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456 ARTICLES

WHERE ARE ALL THE WORKERS?

We all made a lot of adjustments throughout this pandemic. Wearing masks, keeping our distance, limiting travel, etc. But something I don’t think a lot of us considered is what our experiences, especially in the hospitality and supply chain industries, would be like now. Dining out has meant longer waits, no walk-ins, limited menus, and poor service. The service part might be a combination of wonderful workers that are just stretched too thin, or, frankly, people who should never have a server job, but they can fog a mirror and owners are desperate. In other areas of life, ordering a new couch or new refrigerator means six to eight months (not weeks) to arrive and staying in a hotel for three days means that your room will not be serviced until you check out.

BY BY CELESTE JOHNSON, MBA, PHR

September 2021

ANY BUSINESS CAN PLAN FOR A CRISIS: HERE’S HOW

A crisis situation is something no business wants to navigate. The unfortunate reality is that almost every business will, at some point, find itself amidst an environment that either vaguely resembles a crisis scenario, or is a full-fledged crisis. The good news? Any business, regardless of size, industry, or your current level of preparedness, can establish the structure of an effective crisis communications plan.

BY JACK MALLORY

August 2021

DÉJÀ VU ALL OVER AGAIN

On his first day in office, President Biden signed an executive order announcing an ambitious “whole-of-government equity agenda.”1 Business and worker advocates fully expect that under this agenda the U.S. Equal Employment Opportunity Commission (EEOC) will reinstate wage data collection obligations for certain private sector employer and government contractors, referred to as “Component 2 data.” However, there is little understanding or consensus about what will be required or when. With states jumping into the mix, increasing numbers of employers are facing or will face pay data reporting obligations. What does this mean for PEOs?

BY LINDA J. GULLEDGE, ESQ.

August 2021

FRANKCRUM: CELEBRATING 40 YEARS

FrankCrum started as The Great American Temporary Service in Largo, Florida, in 1981. In just a few years, the company would establish a PEO, Ameristaff, as one of the pioneers of the industry. CEO Frank Crum, Jr.’s children, Haley D. Crum, J.D. and Matthew C. Crum, grew up with the company. Now based in Clearwater, Florida, the company is a fixture in the community and is active with charities, including Trinity Café/Feeding Tampa Bay, the Homeless Empowerment Program, and the Clearwater Free Clinic, as well as fundraising through the annual FrankCrum Invitational Charity Golf Tournament. Come along as Frank guides us through the company’s history, in his own words.

BY

August 2021

INDEPENDENT CONTRACTOR OR EMPLOYEE?

The question of whether any given worker is classified as an employee under federal, state, and local wage and hour laws is a complex one, and with regulators, courts, and the plaintiffs’ bar increasingly scrutinizing the so-called “misclassification” of workers as independent contractors, it is becoming more important that employers get it right.

BY JAMES A. PARETTI, JR., ESQ.

August 2021

News & Trends

APEO’s 2021 Annual Conference & Marketplace is the PEO industry’s largest event of the year, and it is shaping up to be our most-attended ever. Join us and hundreds of your colleagues as we gather in San Antonio from September 27 through 29 to connect, collaborate, and celebrate.

BY

August 2021

PEO VALUE PROP HOLDING STRONG

The PEO Employment Index continues to demonstrate the value proposition of the PEO model. The Index comprises 2,000 worksite employers and 160,000 worksite employees across more than 140 PEOs. For more than 15 years, the index has accurately tracked PEO client company expansion and contraction, based on the census data of 401(k)-adopting companies throughout the U.S.

BY JOHN J. SLAVIC 

August 2021

SHOULD YOUR PEO USE OUTSIDE SALES BROKERS?

I talk with other PEO owners often and this subject always comes up. Our PEO uses brokers exclusively as our salesforce. In this article, I will go over the pros and cons.

BY TIM RUSSELL

August 2021

SUPPORTING THE HUMANS

More than a year after COVID was declared a global pandemic, it feels somewhat trite to say that we all have endured many challenges. Those of us in the PEO industry have dealt with those challenges in our personal lives as well as facing them exponentially on a professional level. The phrase, “many challenges” is insufficient to describe the volume, speed, and magnitude of the concerns we have faced alongside our clients and their employees.

