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421 ARTICLES

FACING CHALLENGING TIMES AS PEO SALES PROFESSIONALS

As we begin to close out the year 2020, none of us could have anticipated the obstacles and difficulties the year brought us. COVID-19 rocked our nation to its core. However, despite the immense challenges, our resilience shone through. We celebrated our everyday heroes, first responders, front-line workers, and the essential employees who selflessly persevered. 

BY DANIEL B. RUSSELL, SR.

November 2020

News & Trends

PEO Win in Texas • Commercial Real Estate Trends • PEO Anniversaries • Diversity in Hiring

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November 2020

ONE APPROACH TO ADVOCACY

If the headline wasn’t catchy enough to grab your attention, then how about, “Continued revenue growth should not be left to chance.” Now do we have your attention? Regardless of the business you are in, if you are dependent on your profession to earn a living—like 98 percent of us are—then you should ask yourself: Why doesn’t government affairs play a bigger role in our business? 

BY LOU BASSO AND STEVEN POLITIS, ESQ.

November 2020

ONSITE VERSUS REMOTE WORKSITE MODELS

To say that 2020 has been a year like no other before it would be a gross understatement. Personal and professional norms have been turned on their ear and traditional approaches to most everything have had to be reconsidered or, at a minimum, reevaluated. Volumes could, and likely will, be written about the responses and results by businesses during these times. The ripples in the waters of how businesses now approach and conduct their day-to-day operations will inevitably be felt for years to come.

BY JOHN BUSH

November 2020

PEOS FARED WELL DURING THE PANDEMIC

The PEO Employment Index is likely one of the most important economic indicators during the highly unusual circumstances of this pandemic. The general shutdown of Q2 carried through to include Q3. Figures 1 and 2 below show this disruption.

BY JOHN J. SLAVIC

November 2020

THE INTERNET & THE ADA

This year marks the 30th anniversary of the Americans with Disabilities Act (ADA). The ADA was amended in 2008 and remains an important law for employers to understand.

BY GORDON M. BERGER, ESQ.

November 2020

WHEN SHOULD YOU EXPLORE WORKERS’ COMPENSATION OPTIONS?

In the early days, insurance companies that provided workers’ compensation programs to the PEO industry had only two options for risk financing: assigned risk/state funds and large-deductible plans (only one carrier wrote this option). 

BY ROBERT G. BARROW, JR., CIC, DWCA, CBWA

November 2020

A PASSION TO SERVE

Lee Yarborough is the president of Greenville, South Carolina-based Propel HR. On September 15, 2020, she was elected chair of NAPEO’s Board of Directors during NAPEO’s Annual Member Meeting. She recently spoke with PEO Insider to discuss her background and share where she thinks the industry is headed and how NAPEO can continue to grow. 

BY CHRIS CHANEY

October 2020

DIVERSITY & INCLUSION

The terms diversity and inclusion have been widely used for years but have been renewed with the passionate call to action that our society has seen in recent months. Many workplaces have policies that on the surface appear to support these ideals, but too often simply amount to hollow words on a page, not because of ill intent, but due to lack of understanding. Having policies to shape the framework and set expectations is one thing. Executing on the mission is quite another.

BY MICHELLE I. ANDERSON, ESQ.

October 2020

HIGHLIGHTS OF NAPEO’S 2020 FINANCIAL RATIO & OPERATING STATISTICS SURVEY

The revenue growth rate for all respondents in NAPEO’s 2020 Financial Ratio & Operating Statistics Survey (FROS) was 8.3 percent for FY2019, down slightly from 10 percent in FY2018. The operating income per worksite employee was $242, also down slightly from $259 in FY2018. 

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October 2020

LOWERING PEO WORKERS’ COMP COSTS

One of the first goals in setting a budget is to determine what your revenue is relative to your costs. The harder part of that equation in the insurance business is usually cost because there is significant uncertainty in estimating it. PEOs are no different. The goal of this article is to cover some of the largest costs within a PEO’s workers’ compensation program and briefly suggest ways to mitigate, manage, and control those costs. 

BY FRANK HUANG

October 2020

NAPEO 2020: NAVIGATING UNCHARTED WATERS

592 Attendees: 42 Staff and Crew, 26 Sponsors 103 Speakers: 4 Keynotes, 19 Industry Education Sessions 5,400+ Gigabytes of Data Streamed: 3 Studio Connections,25 Zoom Rooms $79K Raised by 171 NAPEO Members to Feed the Hungry

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October 2020

NAPEO MEMBERS RAISE MORE THAN $79K FOR OUR DAILY BREAD FOOD PANTRY

Through NAPEO Gives Back, members raised $79,470 for Our Daily Bread Food Pantry in Marco, Island, Florida, our charity partner for the NAPEO 2020 virtual conference. Although NAPEO’s Annual Conference & Marketplace could not be live and in-person this year, NAPEO Gives Back raised about 50 percent more than the amount raised at the 2019 Annual Conference for Anthropos Arts in Austin, Texas. 

