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421 ARTICLES

PEOS CLOSED OUT 2020 WITH SIGNS OF IMPROVEMENT & STRONG OPTIMISM

PEOs who participated in the fourth quarter Pulse Survey saw more increases in revenue than decreases for the first time in 2020. • 14 percent of PEOs experienced significant revenue growth during the fourth quarter, compared with 5 percent reporting a significant decline; and   • 81 percent experienced only a mild change, if any.

BY

April 2021

UPDATED CYBER HYGIENE REVIEW

With the changing of the seasons, spring cleaning comes to mind and all the things to do around the home and the office. In March of 2020, many of us sent our employees home to work remotely. You may or may not have had policies and procedures in place for that to happen, but now is the time to start the cleanup process and review your organization’s cyber hygiene. 

BY JENNA MARCEAU

April 2021

A WOMAN ON THE FRONTIER OF A NEW INDUSTRY

I first learned of employee leasing from an article I read in 1983. I knew almost immediately that it could be a fascinating business and companion to the accounting firm that my husband, John, had been operating since 1972. We founded Staff Management, Inc. later that year.  We were more formally introduced to this industry in 1986 when John and I attended the second meeting of the National Staff Leasing Association (NSLA, now NAPEO), hoping to learn more about how to sell our services, expand our offerings, and grow our business.

BY FRAN MORRISSEY

March 2021

EEO-1 REPORTING UPDATE

In case 2020 was not weird enough, the annual EEO-1 reporting has been disrupted, too. Ordinarily, an employer with 100 or more employees (and federal contractors with 50 or more employees) must file an annual EEO-1 report with the Equal Employment Opportunity Commission (EEOC), typically by the end of the following March.

BY GORDON M. BERGER, ESQ.

March 2021

INTEGRATION CONSIDERATIONS WHEN EVALUATING YOUR TECH STACK

As the business world continues to embrace new technologies, organizations are increasingly turning to tech solutions to help improve the efficiency and effectiveness of their operations. From digital payroll solutions to online learning management systems (LMS), PEOs are adopting technology now more than ever before.  To ensure you are maximizing your investment in technology, it is vital that the various solutions your business has adopted integrate, or “talk with one another.”

BY MIKE ROY

March 2021

MARKETING AGAINST NEW COMPETITION DURING COVID PRICING SENSITIVITY

One sentiment remains consistent during conversations with PEO colleagues: The current market is tight and competition is fierce. The need to maximize revenue and revisit value propositions on a granular level has had a rebirth since COVID hit. A solid marketing approach always considers what’s happening in the industry, new technologies being used, and how customer priorities are shifting. Change brings opportunities for new players to emerge and appeal to the new priorities of PEO consumers. The prevalence of this is heightened in our present COVID economy.

BY HEATHER KEEFER SAULSBURY

March 2021

MICHAELINE DOYLE’S LEGACY

In the late 1980s I was fortunate to meet Michaeline Doyle. That was more than 30 years ago, so I decided to reach out to some of my long-time industry friends to help my memory as I wrote this article. Initially, I was concerned that I would unlock so much information that I wouldn’t be able to condense it into an article of reasonable length. After all, our industry’s most prestigious award is named after Michaeline. I’m sorry to report that there isn’t much to share, and frankly I’m not surprised. I’m sure that those who knew her won’t be surprised, either. Michaeline was the consummate behind-the-scenes advocate and leader: She did what she did to advance her industry and ours, without any concern for or interest in personal recognition.

BY GREG PACKER

March 2021

News & Trends

NAPEO member PEOs Integrity Outsource, Questco, and Xenium were winners of the third annual Best of HR Services award from ClearlyRated, a NAPEO associate member.

BY

March 2021

WOMEN PEO GOVERNMENT AFFAIRS PROFESSIONALS: THE JOURNEY

When I was asked to write an article discussing my experience as a woman in government affairs from the early days of the industry up to the present day, I immediately agreed. PEO Insider® Editor Stephanie Oetjen will tell you that is unusual for me. The topic struck a chord. But then, as I thought about what to write, I had to take some time to sort through the emotions of what my experiences have been in order to step back and view the last 24 years (yup, that’s a long time) from something of an objective perspective, while still speaking truth.

BY KATHLEEN A. HILLEGAS, ESQ.

March 2021

COVID CONTINUES TO CREATE WAGE & HOUR CHALLENGES

Even after the pandemic ends, the new normal in the workplace will look much different than it did prior to March 2020. Adjustments made in response to the pandemic can create potential traps for PEOs and their clients under federal, state, and local wage and hour laws.