BY CATHERINE ‘REE’ HARPER, ESQ.

August 2021

TOGETHER AT LAST: NAPEO 2021

Next month when we gather in San Antonio, Texas, for NAPEO’s 2021 Annual Conference & Marketplace, many of you will reunite with industry peers and friends for the first time in more than a year. It’s hard to believe that it’s been nearly two years since the last major NAPEO event, the 2019 Annual Conference & Marketplace in Austin, Texas. As a close-knit industry, we lean on relationships and friendships for advice to tackle challenging issues and develop new ideas. 2020 certainly proved this true. NAPEO events are not just about industry updates and education—they’re about connecting, collaborating, and celebrating.

BY CHRIS CHANEY

August 2021

VETERANS AIRLIFT COMMAND MISSION

On a warm, sunny day in early June, HERO Flight 5 Alpha Sierra taxis away from the terminal at Manassas Regional Airport, Manassas, Virginia.  Air traffic control declares clear for takeoff at 2:11 pm.  The pilot pushes forward the thrust lever and the plane races to 80 knots. The nose lifts off the ground, climbing at a steady angle until it reaches smoother air and begins to level off, bound for Orlando Executive Airport, Orlando, Florida. 

BY CHRIS CHANEY

August 2021

12 MONTHS AFTER PANDEMIC STARTED, PEOS IMPROVING STEADILY & CONFIDENT IN THE FUTURE

The results of NAPEO’s PEO Pulse survey for the first quarter of 2021 show that revenue growth reached its highest level since Q4 of 2019.

BY

June/July 2021

DATA BACKUP OPTIONS FOR PEOS

Disaster (noun): “A sudden calamitous event bringing great damage, loss, or destruction.” Merriam-Webster Dictionary. In business, the loss of essential data, systems, or communications can be the disaster that leads to failure. What options should be considered to prevent the worst-case scenario of losing the core data that every company needs to operate effectively?

BY JOHN BUSH

June/July 2021

DON’T LET THE ARPA TRIP UP YOUR ACA COMPLIANCE

On March 11, 2021, President Biden signed into law the American Rescue Plan Act of 2021 (ARPA), one of a series of COVID relief bills enacted by Congress since the beginning of 2020, and the first one to become law under the Biden administration. One of the most important provisions of ARPA expands the availability of premium subsidies for individuals who purchase health insurance on one of the Affordable Care Act (ACA) exchanges.

BY MALCOLM C. SLEE, ESQ. AND SETH T. PERRETTA, ESQ.

June/July 2021

GROWTH STRATEGIES FOR THE MODERN PEO

In a remote business world, companies are looking to hire the best talent regardless of location. Now that many teams are fully remote, PEOs can expand their markets to a wider client base without even getting on a plane. By doing so, you can strengthen existing client relationships as well as attract new prospects.

BY DIANE ALBANO

June/July 2021

NAPEO’s PEO Capitol Summit

Attendees enjoyed NAPEO's last virtual meeting of the COVID era.

BY

June/July 2021

News & Trends

JUSTWORKS FOUR-TIME GREAT PLACE TO WORK • A STEP-BY-STEP GUIDE TO EXCELLENT LEADERSHIP • REDUCING VIDEOCONFERENCE FATIGUE • PROPEL HR CELEBRATES 25 YEARS • SPOTTING & MITIGATING EMPLOYEE BURNOUT• TOP EMPLOYEE CONCERNS ABOUT RETURNING TO THE WORKPLACE • NEW TECHNOLOGY • NAPEO GOES LIVE

BY

June/July 2021

PEP PRIMER

PEOs have been sponsoring multiple-employer plans (MEPS) for decades. In the summer of 2019, the Department of Labor’s (DOL’s) final rule affecting specific MEPs clearly showed the way for association retirement plans to be offered by existing organizations such as associations formed to administer MEPs and, more relevant to this audience, created a safe harbor for PEOs to do the same. Then, taking a step further in late 2019, Congress passed the Setting Every Community Up for Retirement Enhancement Act (SECURE Act), which amended the Employee Retirement Income Security Act of 1974 (ERISA) in various ways. Of particular interest to PEOs is that the SECURE Act created a new type of MEP called a pooled employer plan, or PEP. This new concept stirred up the retirement services community the first few months of 2020, at least until the COVID pandemic took priority.