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October 2020

OPPORTUNITIES FOR PEO GROWTH IN THE NEW LANDSCAPE

As the economy works to recover from the pandemic, now is the time to take advantage of opportunities and position your business for sustained growth. Yes, there will be challenges to overcome, but opportunities are plentiful. Despite the heavy hit that many PEOs and their customers took during the crisis, the outlook for the industry and its positioning in a post-pandemic world is positive. 

BY JESSICA BOROWY

October 2020

SIX INTERVIEWS FOR SUCCESSFULLY RECRUITING SALES TALENT

Since the beginning of the COVID-19 pandemic, many PEOs have had to take a critical look at their sales teams. Many PEOs made decisions to furlough some of their salespeople. Some of those salespeople likely should have been given to the opportunity to be successful somewhere else even before the pandemic—they were not meeting their numbers.

BY CLAY M. KELLEY, PHR

October 2020

TOP 10 PAYROLL ADMINISTRATION TIPS

Payroll administration is a vital function for any PEO. An employee’s payroll is personal and any inconsistencies or errors can elicit a slew of emotions. Additionally, payroll professionals have consistent contact with clients and can be the first to recognize potential issues that may arise within the client organization or its relationship with the PEO. Below are some tips to help protect your PEO and keep your payroll department running smoothly.

BY JEAN GOLDSTEIN, CPA

October 2020

UPDATES ON THE EVER-CHANGING NON-PANDEMIC LEGAL LANDSCAPE

While the pandemic may be keeping the government busy issuing rules about returning to work, workplace safety, and implementation of the paid and family leave benefits, it is far from the only guidance that has come out over the last several months.

BY WILLIAM HAYS WEISSMAN, ESQ.

October 2020

50 YEARS OF MAKING THE BUSINESS OF PEOPLE EASIER

Last month, Pensacola, Florida-based and long-time NAPEO member LandrumHR celebrated a milestone few businesses realize: 50 years of serving clients.  It’s an impressive feat without question. Through a commitment to excellence, fostering genuine relationships, an ever-evolving technology offering, and a relentless drive to make the business of people easier, LandrumHR has grown immensely over the last five decades. 

BY CHRIS CHANEY

September 2020

ADDRESSING COVID-19 IMPACTS THROUGH EMPLOYEE BENEFITS

From significant work-life blend shifts to mounting financial pressures, the COVID-19 pandemic has introduced a new host of stressors into the workplace—impacting both employees and employers. According to MetLife’s 18th annual Employee Benefits Trends Study, 67 percent of employees feel more stressed than they did before the pandemic, with work and finances topping the list of stressors.

BY GEOFFREY VANDAL

September 2020

BOSTOCK DECISION EXPANDS PROTECTIONS TO SEXUAL ORIENTATION & GENDER IDENTITY

An adverse employment decision based, even in part, on an employee’s sexual orientation or gender identity violates Title VII of the Civil Rights Act of 1964. That was the June 15, 2020, holding of the U.S. Supreme Court’s landmark decision in Bostock v. Clayton County.

BY LINDA GULLEDGE, ESQ.

September 2020

COACHING YOUR CLIENTS TO REENGAGE EMPLOYEES ON CARE & CAREER

As businesses begin reopening, new challenges emerge for employers and employees. Though the idea of returning to normal may be welcomed, many employees are facing the difficult dilemma of how to handle returning to the workplace and finding suitable care for their loved ones. Other employees and their dependents are cautiously trying to reenter the healthcare ecosystem after months of delaying or postponing routine care or ongoing treatments. 

BY MICHAEL BUX AND JENNIFER CORDES, J.D.

September 2020

COVID-19 DISRUPTS REVENUE & PROFITS IN Q2, THOUGH PEOS REGAIN OPTIMISM

As could be expected, PEO metrics plummeted during the second quarter of 2020: Revenue growth fell off a cliff, with 44 percent of respondents reporting a decrease during Q2: Profits dropped nearly as much as revenue;

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September 2020

HOW DO STATE MARIJUANA LAWS IMPACT WORKPLACE DRUG TESTING PROGRAMS?

While marijuana technically remains illegal under federal law, most states have legalized the use of marijuana in some manner, presenting a host of practical problems for employers. This article addresses some of the most common questions asked by employers who conduct workplace drug testing and are grappling with the legal issues around marijuana. 

BY KATHRYN J. RUSSO, ESQ.

September 2020

HOW THE PEO INDUSTRY HELPED COMMUNITIES ACROSS THE COUNTRY DURING THE COVID-19 CRISIS

Since the COVID-19 crisis began, PEOs have been working overtime to help clients with an endless variety of new challenges, including everything from closing their businesses and laying off employees and getting Payroll Protection Plan loans to applying for loan forgiveness and following the complex matrix of reopening compliance measures. In between all of these new and complicated tasks, PEOs made the time to step up and help their communities.

BY

September 2020
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