BY STEVEN F. POCKRASS, ESQ. AND AMANDA C. COURTURE, ESQ.

February 2021

GDP RECOVERING FROM COVID SHUTDOWNS

The latest release of the PEO Index reveals the robust recovery of gross domestic product (GDP) from the depths of the COVID shutdown of the economy.

BY JOHN J. SLAVIC

February 2021

News & Trends

Women in Business • New Frontiers • Best Minority-Owned Business • Statistics • Expansion & Growth

BY

February 2021

THE NEW ADMINISTRATION

The new year has brought with it what are bound to be significant changes for our industry and our customers. With the Biden administration now sworn in, and a new Congress operating under Democratic  leadership, we have a responsibility to guide the nation’s small and mid-size businesses through the shifts in policy in the months and years ahead.

BY DAVID FEINBERG AND SEAN MCCONNELL

February 2021

THE RISE IN REMOTE WORK OPPORTUNITIES

We can all agree that 2020 has fundamentally changed how and where business can be conducted. One of those changes is in the use of a remote workforce allowing our clients to expand beyond their historical geographic confines of a physical office location.

BY TOM NANNINGA AND TRACY MCNAMARA

February 2021

WHAT INDICATORS ARE YOU WATCHING TO HELP YOU MAKE DECISIONS IN THE COMING YEAR?

There is no doubt that 2020 has thrown all of us a worthy challenge of being resilient enough to adapt and overcome.

BY

February 2021

WORKING FROM HOME IN THE TIME OF COVID

Before the pandemic, MBA had a typical office environment. COVID changed everything. Since the onset of the pandemic, we have had to deal with all the same obstacles internally that we have helped our clients navigate. 

BY ELISABETH SHAW

February 2021

BEYOND GIVING VOICE

The role of PEOs has taken on more urgency in today’s business environment when it comes to diversity, equity, and inclusion (DEI). Recent social unrest in our communities underscores the importance of continuous focus and ongoing action at every level to improve DEI in the workplace. 

BY RITA HERNANDEZ FIGI

December 2020/January 2021

EMPLOYER SAFETY OBLIGATIONS WITH COVID-19

As employees continue to return to work in the wake of COVID-19, it’s important to keep their safety in mind. It can be confusing, though, knowing where an employer’s responsibility begins and ends.  

BY HANK JOHNSON, ESQ. AND LINDSEY NICHOLS

December 2020/January 2021

KEEPING THE FOCUS ON PEOPLE

Teresa Carroll recently joined the PEO industry as Paychex’s vice president of PEO and serves as president of Oasis, a Paychex company. She recently spoke with PEO Insider about her new role, how she views the industry, and the value PEOs bring to small business. 

BY CHRIS CHANEY

December 2020/January 2021

NAPEO’S PULSE SURVEY SHOWS PEOS REGAINED SOME FOOTING IN Q3

Revenue growth was a mixed bag for PEOs during the third quarter of 2020. While 40 percent of survey participants achieved some revenue growth (versus the same quarter of 2019), 40 percent saw their revenue fall.

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December 2020/January 2021

NEWS & TRENDS

NEW IRS GUIDANCE  TAX TREATMENT OF PPP LOAN EXPENSES  On November 18, the U.S. Treasury Department and Internal Revenue Service (IRS) released guidance clarifying the tax treatment of expenses when Paycheck Protection Program (PPP) loans have not been forgiven by the end of the year the loans were received...

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December 2020/January 2021

SIX-POINT CHECKLIST FOR A DIGITALLY AGILE PEO TECHNOLOGY STACK

Recovery efforts are underway for companies both small and large, and across every industry PEOs are establishing the new normal for them. Is it going back to a traditional way of business? Is it scaling back in one way or another? Is it investing in new technologies?  

BY TODD LAFEVER

December 2020/January 2021

WORKERS’ COMP STATE OF THE UNION

COVID-19 has left and will continue to leave an indelible mark on workers’ compensation coverage for years to come. The litany of legislation focused on presumptions of coverage is a testament to the impact it has had. Moreover, the fundamental shift in carrier underwriting appetite has been breathtaking.

BY TROY REYNOLDS AND JEFFREY RENDEL

December 2020/January 2021

CASE STUDY

Today our industry faces organized, motivated, and well-funded opposition in many jurisdictions. It’s more important than ever that PEOs stand together with NAPEO and fellow members, both PEO and service partner. While our industry’s opponents may say disparaging things, when we stand together we can refute these attacks with the truth. 

BY TORBEN S. MADSON, III, ESQ. AND STEVEN F. HERRIG

November 2020
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