BY FARRAH L. FIELDER, ESQ.

June/July 2021

PPP LOAN SUCCESS STORIES

"More than 80 percent of our clients applied for PPP loans throughout the rounds that were made available to small businesses. During that time, we prepared a multitude of reports, letters, and other documents to help them, both with the original application process and with the forgiveness portion."

BY

June/July 2021

SPIRIT HR

“Oklahoma Property Company Enters Personnel Field,” read the headline of an article that appeared in the August 1, 1993, edition of The Sunday Oklahoman. Price-Edwards & Co., a very large commercial property management company, had recently launched a new company dedicated to staff leasing. The nexus between property management and staff leasing was employing people. Price Edwards recognized the value of providing turn-key employment solutions to property owners by including employee benefits and HR services to onsite workers. To capitalize on other employers’ growing desire to outsource human resources functions, the company formed Accord Human Resources and decided that the person responsible for the new business should be the company’s chief financial officer, Dale Hageman.

BY CHRIS CHANEY

June/July 2021

BUILDING UPON THE LEGAL FOUNDATION OF THE PEO INDUSTRY

Both Amie Remington, Esq. and Rod Jordan, Esq. were introduced to NAPEO at the very outset of their careers with their respective PEOs. Amie, 2020-2021 Legal Advisory Council (LAC chair), is general counsel for LandrumHR, based in Pensacola, Florida. She started with LandrumHR on September 5, 2005, at NAPEO’s Annual Conference & Marketplace in Dallas, Texas. That is where she attended her first NAPEO LAC meeting, and she has been involved ever since, serving as chair for two years prior to 2010. Rod, senior vice president HR, general counsel, and secretary of the TLC Companies, based in Brooklyn Center, Minnesota, was the 2018-2019 chair of the LAC. He first became involved with it in the mid-2000s after being encouraged by an associate member company. Both joined to learn about the PEO industry and its legal challenges, both continue to be involved to help improve the PEO operating environment, and both share their insights into the work of the LAC, legal issues facing the PEO industry, and the future legal climate in this Q&A.

BY

May 2021

CHALLENGES OF EMPLOYEES RELOCATING OUTSIDE THE U.S.

The impact of the coronavirus pandemic on the workplace has been dramatic. As employees continue to work remotely, employers are being confronted with new employment challenges. One such challenge involves situations in which valuable employees are relocating to work from locations outside the U.S. This brings many complications to the employment relationship, as the laws of the jurisdiction will apply in most circumstances.

BY WILLIAM D. WRIGHT, ESQ.

May 2021

FEDERAL ENGAGEMENT FOCUS

Much has changed since the arrival of the Coronavirus more than a year ago. This holds true for government relations and public policy, and it is especially true for the PEO industry. Prior to COVID, NAPEO’s federal engagement model was almost entirely focused on PEO-specific issues, such as the Certified PEO (CPEO) program and the tax treatment of PEO clients who are pass-through entities. Upon the enactment of the Coronavirus Aid, Relief, and Economic Security (CARES) Act and the Families First Coronavirus Response Act (FFCRA), the focus of PEO federal engagement became the survival of small businesses.

BY THOM STOHLER

May 2021

HOW COVID HAS CHANGED ADVOCACY

Over the course of the past year, the volume and rapid pace of legislative and regulatory change has been enough to overwhelm even the largest of organizations, much less small and mid-size businesses who might not have resources dedicated to navigating the complexities brought on by COVID. PEOs offer a unique solution to this problem for small businesses, providing the regulatory expertise of a large business at an affordable cost, along with the ability to advocate for the needs of small businesses with policymakers.

BY THAD INGE

May 2021
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