-CHRISLER, CAPM

September 2020

MEET SOME SMALL COMPANIES THAT ARE MAKING BIG STRIDES AGAINST COVID-19

I am a huge supporter and admirer of the entrepreneurs who have such a great impact in the U.S. and around the globe. Small and mid-size businesses (SMBs) are the backbone of the economy and truly the motor behind innovation. Their ability to quickly pivot their focus to impact their communities in the face of a global public health emergency is inspiring. 

BY BURTON M. GOLDFIELD

September 2020

NAVIGATING THE TECH SIDE OF MARKETING

Times have changed. It’s no longer enough for marketers to focus solely on brochures and presentation decks. Marketing is much more complicated (and fun) these days! We must stay current with technology advancements, privacy laws, search engine algorithms, automation software, and technical strategies. Here are a few areas of marketing technology critical to your success. 

BY DEBORAH BROUSSEAU

September 2020

WHAT WILL YOU BE DOING DIFFERENTLY AT YOUR PEO BECAUSE OF COVID-19?

It’s amazing how something as challenging as what has occurred this year can produce something positive. • Like everyone else, we’re already doing a lot of things differently, but it’s not fair to say we’re really planning. • We are not really changing much about the way we administer our services based upon the COVID-19 pandemic. We were built to be fluid and flexible.

BY

September 2020

ATTENTION PEO OPERATORS

As I write this, I am once again surrounded by the hum of the office—that non-descript, almost electric buzz created by a team taking care of business. A few short weeks ago, these same team members were taking care of business remotely, from their homes, while sheltering in place during the height of the COVID-19 pandemic. They gathered with their colleagues daily using video conferencing software and telephones. Together, they kept service delivery humming as if they were still in the office next door or just down the hall, instead of in spare bedrooms or working from dining room tables.

BY GINGER BATEMAN, SPHR, SHRM-SCP

August 2020

COVID-19 EMPLOYMENT LITIGATION INCREASING

As the United States continues to struggle with the devastating impact of the COVID-19 pandemic on health, safety, and the economy, it is likely that many employers will have yet another issue to face as they attempt to maintain and reopen their businesses: lawsuits. These are expected to range from claims from customers and clients relating to COVID-19 exposure, to more focused claims from employees under various federal, state, and local laws relating to workplace health and safety, non-discrimination, and employment termination. 

BY JAMES A. PARETTI, JR., ESQ.

August 2020
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